Online Counselling in Kelowna
ONLINE COUNSELLING IN BC IS ONLY A CLICK AWAY.
Crossroads Collective has two main locations in BC—one in Langley, and one in Kelowna. However, we have counsellors who are located all over the province who offer online counselling and are able to connect with you.
We do not want the location to be a barrier to service and to be a hindrance to finding the right counsellor to meet your needs so please reach out if you are interested in connecting with one of our virtual counsellors.
What is online Counselling in BC?
Online counselling is counselling that takes place on an online platform over the internet or over the phone. Online or virtual counselling can be a good option for some people as it is more accessible and often more cost-effective. It allows people who are located in remote areas to access the same services that are available in larger cities.
People may also choose online counselling in an effort to incorporate therapy into their busy schedules. The virtual option removes the commuting time. Sometimes people choose to access both in-person and online counselling to accommodate an urgent session or a scheduling issue.
Advantages Of Online Counselling
Online counselling can have many advantages—some of which may even be overlooked—therefore we have created a list of some of the advantages of engaging in online therapy.
- Accessible from Anywhere. A great resource for people who live in rural areas of not just British Columbia, but all across Canada. Whether you don’t have access to transportation within your city or if you live in the country, as long as you have access to the internet, we will be there for you.
- People with Disabilities or Limitations. If you have a disability and are unable to make the commute into the office or your work, we are only one click away.
- If you are experiencing financial worries. Online Counselling is the perfect way to receive the help you need if you are looking to save money on gas and commuting time as well as if your appointments may conflict with taking time off work.
- Juggling Responsibilities. You don’t want to be adding yet another thing to your plate if you are juggling multiple schedules within your family. Perhaps you’re attempting to coordinate an appointment with your significant other, an ex-partner or you’re a single parent that doesn’t have a lot of time in the day to come in for your session.
- Decreased Wait Times. Typically the times to see a Virtual Counsellor are a lot less than trying to see an in-person Counsellor. We have an abundance of Virtual Counsellors that are able to see you, typically, within the same week, you contact us.
- Greater Flexibility. The more Online Counsellors we have, the greater the flexibility you will have in creating a session that best fits you and your needs.
Covid-19 & Virtual Counselling
The COVID-19 pandemic has brought and continues to bring a high level of stress and anxiety to a lot of people as it continuously brings rapid changes to the way we work, socialize and live. Caring for our mental health has never been more important than in this present time. If you need help or know someone who does, you are not alone.
Health and well-being must be supported by a network of people who can share your experiences with you. Don’t try and manage by yourself. Take advantage of all our resources we provide.
Contact Us
If you want to book your first appointment for online counselling in Kelowna or if you have any questions, feel free to contact us today. We have a team of professionals that are there to help you, no matter where you are. Don’t wait any longer, get in touch with Crossroad Collective.
We are here to support you along your journey.
We are now accepting both virtual appointments as well as in-person appointments. Click below and schedule your first visit today!

DEMOGRAPHIC: Children, Youth, Adults and Family Therapy
SPECIALTIES: Play Therapy, Special Needs Advocacy and Diagnosis, Anxiety, Depression, Career Counselling, Addictions, LGBTQIA+, Aboriginal Issues, Grief
Lisa Moore, ma
MA Counselling Psychology, RCC, CCC
Clinical Counsellor (RCC) & Certified Play Therapy Supervisor
Languages: English and French
It’s my goal to help people heal and grow through periods of transitions in their lives. Many of us experience loss, grief or unhappiness as we transition from one role to another in our daily lives.
It’s my honour to help counsel you during these difficult transitions and help you heal from any of these experiences:
- Dreams you don’t achieve
- Changes in career
- Diagnosis of a child with special needs
- A loved one entering long term care
- Divorce from a spouse
- Beginning of a new marriage
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I am a Registered Clinical Counsellor (RCC) through BCACC. I am also licensed through CCPA and hold a CCC license. I completed my Masters of Counselling Psychology at Trinity Western University and began working in my own private practice in 2016. Before going back to school to pursue my masters, I worked as a senior executive in sales and marketing. I believe that my unique education has allowed me to help people grow and develop and create change for themselves.
About 10 years ago, I became involved in helping a family with special needs children and it was through that journey that I came to the work I am most passionate about; helping parents of special needs families. Using play therapy, I am able to access children for ADHD, Oppositional Defiance Disorder, Autism and other types of learning disabilities.
The following list below are my areas of specialization:
- Personal development
- Assertiveness / Boundaries
- Depression, anxiety & panic disorders
- Phobias
- Past or recent trauma or abuse
- Relationship and couples counselling
- Addictions
- Divorce, separation and blended families
- Eating disorders and addictions
- Life transitions
- Gender dysphoria, LGBTQ transitions & other issues
- Communication building
- Grief counselling
- Career planning
CHILD AND YOUTH THERAPY
- Child play therapy
- Self esteem and confidence coaching
- Anxiety and depression
- Career exploration with youth
- Dealing with separation and divorce from the child and parents perspective
- Helping parents and children with strategies to deal with ADHD and ADD
- Assessments for Autism, ADHD, Oppositional Defiance Disorder
PARENTS WITH SPECIAL NEEDS ADVOCACY AND MEDIATION:
- Access to assessments and diagnosis
- Psycho-educational, Autism, ADHD testing
- Referral to local psychologists for assessments and testing
- Referral to local behavioural consultants and creating a behavioural intervention team
- Mediation with school districts and IEP planning
- Access to 3rd party funding and Ministry of Children and Family case workers
- Completing government and agency paperwork to obtain funding, therapy and resources
- Family planning at transitional ages: birth, school age and adult

