Online Counselling in Kelowna
ONLINE COUNSELLING IN BC IS ONLY A CLICK AWAY.
Crossroads Collective has two main locations in BC—one in Langley, and one in Kelowna. However, we have counsellors who are located all over the province who offer online counselling and are able to connect with you.
We do not want the location to be a barrier to service and to be a hindrance to finding the right counsellor to meet your needs so please reach out if you are interested in connecting with one of our virtual counsellors.
What is online Counselling in BC?
Online counselling is counselling that takes place on an online platform over the internet or over the phone. Online or virtual counselling can be a good option for some people as it is more accessible and often more cost-effective. It allows people who are located in remote areas to access the same services that are available in larger cities.
People may also choose online counselling in an effort to incorporate therapy into their busy schedules. The virtual option removes the commuting time. Sometimes people choose to access both in-person and online counselling to accommodate an urgent session or a scheduling issue.
Advantages Of Online Counselling
Online counselling can have many advantages—some of which may even be overlooked—therefore we have created a list of some of the advantages of engaging in online therapy.
- Accessible from Anywhere. A great resource for people who live in rural areas of not just British Columbia, but all across Canada. Whether you don’t have access to transportation within your city or if you live in the country, as long as you have access to the internet, we will be there for you.
- People with Disabilities or Limitations. If you have a disability and are unable to make the commute into the office or your work, we are only one click away.
- If you are experiencing financial worries. Online Counselling is the perfect way to receive the help you need if you are looking to save money on gas and commuting time as well as if your appointments may conflict with taking time off work.
- Juggling Responsibilities. You don’t want to be adding yet another thing to your plate if you are juggling multiple schedules within your family. Perhaps you’re attempting to coordinate an appointment with your significant other, an ex-partner or you’re a single parent that doesn’t have a lot of time in the day to come in for your session.
- Decreased Wait Times. Typically the times to see a Virtual Counsellor are a lot less than trying to see an in-person Counsellor. We have an abundance of Virtual Counsellors that are able to see you, typically, within the same week, you contact us.
- Greater Flexibility. The more Online Counsellors we have, the greater the flexibility you will have in creating a session that best fits you and your needs.
Covid-19 & Virtual Counselling
The COVID-19 pandemic has brought and continues to bring a high level of stress and anxiety to a lot of people as it continuously brings rapid changes to the way we work, socialize and live. Caring for our mental health has never been more important than in this present time. If you need help or know someone who does, you are not alone.
Health and well-being must be supported by a network of people who can share your experiences with you. Don’t try and manage by yourself. Take advantage of all our resources we provide.
Contact Us
If you want to book your first appointment for online counselling in Kelowna or if you have any questions, feel free to contact us today. We have a team of professionals that are there to help you, no matter where you are. Don’t wait any longer, get in touch with Crossroad Collective.
We are here to support you along your journey.
We are now accepting both virtual appointments as well as in-person appointments. Click below and schedule your first visit today!
DEMOGRAPHIC: Children, Youth, Adults and Family Therapy
SPECIALTIES: Play Therapy, Special Needs Advocacy and Diagnosis, Anxiety, Depression, Career Counselling, Addictions, LGBTQIA+, Aboriginal Issues, Grief
Lisa Moore, ma
MA Counselling Psychology, RCC, CCC, Clinical Counsellor, Play Therapy Program Supervisor
Languages: English & French
It’s my goal to help people heal and grow through periods of transitions in their lives. Many of us experience loss, grief or unhappiness as we transition from one role to another in our daily lives.
It’s my honour to help counsel you during these difficult transitions and help you heal from any of these experiences:
- Dreams you don’t achieve
- Changes in career
- Diagnosis of a child with special needs
- A loved one entering long term care
- Divorce from a spouse
- Beginning of a new marriage
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I am a Registered Clinical Counsellor (RCC) through BCACC. I am also licensed through CCPA and hold a CCC license. I completed my Masters of Counselling Psychology at Trinity Western University and began working in my own private practice in 2016. Before going back to school to pursue my masters, I worked as a senior executive in sales and marketing. I believe that my unique education has allowed me to help people grow and develop and create change for themselves.
About 10 years ago, I became involved in helping a family with special needs children and it was through that journey that I came to the work I am most passionate about; helping parents of special needs families. Using play therapy, I am able to informally assess children for ADHD, Oppositional Defiance Disorder, Autism and other types of learning disabilities.
