Counselling Services
Our Counselling Services
The team at Crossroads Collective in Kelowna offers a diverse range of Counselling services and support in BC. Services and support include in person or online ways of connecting with a counsellor that is a good fit for you. Our team is here to connect with you via phone call or through our website so that we can support you and your mental wellness.
IT’S THE RIGHT TIME TO TALK ABOUT IT
Our Crossroads Collective team of clinical counsellors are specialized in a range of mental health and wellness services. This gives us the ability to provide both in-person counselling services in our space in KELOWNA as well as the opportunity to have online/virtual counselling sessions with clients. A counsellor at Crossroads Collective offers a space for clients to open-up and work through the different parts of their life and experiences.
YOU HAVE THE CHOICE
Deciding what counsellor is the right fit for you is an important decision and this should not have to be determined by location and accessibility. Through the services at Crossroads Collective, clients can choose for a wide selection of counsellors that work both online and in person. We recognize the individuality of each client and understand the importance of finding the right fit for you when you are choosing a counsellor. Our counsellors each have their own different experiences and expertise. We welcome the opportunity to share more information with you about our services and connect you to a counsellor that aligns with your needs.
HIGH CONFLICT
The Crossroads Collective High Conflict Team is specialized in working with divorced/separated families that are or have been involved in the court system. The emotional drain and stress that the process of a separation or divorce can put on families is substantial and when this also involves court proceedings this can be an added stress to each person. Often the stresses of a divorce or separation that have court involved can feel overwhelming and unmanageable. As a professional and supportive team at Crossroads Collective the High Conflict Team has training and specialized knowledge to best support families through this transition. Our dedicated team are here to support each family through this difficult time through Counselling services and informed discussions.
SPECIALTY AREAS
- Personal Development
- Assertiveness / Boundaries
- Depression, Anxiety & Panic Disorders
- Phobias
- Past or Recent Trauma or Abuse
- Relationship and Couples Counselling Services
- Addictions
- Divorce, Separation and Blended Families
- Eating Disorders and Addictions
- Life Transitions
- Gender Dysphoria, LGBTQ Transitions & Other Issues
- Communication Building
- Grief Counselling
- Career Planning
- Fertility, Surrogacy, Adoption, Pregnancy Loss and Postpardum
- Bipolar, Borderline, Disassociation, Suicide Ideation. Pchizophrenia and other Mental Health Disorders
- Burnout
- Aboriginal Issues
- End of Life Issues, Transitioning to Assisted or Long Term Care
- Chronic Illness, Chronic Pain, Injury Recovery
CO-PARENT COUNSELLING SERVICES & PARENT COACHING
- Conflict management
- Improving communication
- Creating & managing parenting plans
- Parent education
- Healthy discipline strategies
- Building healthy parent/child connections
- Repairing relationships
- Focused on best interests of the child
CHILD/YOUTH & PLAY THERAPY
- Child Play Therapy
- Self Esteem and Confidence Coaching
- Anxiety and Depression
- Career Exploration with Youth
- Dealing with Separation and Divorce from the child and parents perspective
- Helping parents and children with strategies to deal with ADHD and ADD
- Assessments for Autism, ADHD, Oppositional Defiance Disorder
PARENTS WITH SPECIAL NEEDS ADVOCACY AND MEDIATION
- Access to Assessments and Diagnosis
- Psycho-Educational, Autism, ADHD Testing
- Referral to local Psychologists for Assessments and Testing
- Referral to local Behavioural Consultants and Creating a Behavioural Intervention Team
- Mediation with School Districts and IEP Planning
- Access to 3rd party Funding and Ministry of Children and Family Case Workers
- Completing government and agency paperwork to obtain funding, therapy and resources
- Family Planning at transitional ages: birth, school age and adult
COUPLES COUNSELLING SERVICES
- Help couples develop & strengthen the proper tools and skills for properly handling any situation that may arise
- Common struggles for couples include conflicts around communication, finances, parenting challenges, loss of emotional safety and infidelity
- Learn to reconnect and truly hear each other
- We use emotion focused couples therapy (EFT), Gottmann and family systems therapy. We also use strategies drawn from other therapies and tailor our approach to each unique couple we work with
GROUP THERAPY & SUPPORT
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Anger Management
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Couples Workshops
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Anxiety Workshops for Children, Youth and Adults
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Rebuilding your Relationship after
a Break Up -
Working with Teens who are entering the New Millenial World
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Special Needs Work Shops
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Book Club and Vision Board Nights
LANGUAGES SPOKEN
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English
- French
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Hebrew
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Punjabi
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Mandarin
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Cantonese
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Malay
FINANCIAL SUPPORT
For families who need financial support, Crossroads Collective offers a sliding scale rate on our Counselling services. Finances should never hinder a family from getting the help they need.
Reach out to us today to discuss a payment arrangement that works for you. We also offer direct billing to Autism funding, CKNW Children’s Charity, Variety Club and other private benefactor grants.




We are here to support you along your journey.