DEMOGRAPHIC: Youth, Adults, Couples, Families, Co-parents, Groups
SPECIALTIES: Conflict Resolution, Parent Education, Blended Families, Divorce/Separation, Anger Management
Marianne Cottingham, ma
Clinical Counsellor (CCC)
Languages: English
My mission is to help you navigate the difficulties and challenges you’re facing. Whether it’s family conflict, separation/divorce, past trauma, substance misuse or life transitions, there’s no better time to work through it.
It’s my honour to help counsel you during these difficult transitions and help you heal from any of these experiences:
- Dreams you don’t achieve
- Changes in career
- Diagnosis of a child with special needs
- A loved one entering long term care
- Divorce from a spouse
- Beginning of a new marriage
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I am a licensed Canadian Certified Counsellor (CCC) through the CCPA. I completed a Masters degree in Counselling Psychology from Trinity Western University. I have continued my education since graduating, and I am currently completing a certificate program in Child and Family Forensics.
Through my professional and personal experience, I’ve found that the BC family law system isn’t the best setting to resolve family issues related to children. I’m passionate about helping parents be the best they can be for their children outside of a courtroom.
Services I provide include:
- Individual and couples counselling
- Co-parent counselling
- Divorce coaching
- Group counselling and classes for parents and anger management
I specialize in the areas of family conflict, parenting and high conflict separation and divorce.
To read more about my approach to therapy and the specific services I offer, feel free to explore my personal website at www.congruentcounselling.ca.

DEMOGRAPHIC: Youth, Adults, Couples, Parents, and Families
SPECIALTIES: Anxiety, Depression, Personal development, Grief, Life Transitions, Suicidal Ideation, Anger, Abuse, Addiction, Conflict Resolution, Divorce/Separation, Boundaries, LGBTQ, Family member with Chronic illness
Tejinder Sandhu, MC
Clinical Counsellor (RCC)
Languages: English, Punjabi, Hindi, & Urdu
My aim is to provide a supportive, non-judgemental and safe environment to help support you through life’s difficulties. When life challenges us, it results in emotional and psychological stress in our lives. My mission is to support you in regaining control.
There are times where the challenges we face in our daily lives become too difficult to manage on our own. We may need someone to talk to. I can help navigate those who are looking to add meaning and purpose to their lives, generating motivation, and driving direction. The ability to achieve wellness and stability in our lives, exists somewhere inside each and every single one of us.
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The disconnection we experience from the things that bring us happiness and joy may cause us to feel overwhelmed and paralyzed by stress. My aim is to provide a supportive, non-judgemental, and safe environment to help support you through life’s difficulties that may have you feeling stuck and under pressure. Lifes challenges result in emotional and psychological stress in our lives and my mission is to support you in regaining control.
My work stems from a holistic and integrative approach which includes mindfulness, breath work, and evidence-based modalities such as CBT, ACT, and DBT. I believe it is important to have a well-stocked arsenal of techniques as it enables me to effectively meet my clients needs. I assist my clients in accepting life challenges, discovering their strengths and abilities, and committing to change. My warm, gentle, empathetic, and attentive approach allows my clients to feel validated, empowered, and hopeful. I work from a variety of perspectives and work towards building self-compassion into your daily life.
I am a Registered Clinical Counsellor with the BC Association of Clinical Counsellors (BCACC). I hold a Bachelor’s degree in Psychology and a Masters degree in Counselling. I have several years of experience working with youth on the Autism spectrum as a Behaviour Interventionist.
I have experience working with a broad range of mental health difficulties along with life challenges. I have worked alongside parents and teachers. My main areas of focus are those who present with anxiety, depression, and suicidal ideation. I also work with those who have experienced grief/loss, life transitions (school, work, moving), anger, and conflict resolution. I have experience helping support clients in setting boundaries in place, regaining control in their lives, and practicing self-compassion and mindfulness. My background provides me with an understanding to work with couples and families through a range of issues. Throughout my years of experience, I have also worked with those who identify as LGBTQ.
My warm, gentle, and compassionate nature allows me to build trust/rapport with my clients and allows me to create a safe place to openly share all thoughts and feelings. Ever since I incorporated self-compassion and mindfulness into my own life, I have responded to challenges in my life with kindness and understanding towards myself. By soothing and comforting ourselves when we’re hurting, we offset self-criticism and feelings of failure. I believe mental health is just as important as physical health. My duty is to join you on your path towards creating space for healing, change, and improved sense of well-being.

DEMOGRAPHIC: Adults, Parents, Couples, and teens (16+)
SPECIALTIES: Trauma, Addictions, Anxiety, Boundaries, Burnout, Grief & Loss, Parenting/Foster Parenting struggles, Relationship/Couples
Colleen Franklin, MACP
Clinical Counsellor (RCC)
Languages: English
I believe it is my role to help you harness your natural ability to heal. In a safe and non-judgmental environment, I will support you to deepen your own insights and self-awareness. My goal is to work with you, to help you, to begin to understand and put words to your feelings and experiences. When we can articulate our experiences and emotions it helps us to begin to create a sense of understanding and control in our lives. I will work to educate you on why you may feel or act a certain way. I will help you move through and release feelings such as anger, anxiety, shame, loneliness, self-criticism, and grief. My goal is to help you develop self-compassion and find hope and joy for the future. In session I use a holistic and attachment based approach to counselling that helps you achieve this.
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As a Trauma focused therapist, I help people who have experienced difficulties and challenges at any stage in their life. I use my specialized training in EMDR (Eye Movement Desensitization and Reprocessing), Focusing and Mindfulness to help you process and understand your experiences. Together we will work to empower you to find new ways to harness your natural capacity to heal and move forward in your life.
I am a Registered Clinical Counsellor (RCC) through BCACC. I completed my Master’s of Arts in Counselling Psychology and my Bachelor degree in Child and Youth Care. On my professional journey I have worked with children, youth, families, parents and foster parents. My work has allowed me to see no matter how big a problem feels; it is human nature to want to move forward and restore balance to our lives.