The following list below are my areas of specializations when working with adults:
- Personal development
- Assertiveness / Boundaries
- Adult ADHD and Autism informal assessments and tools/support for suspected diagnosis
- Depression, anxiety & panic disorders
- Phobias
- Past or recent trauma or abuse
- Relationship and couples counselling
- Addictions
- Divorce, separation and blended families
- Eating disorders
- Life transitions
- Gender dysphoria, LGBTQ transitions & other issues
- Communication building
- Couples Counselling
- Grief counselling
- Career planning
CHILD AND YOUTH THERAPY
- Child play therapy
- Self esteem and confidence coaching
- Anxiety and depression
- Career exploration with youth
- Dealing with separation and divorce from the child and parents perspective
- Helping parents and children with strategies to deal with ADHD and ADD
- Informal Assessments for Autism, ADHD, Oppositional Defiance Disorder
PARENTS WITH SPECIAL NEEDS ADVOCACY AND MEDIATION:
- Access to assessments and diagnosis
- Psycho-educational, Autism, ADHD testing
- Referral to local psychologists for assessments and testing
- Referral to local behavioural consultants and creating a behavioural intervention team
- Mediation with school districts and IEP planning
- Access to 3rd party funding and Ministry of Children and Family case workers
- Completing government and agency paperwork to obtain funding, therapy and resources
- Family planning at transitional ages: birth, school age and adult
DEMOGRAPHIC: Youth, Adults, Couples, Families, Co-parents, Groups
SPECIALTIES: Conflict Resolution, Parent Education, Blended Families, Divorce/Separation, Anger Management
Marianne Cottingham, ma
Clinical Counsellor (CCC)
Languages: English
My mission is to help you navigate the difficulties and challenges you’re facing. Whether it’s family conflict, separation/divorce, past trauma, substance misuse or life transitions, there’s no better time to work through it.
It’s my honour to help counsel you during these difficult transitions and help you heal from any of these experiences:
- Dreams you don’t achieve
- Changes in career
- Diagnosis of a child with special needs
- A loved one entering long term care
- Divorce from a spouse
- Beginning of a new marriage
READ MORE
I am a licensed Canadian Certified Counsellor (CCC) through the CCPA. I completed a Masters degree in Counselling Psychology from Trinity Western University. I have continued my education since graduating, and I am currently completing a certificate program in Child and Family Forensics.
Through my professional and personal experience, I’ve found that the BC family law system isn’t the best setting to resolve family issues related to children. I’m passionate about helping parents be the best they can be for their children outside of a courtroom.
Services I provide include:
- Individual and couples counselling
- Co-parent counselling
- Divorce coaching
- Group counselling and classes for parents and anger management
I specialize in the areas of family conflict, parenting and high conflict separation and divorce.
To read more about my approach to therapy and the specific services I offer, feel free to explore my personal website at www.congruentcounselling.ca.
DEMOGRAPHIC: Youth, Adults, Couples, Parents, and Families
SPECIALTIES: Anxiety, Depression, Personal development, Grief, Life Transitions, Suicidal Ideation, Anger, Abuse, Addiction, Conflict Resolution, Divorce/Separation, Boundaries, LGBTQ, Family member with Chronic illness
Tejinder Sandhu, MC
Clinical Counsellor (RCC)
Languages: English, Punjabi, Hindi, & Urdu
My aim is to provide a supportive, non-judgemental and safe environment to help support you through life’s difficulties. When life challenges us, it results in emotional and psychological stress in our lives. My mission is to support you in regaining control.
There are times where the challenges we face in our daily lives become too difficult to manage on our own. We may need someone to talk to. I can help navigate those who are looking to add meaning and purpose to their lives, generating motivation, and driving direction. The ability to achieve wellness and stability in our lives, exists somewhere inside each and every single one of us.
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The disconnection we experience from the things that bring us happiness and joy may cause us to feel overwhelmed and paralyzed by stress. My aim is to provide a supportive, non-judgemental, and safe environment to help support you through life’s difficulties that may have you feeling stuck and under pressure. Lifes challenges result in emotional and psychological stress in our lives and my mission is to support you in regaining control.
My work stems from a holistic and integrative approach which includes mindfulness, breath work, and evidence-based modalities such as CBT, ACT, and DBT. I believe it is important to have a well-stocked arsenal of techniques as it enables me to effectively meet my clients needs. I assist my clients in accepting life challenges, discovering their strengths and abilities, and committing to change. My warm, gentle, empathetic, and attentive approach allows my clients to feel validated, empowered, and hopeful. I work from a variety of perspectives and work towards building self-compassion into your daily life.
I am a Registered Clinical Counsellor with the BC Association of Clinical Counsellors (BCACC). I hold a Bachelor’s degree in Psychology and a Masters degree in Counselling. I have several years of experience working with youth on the Autism spectrum as a Behaviour Interventionist.