We are now accepting both virtual appointments as well as in-person appointments for our Counselling services. Click below and schedule your first visit today!
Clinical Counsellors
Geri-Lynn Remple
Clinical Counsellor (RCC) & Virtual Counsellor
DEMOGRAPHIC: Adults, Youth, Groups
SPECIALTIES: Addiction, Anger Management, Anxiety, Assertive Communication/Boundaries, Critical Incident Stress Management, Depression, Domestic Violence, Self-Esteem, Stress Management, Trauma (including EMDR)
AVAILABLE ONLINE ONLY
Darlene Mathews
Clinical Counsellor (RCC), Registered Social Worker (RSW) & Virtual Counsellor
DEMOGRAPHIC: Individuals, Youth, Parents, Couples, Groups
SPECIALTIES: Life Transitions, Parenting, Divorce/Separation, Anger management/Conflict resolution, Grief/Loss, Depression/Anxiety, Trauma or abuse, Personal Development
AVAILABLE ONLINE ONLY
Ally Goult, MA
Clinical Counsellor (RCC) & Virtual Counsellor
DEMOGRAPHIC: Teens, Adults, Couples
SPECIALTIES: Trauma, Anxiety and Panic, Eating disorders and Body Image Challenges, Family Dynamics, Self-esteem, Grief and Loss, Increasing Calm and Relaxation, Coping skills, Relationship Conflicts
AVAILABLE ONLINE ONLY
Registered Social Workers
Darlene Mathews
Clinical Counsellor (RCC), Registered Social Worker (RSW) & Virtual Counsellor
DEMOGRAPHIC: Individuals, Youth, Parents, Couples, Groups
SPECIALTIES: Life Transitions, Parenting, Divorce/Separation, Anger management/Conflict resolution, Grief/Loss, Depression/Anxiety, Trauma or abuse, Personal Development
AVAILABLE ONLINE ONLY
Associate Counsellors
Daniel Smith
Associate Counsellor & Virtual Counsellor
DEMOGRAPHIC: Children, Youth, Adults, and Family Therapy
SPECIALTIES: Anxiety, Depression, Behavioural Interventions, Crisis Counselling, Depression, Thoughts of Suicide, Addictions, LGTBQ, Trauma (recent, acute, or historic), Grief & Loss
LOCATION: Kelowna, BC
Amber Vandermeer
Associate Counsellor & Certified Life Coach
DEMOGRAPHIC: Adults, Teens
SPECIALTIES: Anxiety, panic, and depression, Personal development, Spiritual connection, healing, and growth, Finding purpose & fulfillment, Self-love, Self-trust, and Self-worth, Assertiveness / Boundaries, Past or recent trauma or abuse, Self-sabotaging, Eating disorders, Addictions, Life transitions, Communication building, Grief, Life coaching
AVAILABLE ONLINE ONLY
Virtual Counsellors
Darlene Mathews
Clinical Counsellor (RCC), Registered Social Worker (RSW) & Virtual Counsellor
DEMOGRAPHIC: Individuals, Youth, Parents, Couples, Groups
SPECIALTIES: Life Transitions, Parenting, Divorce/Separation, Anger management/Conflict resolution, Grief/Loss, Depression/Anxiety, Trauma or abuse, Personal Development
Geri-Lynn Remple
Clinical Counsellor (RCC) & Virtual Counsellor
DEMOGRAPHIC: Adults, Youth, Groups
SPECIALTIES: Addiction, Anger Management, Anxiety, Assertive Communication/Boundaries, Critical Incident Stress Management, Depression, Domestic Violence, Self-Esteem, Stress Management, Trauma (including EMDR)
Life Coaches
Roxanne Chaput
Certified Life Coach, Master Shaman, Spiritual Guide and Energy Healer
DEMOGRAPHIC: Women 30-50
SPECIALTIES: Art of Self-Mastery, Profound Soulful Healing, Transformational Journeys, Personal and Spiritual Growth, Enlightened Love for Self and Others, Forgiveness of Self and Others, Awakenings and Ascensional Periods
AVAILABLE ONLINE ONLY
Ileana Jiménez Salazar
Somatic Wellness Counsellor, Certified Life Coach & Registered Holistic Nutritionist (RHN)
DEMOGRAPHIC: Children, Youth
SPECIALTIES: Anxiety, Depression, Anger, Boundaries, Chronic stress and health challenges, Nutritional coaching and counselling, Spiritual Wellness, Trauma, Innerchild work, Addictions, Life skills
AVAILABLE ONLINE ONLY
Amber Vandermeer
Certified Life Coach & Associate Counsellor
DEMOGRAPHIC: Adults, Teens
SPECIALTIES: Anxiety, panic, and depression, Personal development, Spiritual connection, healing, and growth, Finding purpose & fulfillment, Self-love, Self-trust, and Self-worth, Assertiveness / Boundaries, Past or recent trauma or abuse, Self-sabotaging, Eating disorders, Addictions, Life transitions, Communication building, Grief, Life coaching
AVAILABLE ONLINE ONLY