DEMOGRAPHIC: Youth and Adults
SPECIALTIES: Mental Health Recovery, Youth & young adult challenges with School, Post-secondary, Life transition periods
Michael Zibauer, BA, B.Ed, MACP
Clinical Counsellor (RCC, CCC)
Languages: English
My passion revolves around helping my clients find their direction in life. I can help all clients at any stage of their lifecycle deal with the difficult issues they face.
I am experienced working with clients dealing with:
- Depression
- Anxiety
- Anger Management
- Substance Misuse
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In addition, I am particularly proficient in helping youth and young adults navigate their modern-day difficulties. Life transitions, family structure changes, and grief are also areas where clients can find relief through our work together.
I completed my masters through Yorkville University and I am registered both the BCACC and the CCPA. In addition, I am a licensed teacher in both Ontario and BC which makes me all the more sensitive to the needs to youth and young adults. I have been working in private practice since 2018. I also spent years overseas teaching which makes me sensitive to having an inclusive and multicultural practice.
As a self-reflective practitioner, I am constantly working to maximizing the benefits to my clients to ensure they are successfully able to deal with change and life.
Some of my specializations are:
- Assertiveness/boundaries
- Personal development
- Self-harm and harm reduction
- Transitions
- Career planning and coaching
- Relationship issues
- Grief and loss counselling
- Mediation
- Trauma
My approach is versatile and dynamic where I use a variety of approaches including Cognitive Behavioral Therapy, Dialectic Behavior Therapy, Acceptance and Commitment Therapy, and other interventions as the client requires. In addition, I have completed the Level 1 Observed and Experiential Integration (OEI) Therapy workshop so have skills to help clients wot work through complex trauma. Through this eclectic approach, I give my clients the tools counselling can provide which clients can apply to provide solutions in their daily lives.

DEMOGRAPHIC: Youth, Families, Individuals, Couples, Young Moms, New Parents
SPECIALTIES: Anxiety, Relationship Issues, Addictions, Domestic Violence, Depression, Anger, Abuse/Neglect, Conflict Management
Lisa Low, M.Ed
Clinical Counsellor (RCC)
Languages: English
Life can be challenging and although we are often able to cope with the difficulties that come our way, there are times when we can become overwhelmed with our thoughts and emotions. An issue may arise that feels too difficult to manage on our own. I provide a safe, supportive, non-judgmental space for you to explore whatever issues have brought you to seek support. I will help you move forward with clarity, confidence, and self-acceptance.
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II am a Registered Clinical Counselor (RCC) with the BC Clinical Counselor Association (BCACC). I have a Bachelor’s degree in Child and Youth Care and a Master’s degree in Counseling Psychology. I have worked in child protective services and mental health for over twenty years. Working in social services has provided me with the opportunity to work with resistant clients who are often involved in high conflict and emotionally charged situations.
As a Trauma informed therapist, I help people who have experienced difficulties and challenges at any stage in their life. I use my specialized training in EMDR (Eye Movement Desensitization and Reprocessing),
I address a wide range of problems including:
- Relationship concerns
- Stress & anxiety
- Conflict
- Abuse/neglect
- Unresolved anger
- Low self-esteem
- Family conflict
- Crisis intervention
- Establishing and maintaining boundaries
- Parenting issues
I specialize in the areas of family conflict, parenting and high conflict separation and divorce. There are many issues, concerns, and logistics to work out when a separation or divorce has occurred. We will work together to minimize conflict for your family as you work through this process.
I have received additional training and am qualified to complete Custody and Access Reports. Depending on your needs, I can do a full Section 211 report or either a Views of the Child or Hear the Child Report. I have extensive experience and training in interviewing children and assessing their social/emotional needs. I have been called to court on many occasions to present my observations and findings. I believe that we need to support opportunities for children to share their views and be heard when their best interests are being determined. Everyone deserves to be heard.

DEMOGRAPHIC: Children, Youths and Adults
SPECIALTIES: Mental Health, Suicidal Ideation, Anxiety, Depression, Anger Management, Cross-Cultural Barriers, LGBTQIA+
Ritu Khajuria, MC
Clinical Counsellor (RCC)
Languages: English and Punjabi
When we give ourselves an opportunity to be vulnerable and unpack and express our thoughts and feelings; this allows the healing process to begin. My goal is to provide a platform for clients who can find comfort in an environment where they feel safe, heard and connected.
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I am a Registered Clinical Counsellor with the BC Association of Clinical Counsellors (BCACC). I have a Bachelor’s degree in Education and a Master’s degree in Counselling.
I have experience working with children, youth and adults who face challenges in mental health, suicidal ideation, anxiety, depression, cross-cultural barriers and anger management. I am an LGBTQIA+ supporter and have worked closely with children and their families.
My aim for my clients is to gain self-confidence, cope with anxiety and to provide customized skills and strategies.