I have experience working with a broad range of mental health difficulties along with life challenges. I have worked alongside parents and teachers. My main areas of focus are those who present with anxiety, depression, and suicidal ideation. I also work with those who have experienced grief/loss, life transitions (school, work, moving), anger, and conflict resolution. I have experience helping support clients in setting boundaries in place, regaining control in their lives, and practicing self-compassion and mindfulness. My background provides me with an understanding to work with couples and families through a range of issues. Throughout my years of experience, I have also worked with those who identify as LGBTQ.
My warm, gentle, and compassionate nature allows me to build trust/rapport with my clients and allows me to create a safe place to openly share all thoughts and feelings. Ever since I incorporated self-compassion and mindfulness into my own life, I have responded to challenges in my life with kindness and understanding towards myself. By soothing and comforting ourselves when we’re hurting, we offset self-criticism and feelings of failure. I believe mental health is just as important as physical health. My duty is to join you on your path towards creating space for healing, change, and improved sense of well-being.
DEMOGRAPHIC: Individuals, Youth, Parents, Couples and Groups
SPECIALTIES: Life Transitions, Parenting, Divorce/Separation, Anger management/Conflict resolution, Grief/Loss, Depression/Anxiety, Trauma or abuse, Personal Development
Darlene Mathews, MA
Clinical Counsellor (RCC), Registered Social Worker (RSW) & Virtual Counsellor
Languages: English
Mental health is a critical element of a fulfilling life. Yet, for some, it is just a mirage. As we transition through life, we experience unhappiness, anxiousness, depression, grief, and loss, which can have negative effects on our mind, body and soul and even negatively impact those around us. Although reaching out to a counsellor can make a person feel vulnerable it is through that vulnerability that assists us in building self-esteem, confidence and resilience to move forward in our lives.
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In my practice, I emphasize creating a trusting professional relationship using compassion, empathy and understanding your circumstance more clearly. With added support and education, we can alleviate the current intensity of the struggle or difficult situation.
I am a Registered Clinical counsellor and a Registered Social Worker and have been in private practice for over 20 years. I have worked in the health field as counsellor, advocate, coach, and group facilitator assisting people in the areas of:
- Child development and Parenting Struggles
- Suicide ideation and mental health in Children
- Separation and Divorce
- Depression and Anxiety / Mood Disorders
- Grief and Loss counselling
- Past or Recent Trauma
- Communication / Anger Management
- Assertiveness and Boundaries
- Life Transitions
- Personal development
- Relationship and couples counselling
- Eating disorders and addictions
- Gender dysphoria, LGBTQ transitions & other issues
Some tools/training that I use in my sessions
- CBT
- Emotion regulation
- Resilience building
- Sleep Hygiene
I practice and value the client centered model knowing that you have your own answers. At this time in your personal or professional struggle, you may simply require different and unique questioning to come to a clearer understanding of your current situation. The single most important first step is to align with someone you will quickly know, like and trust so that you can be as open and honest as your forge a new path for yourself. I am intuitive, astute and personable and would be honored to join you on your journey to a deeper understanding of your resilience and personal development.
DEMOGRAPHIC: Children, Youth, Adults
SPECIALTIES: ADHD, Anxiety, Autism, Behavioural Management, Boundary Setting, Burnout, Career Counselling, Children and Youth, Emotional Regulation, Educational Counselling, Family Dynamics, Life Transitions, LGBTQ+, Self-Esteem, Sexuality, Special Needs, Stress, Relationships
Francine de los Reyes
Registered Clinical Counsellor, RCC, CCC
Languages: English, Tagalog, Cebuano
Feeling overwhelmed or stuck at some point in your life is a universal experience. You don’t have to navigate life’s challenges alone. As a registered clinical counsellor, I aim to provide a compassionate space where you can explore your thoughts, gain insights, and find practical support tailored to your unique needs. Let’s work together to uncover your strengths and navigate your journey towards a more fulfilling life.
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I’m here to offer a warm, supportive space where you can feel safe to explore and understand your unique experiences. My approach is grounded in neurodiversity-affirming, trauma-informed, and gender-affirming principles, and I’m passionate about supporting individuals of all ages and stages of life.
I specialize in working with those navigating mental health struggles and complex life situations. I’m here to support you with interpersonal issues, whether they’re related to romantic relationships, friendships, or family dynamics. My goal is to provide a nonjudgmental environment where you can allow yourself to be vulnerable with your inner thoughts and feelings as we journey together towards your most authentic self.
Whether you’re seeking support for yourself or your child, I’m here to walk alongside you with compassion and understanding every step of the way.