DEMOGRAPHIC: Individuals, Youth, Parents, Couples and Groups
SPECIALTIES: Life Transitions, Parenting, Divorce/Separation, Anger management/Conflict resolution, Grief/Loss, Depression/Anxiety, Trauma or abuse, Personal Development
Darlene Mathews, MA
Clinical Counsellor (RCC), Registered Social Worker (RSW) & Virtual Counsellor
Languages: English
Mental health is a critical element of a fulfilling life. Yet, for some, it is just a mirage. As we transition through life, we experience unhappiness, anxiousness, depression, grief, and loss, which can have negative effects on our mind, body and soul and even negatively impact those around us. Although reaching out to a counsellor can make a person feel vulnerable it is through that vulnerability that assists us in building self-esteem, confidence and resilience to move forward in our lives.
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In my practice, I emphasize creating a trusting professional relationship using compassion, empathy and understanding your circumstance more clearly. With added support and education, we can alleviate the current intensity of the struggle or difficult situation.
I am a Registered Clinical counsellor and a Registered Social Worker and have been in private practice for over 20 years. I have worked in the health field as counsellor, advocate, coach, and group facilitator assisting people in the areas of:
- Child development and Parenting Struggles
- Suicide ideation and mental health in Children
- Separation and Divorce
- Depression and Anxiety / Mood Disorders
- Grief and Loss counselling
- Past or Recent Trauma
- Communication / Anger Management
- Assertiveness and Boundaries
- Life Transitions
- Personal development
- Relationship and couples counselling
- Eating disorders and addictions
- Gender dysphoria, LGBTQ transitions & other issues
Some tools/training that I use in my sessions
- CBT
- Emotion regulation
- Resilience building
- Sleep Hygiene
I practice and value the client centered model knowing that you have your own answers. At this time in your personal or professional struggle, you may simply require different and unique questioning to come to a clearer understanding of your current situation. The single most important first step is to align with someone you will quickly know, like and trust so that you can be as open and honest as your forge a new path for yourself. I am intuitive, astute and personable and would be honored to join you on your journey to a deeper understanding of your resilience and personal development.

DEMOGRAPHIC: Children, Youth, Young Adults
SPECIALTIES: Play Therapy, Special Needs, Anxiety, Depression, Personal Development, Boundaries
Cassandra Hildebrand, M.A.
Clinical Counsellor (RCC, CCC) & Certified Play Therapist
Languages: English
Life is challenging and at times can feel overwhelming. Thoughts may be swirling around your head resulting in stress, anxiety, and feelings of hopelessness. Together, we will work on strategies that allow you to address the root causes of your difficulties and build meaningful social connections.
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I find the best outcome to my intervention is to focus on your strengths and use those to help your area of need. I will use an integrated approach to best benefit and service you by teaching you tools and resources to interpret your behaviours, identify themes and analyze problems. The therapeutic process is possible because you have the capacity to change how you act and feel. Together I will support your healing and bring balance to your mind.
I want to help you meet your goals as well as see personal growth by arming you with new skills and strategies. My goal is to help you build a strong foundation for the now and future so you can live a balanced and joyful life.
I hold a Bachelor of Arts in Psychology with a minor in Counselling from KPU and have completed my Counselling Psychology Masters Degree from Trinity Western University; and hold a student license through the Canadian Counselling Psychotherapy Association (CCPA).

DEMOGRAPHIC: Children, Youth, Adults, Couples
SPECIALTIES: Depression, Anxiety, Self Esteem, Play Therapy, Behaviour Intervention, Supporting parents with Autism/adhd/odd diagnoses
Desiree D’silva, m.ED
Clinical Counsellor (CCC)
Languages: English
For us to heal from the experiences and struggles we face, we must allow ourselves to process our thoughts and emotions. I work with clients in a gentle and non-judgemental manner. I offer short term and long term goals focused on counselling for children, youth and adults.
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I have spent many years as a behavioral therapist working with children and youth on the autism spectrum. I offer counselling for children with autism as well as support for parents. No matter what your struggle or difficulty is, I will work with you to support you in learning and developing the skills you need to help cope with the challenges you face.

DEMOGRAPHIC: Adults, Youth, Groups
SPECIALTIES: Addiction, Anger Management, Anxiety, Assertive Communication/Boundaries, Critical Incident Stress Management, Depression, Domestic Violence, Self-Esteem, Stress Management, Trauma (including EMDR)
Geri-Lynn Remple
Clinical Counsellor (RCC) & Virtual Counsellor
Languages: English
This is your journey. Only you have lived your life and become the person you are today. You know what you need, or maybe you just know you want something different, and I’m here to walk that path with you.
I offer non-judgmental, collaborative, client-centered, strengths-based support to help you process whatever it is you are working through. One of the things I enjoy most about this work is being able to help adults and youth become empowered again– remind them that they are stronger than they think, that many of the resources or answers are already there, waiting to be uncovered.
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Some of the hardships I have assisted people with are:
- Past traumas that they feel “stuck” with.
- Recent traumas and feeling overwhelmed.
- Working through panic attacks and other anxiety disorders
- Improving communication in relationships
- Working out boundaries and creating plans for difficult conversations
I have had the good fortune to be supporting people since 2007, when I began working in Mental Health and Addictions. I always knew that I wanted to be a trauma counsellor (growing up with a first responder for a father was bound to do that to one of us 4 kids), so I knew I needed to continue with my education and experience. In 2010 I obtained my Bachelor of Social Work degree and began working as a Probation Officer. While I enjoyed working with people and facilitating groups, probation was not where I ultimately wanted to be so I pursued my Master of Arts in Counselling Psychology degree from Yorkville University. After completing that practicum in 2013 and facilitating trauma groups, I began work as a trauma counsellor in a local non-profit, assisting women who had experienced childhood sexual abuse, sexual assault and/or domestic violence. More recently I have been working as a generalist counsellor, supporting people with a wide variety of issues/concerns.
My areas of specialization are:
- Addictions
- Anger Management
- Anxiety
- Communication/Boundaries
- Critical Incident Stress
- Depression
- Domestic Violence
- Self-Esteem
- Stress Management
- Trauma
I use the following modalities when working with clients:
- Cognitive-Behavioural Therapy
- Dialectic Behavioural Therapy
- Eye Movement Desensitization and Reprocessing Therapy (EMDR)
- Mindfulness
- Motivational Interviewing
- Narrative Therapy
- Psychoeducation

DEMOGRAPHIC: Children, Youth, Adults
SPECIALTIES: Play therapy, Anxiety, Attachment, Self-harm
Sudeep Bedi
Clinical Counsellor (RCC)
Languages: English and Punjabi
Trying to make sense of your life and begin a process of change can feel challenging. I believe that therapy is a place to feel safe, share your experiences, and explore new and meaningful ways of being. My intention is to listen and create a safe space free of judgement as I guide you on a journey that fosters awareness of your feelings, thoughts, beliefs and behavioral patterns.
Beginning therapy can be daunting, but I believe it is a brave choice and an opportunity to provide yourself with care and support. I consider it a privilege to get to know my clients and work with them as they heal, grow, and feel better.
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I believe everyone is resilient and has an intuition towards healing. I believe there is a truth within each of us that acts as a compass and a guide. When you tune in to that deepest intuition, you can learn to turn away from the things that don’t serve you, change the negative patterns holding you back, and embrace what your soul longs for: agency and connection with yourself and others.
My therapeutic style is warm, personable, compassionate, honest, humorous and humble. I work in a collaborative manner and address clients with unconditional positive regard as we create a therapeutic relationship. By listening, witnessing, and being present I will support you on your journey to self. I completed my Master of Educational Counselling and I hold a Bachelor’s degree in Child and Youth Care. I have several years working with children and youth and work as a youth worker in the schools. I offer approaches such as Solution Focused Therapy, Attachment Theory, Person Centered, Emotion Focused Therapy
I work with children, adolescents, adults, specialize in the treatment of anxiety issues, general worry, social anxiety, school avoidance, attention-deficit hyper-active disorder, depression, self-harm.

DEMOGRAPHIC: Children, Youth and Adults
SPECIALTIES: Anxiety, Depression, Divorce/Separation, Life Transitions, Personal Development, Self-Esteem, Trauma
AVAILABLE ONLINE ONLY
Rubina Garcha
Clinical Counsellor (RCC)
Languages: English & Punjabi
My goal is to help support others as they strive to improve their overall wellbeing. I value a therapeutic relationship and believe that it is essential for successful therapy. Thus, I aim to create an environment where all individuals feel safe and heard, and I work collaboratively with clients to help them reach their goals. I want my clients to leave therapy feeling less overwhelmed, less stressed, and more hopeful and positive about themselves and their lives.
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I am currently completing my Master’s degree in Counselling Psychology and am a student member of the Canadian Counselling and Psychotherapy Association (CCPA). Additionally, I have earned Bachelor degrees in the Arts and in Education, as well as a Master’s in Education. I have over 5 years of experience working with children and youth as a classroom and Learner Support Team teacher in both elementary and secondary schools.
My therapeutic approach is an integrative model where I work from an evidence-based, holistic lens.

DEMOGRAPHIC: Young adults, Adults, seniors
SPECIALTIES: Chronic illness/ pain, anxiety, depression, life transitions, self-esteem, grief and loss
Stacey Zimmermann
Clinical Counsellor (RCC)
Languages: English
My passion for counseling has been consistently stirred by my own life experiences and need for support during, what felt like, impossible obstacles. It was not that long ago that I was the person sitting across from a counselor, using up all the Kleenex, feeling rejected, hurt, angry and hopeless. My feelings of defeat in that counseling room were met every time with compassion, empathy, understanding and the belief that tomorrow always provides the opportunity to begin again. I gained tools and resources and faced tremendous growth and self-reflection. Right now, so many people are tired, worn out and struggling with the day to day, believing that they are stuck and very much alone. My hearts passion is to help you see, that tomorrow always provides a new opportunity.
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I believe that every individual has the potential and the capacity to face hardship with strength and resiliency. My passion is to help clients navigate the ever-changing landscape of their lives to discover their own strengths in the face of adversity and to celebrate the best versions of themselves. Through the therapeutic relationship I desire to create a collaborative, safe, non-judgmental and vulnerable space where clients can come to be seen, heard and known.
Whether through unexpected or planned life transition, challenging circumstances or relationship, the daily battle with chronic illness and/or pain, or simply seeking to become the best version of themselves, my passion is to provide individuals with coping skills, management strategies and resources to gain self-confidence and motivation to move from where they are to where they want to be. I believe that our past influences our present but does not define our future.
I have completed both my Undergraduate degree in Psychology and hold my Graduate degree in Clinical Mental Health Counseling.

SPECIALTIES: Anxiety, depression, parenting, life transitions, fears, relationship issues, emotion regulation, self-esteem and neurodiversity.
Chelsi Callard
Clinical Counsellor (RCC) & Virtual Counsellor
Languages: English
I believe in the healing power of the therapeutic alliance and the innate capacity of every human being to heal and grow when provided the right support and opportunity. When we are given a chance to tell our story in the context of an empathic and non-judgmental relationship—healing can begin. Let’s start your journey!
I would be honoured to bear witness to your story and believe that through a strong, empathic, and non-judgmental therapeutic relationship, you will rise. My hope is to provide a safe space where you will feel cared for and heard.
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My belief in the counselling process has been encouraged through my own positive personal experiences with counselling. Many of us experience times in our lives when we are faced with challenges, transitions, fears, loss, or decisions that may feel impossible to face alone. Counselling can help to navigate these difficult experiences, provide resources and tools to help you to heal and grow and be redeemed into happier, healthier more productive versions of yourself. Some of the challenges counselling can help you navigate are:
- parenting struggles
- grief and loss
- relationship issues
- mental health challenges such as anxiety or depression
- big life transitions
- stress
- emotion regulation
I work with youth, individuals, and couples. My approach is holistic, person centered, trauma informed, and strengths based. I also use mindfulness and experiential techniques as well as evidence-based strategies from cognitive behaviour therapy.
I love yoga, beaches, chocolate, and summertime. I am an avid dog lover and believe in the therapeutic capacity of our furry friends. I look forward to meeting you and supporting you on your journey to wellness.

DEMOGRAPHIC: Children, Youth, Adults, Couples, Family Therapy
SPECIALTIES: Anxiety, Depression, Family dynamics, Parenting, Pregnancy, Prenatal, Postpartum, Self Confidence and Self-esteem, Racial Identity, Stress Management, Time Management, Boundaries, Career Planning, Relationships.
Amiebi (Aime) Bamgboye
Clinical Counsellor (CCC) & Virtual Counsellor
Languages: English
When we go through several trials, challenges, and situations in life, we need an outlet to express ourselves. In the moment of life’s difficulties, it becomes even more difficult to acknowledge our previous successes or embrace our inner strengths. For me, I have found that talking helps. It is a starting point to achieving inner healing and overall mental wellness.
My goal is to provide encouragement, support, and strength and help people in all walks of life struggling and in need of help. I am ready to meet you where you are with the hopes that together, we can get you to your goal through mutual respect and understanding.
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I have come to learn and believe that humans can attain self-actualization when provided with the right support, tools, and skills. I align with CBT orientation as I believe having the proper mindset helps individuals morph into the best versions of themselves, thus achieving self-actualization. I also use Rogers’s person-centred approach in my work because the client is the expert of their own lived experiences.
I completed my undergraduate degree at Simon Fraser University with a BA in Health Science major and Gerontology Minor and a Master of Arts in Counselling Psychology. With over ten years of experience volunteering and working with children and families, I found myself with a strong passion for counselling.
It will be a huge privilege to work alongside you as we journey together to help you through life circumstances and find healing.
The following are areas I can support you with:
- Anxiety
- Depression
- Family Dynamics
- Parenting
- Pregnancy, Prenatal, and Postpartum
- Self Confidence and Self-Esteem
- Racial Identity
- Stress Management
- Time Management
- Boundaries
- Career Planning
- Relationships

DEMOGRAPHIC: Children, Youth, Adults, Couples, Family Therapy
SPECIALTIES: Anxiety, Depression, Family dynamics, Parenting, Self-harm, Self Confidence
Colleen Vantol
Clinical Counsellor & Virtual Counsellor
Languages: English
I endeavor to support people to grow through their pain, embrace their realities and move with purpose through life’s many chapters.
My goal is to meet you where you are at and foster building resiliency that will guide you forward with each new challenge life presents. Working together we will build self-confidence, compassion and deepen understanding.
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Remember changing your life takes courage, I am here for you and provide a safe and non-judgmental atmosphere to support your growth. Reach out if you are:
- A new parent or having parenting challenges.
- Struggling with your mental health or addiction.
- Facing a career change or feeling unsatisfied with your current career.
- Feeling stuck.
- Unsatisfied in your relationship.
- Scared you are not reaching your full potential.
Since completing my Masters in Counselling Psychology with Yorkville University, the collective at Crossroads has supported me to strengthen my clinical skills through creating opportunities for personal growth and reflection.
I completed my Bachelor of Arts with a Psychology Major from Simon Fraser University in 2001 and between then and now I have acted as a personal counsellor, a group facilitator, a visitation & access supervisor, a family worker and a parent educator which entailed completing parenting assessments. Further to this I foster parented a youngster who had fetal alcohol syndrome and have worked with neurodiverse populations across all faucets of my professional career.
I believe that we all have the capacity for personal excellence and it is my contagious enthusiasm for life that I hope to pass along to you during our session time together. I am empathic, genuine in my interventions and compassionate to all cultural, sexual orientation and socio-economic backgrounds. I will meet you with warmth, trust and respect.
You are not alone, every journey starts with a single step.
At times, we all wonder if our present-day realities are aligned with our intended paths. Was it the right time? The right job? The right relationship? Is this as good as it gets? Am I happy? Am I fulfilled? If you experience anxiety, depression, confusion or simply feel alone, counselling can offer opportunities for a deeper sense of connection to yourself, your relationships, and your life. I am here to walk alongside of you, to listen to your goals, desires and needs. Whether it is sharing long kept secrets, traumas, or personal revelations I am here to connect with you.
The following list below are my areas of specialization:
- Supporting change/transitions.
- Overcoming barriers.
- Building confidence, self-esteem and sense of self.
- Depression & anxiety.
- Managing intense feelings, emotional regulation and anger management.
- Past or recent trauma or abuse.
- Parenting challenges.
- Relationship and couples counselling.
- Infidelity.
- Addictions.
- Divorce, separation and blended families.
- Navigating strained relationships.
- Life transitions.
- Gender dysphoria, LGBTQ transitions & other issues.
- Communication building.
- Grief counselling.
- Career planning.
- Family planning at transitional ages: birth, school age and adult.
- Personal goal attainment.
- Issues with body image, health & ablism.

DEMOGRAPHIC: Children, Youth, Adults, Couples, Families
SPECIALTIES: Anxiety, Coping Skills, Depression, Divorce, Family conflict, Grief, Life transitions, Racial identity, School issues, Self-esteem, Stress
Gurpreet Nahal
Virtual Clinical Counsellor (RCC)
Languages: English and Punjabi
It is my goal to provide you with a nonjudgmental and supportive environment to encourage you through your life’s transitions and challenges. I can help you regain control of your mental health and wellbeing through a holistic and integrative lens, accounting for what makes you who you are and who you may want to be.
Life is full of transitions and changes that can be hard to face alone. It could be anything – school, career, family, friends, love, or even moving to a new place. I can provide you with extra support through such changes, where you are given a safe space to share freely with me as I help you move forward in your life.
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Everyone is made up of unique parts that make them whole, from their life experiences, culture, gender, and even their familial background, which I am respectful of when working with you. I hope to use these parts to help you work on your resiliency and belief in yourself.
Stress can present itself in a multitude of ways, such as physically, mentally, or emotionally, spilling over into multiple areas of your life. I would like to help you learn to manage such stressors appropriately, resulting in you becoming a happier and more fulfilled self.
I am currently working to complete my Master of Arts in Counselling Psychology to register as a Clinical Counsellor. I have previously obtained my Bachelor of Arts in Criminology and have extensive experience working with marginalized populations from diverse backgrounds, including those with undiagnosed mental health challenges, addiction issues, family fragmentation, and identity issues.
I work with children, youth, and adults, as well as all genders. I like to use a variety of techniques, such as mindfulness, person-centered, Alderian, Narrative Therapy, Cognitive Behavioural Therapy, and Solution-Focused Therapy. I aim to provide you with a safe space where you can share without judgment and feel heard and respected for your life experiences and needs. The journey to healing is a collaborative process that I hope to help you navigate successfully.
Some of the areas I can help you with include:
- Anxiety
- Burnout
- Building confidence
- Career planning
- Coping skills
- Depression
- Divorce
- Emotional regulation
- Establishing and maintaining healthy boundaries
- Family conflict
- Grief
- Health and wellness
- Life transitions
- Racial identity
- Relationship issues
- School issues
- Self-esteem
- Stress

DEMOGRAPHIC: Children (10 years and up) & Youth and Adults
SPECIALTIES: College and/or Career Planning, Communication, Relationship Building, Neurodiverse Individuals including Children & Youth (as well as supporting Parents), Self-Regulation, Anger Management, Anxiety, Depression, Trauma, Abuse, Phobias, Wellness, Grief and Loss, Addictions, Life transitions, Self-Esteem Building
Loretta Thorgeirson
Virtual Clinical Counsellor
Languages: English
I believe we all go through struggles and experiences in life where we may need extra support to rise above. If you feel overwhelmed, perhaps I could be of help or a resource for you to find the steps, opportunities or solutions to overcome the obstacles you face.
I would be deeply honored to work alongside you to help you find your road to healing and recovery. I provide an empathetic and holistic approach to building trust and open communication within our counselling relationship.
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My purpose in life has always been to help others. I am a Registered Clinical Counsellor through BCACC and have a MEd in Counselling. In addition, I have completed my Bachelor of Education, Post Graduate Certificate in Special Education and my BA in Child and Youth Care.
In my practice, I believe in using a Person-Centered and Solution-Focused approach to help guide my clients to discover their abilities, skills and strategies that are useful as they move forward in their healing. Working with my clients has granted me the opportunity to build positive connections using a strength-based approach and mindful strategies to help them regulate their emotions, problem-solve, and increase self-confidence and self-esteem.
Over the past 20 years, I have supported students in the school system in my current and past careers from elementary to high school. My current role as a School Counsellor allows me to support children and youth to ensure they have a valuable, inclusive, educational experience. Some areas of support include helping the student who may be struggling with anxiety, depression, or trauma, or regarding their social-emotional, or behavioural needs. I may support my students in a variety of ways including one-to-one or small group sessions or use an in-class approach. Some therapeutic strategies include Sand Tray Therapy, Mindfulness, Solution-Focused Therapy, and strength-based, person-centred methods. My previous role as an Integration Support Teacher gave me the opportunity to work alongside students, families, school teams and community partners to support children with neurodiverse needs such as autism, FASD, and ADHD.
Some of the areas where I can support you are:
- Anxiety
- Depression
- Trauma
- Abuse
- Anger Management
- Stress management
- Emotional regulation
- Relationships
- Personal development
- School issues
- Career planning
- Burnout
- Phobias
- Communication
- Setting Boundaries
- Self-Esteem
- Grief and loss

DEMOGRAPHIC: Children, Youth, Adults & Parents
SPECIALTIES: Child Play Therapy, Assessments for various Diagnoses, ADHD, Autism, ODD
Nadine Viker
Associate Counsellor & Virtual Counsellor
Languages: English
As parents we sometimes feel at a loss as to how to help our child, particularly when they are experiencing difficulties in more than one area of their lives: at school, with friends, regulating emotions, academically, socially or behaviourally. My personal experience and my love for children has helped me to realize that many parents need support and I have a passion for helping children and parents navigate these challenges.

DEMOGRAPHIC: Children, Youth, Adults & Parents
SPECIALTIES: Child Play Therapy, Assessments for various Diagnoses, ADHD, Autism, ODD
Shannon Lawrence
Associate Counsellor & Virtual Counsellor
Languages: English
Are you stuck at a crossroad in your life, and you are not sure which road to take? Let me assist you in teaching you the skills you need to grow yourself and or your children. I can help your child deal with unexpected life struggles and behaviors. Or are you struggling with a recent separation/divorce? I can help! I have experience in Play Therapy, CBT, Grief Therapy, and run Grief Support Groups. I can be utilized as a Behavioural Consultant, Play Therapist, or Grief Therapist. My goal is to help you support your child or support you in your journey right now.
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As an empathic listener for my clients, I treat them with kindness and a non-judgemental approach. I believe that all people pose an internal drive towards positive change and growth. Let me assist you in reaching new goals for your child/youth and family. I have had experience working with a wide range of children and families, blended, or separated.
Some of the diagnoses that I have worked with are Anxiety Disorders, ADHD, ODD, OCD, Behavior Issues, Stress, Autism, Grief. I have helped families in all these areas, plus more. I have a passion for teaching, playing, learning, and bringing out the best in all. Let me assist you on your journey or your child’s journey. We are in this together!

DEMOGRAPHIC: Children, Youth, Young Adults, New Moms, Families
SPECIALTIES: Play therapy, Art therapy, Special needs, Anxiety, Fear, Self-esteem, Behaviour Intervention, School and academic related challenges, supporting parents with
Autism/ADHD/ADD/ODD diagnosis
Mansi Parekh
Associate Counsellor & Virtual Counsellor
Languages: English, Hindi & Gujarati
I prefer in utilizing an integrative approach in which they blend different but complimentary theories to work with their client in the most effective way. This flexible approach enables the counselling experience to be tailored to the individual needs and style of each client. I strive to create a safe and non-judgmental environment where relationship can thrive.
I have earned my Bachelor’s in Developmental Counseling and Master’s in Psychology from India. Also have 6+ years of experience of working with children and young youth both in elementary and secondary schools as a counselor and as academia support teacher. I plan to educate myself again in Canada starting May 2022 with master’s in counselling psychology. I have experience working with a broad range of mental health difficulties along with life challenges. I have worked alongside parents and teachers and other professionals. My main areas of focus are those who present with anxiety, depression, and suicidal ideation. I also work with those who have experienced grief/loss, life transitions (school, work, moving), anger, bullying/discrimination and conflict resolution.
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As an empathic listener for my clients, I treat them with kindness and a non-judgemental approach. I believe that all people pose an internal drive towards positive change and growth. Let me assist you in reaching new goals for your child/youth and family. I have had experience working with a wide range of children and families, blended, or separated.
Some of the diagnoses that I have worked with are Anxiety Disorders, ADHD, ODD, OCD, Behavior Issues, Stress, Autism, Grief. I have helped families in all these areas, plus more. I have a passion for teaching, playing, learning, and bringing out the best in all. Let me assist you on your journey or your child’s journey. We are in this together!

DEMOGRAPHIC: Young Adults, Adults, Families, Couples
SPECIALTIES: Mental Health, Anxiety, Depression, Self-Esteem, Fears, Grief, Trauma, Anger Management, Relationship Concerns, Life Transitions, Personal development, Addiction
Jane Yoon
Associate Counsellor & Virtual Counsellor
Languages: English and Korean
I hope to provide you with a safe place to reflect and articulate your feelings and thoughts. When you can name your struggles, you can begin tackling your problems. I hope to guide and support you in your journey to rediscovering yourself, your voice, and renewed hopes for your future. Nothing is more meaningful and rewarding than celebrating with people who overcome their life struggles and come out empowered with hope.
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I completed a Masters degree in Mental Health and Marriage & Family Counselling from Gordon Conwell Theological Seminary in Massachusetts, from the United States. I have worked with college students and people of various ages in an outpatient unit at a hospital. My treatment and therapy methodology approach consists of an integrative approach that comprises multiple techniques, such as CBT, Strength-Based, Solution-focused brief therapy, and Existentialism.
Prior to pursuing my Masters degree in Counselling, I completed a Masters in Divinity and have worked for more than ten years in a faith community. I welcome clients wanting to integrate faith into their counselling sessions. I am also fluent in Korean and familiar with Korean culture for clients who feel more comfortable expressing themselves in Korean.
My areas of specialization include the following: depression, anxiety & panic disorders, self-Esteem, assertiveness & boundaries, grief counselling, personal development, relationship and couples counselling, fears & phobias, addictions, eating disorders, anger Management, life transitions, and past or recent trauma.

DEMOGRAPHIC: Adults, Teens
SPECIALTIES: Anxiety, panic, and depression, Personal development, Spiritual connection, healing, and growth, Finding purpose & fulfillment, Self-love, Self-trust, and Self-worth, Assertiveness / Boundaries, Past or recent trauma or abuse, Self-sabotaging, Eating disorders, Addictions, Life transitions, Communication building, Grief, Life coaching
Amber Vandermeer
Associate Counsellor & Virtual Counsellor
Languages: English
My mission is to help you to heal from the root of your anxiety. Everyone experiences different levels of anxiety in their life, and for some, it is constant.
My method involves healing from a whole human perspective, body, mind, and spirit. Using body based therapies such as Somatic Therapy, I am passionate about discovering the root cause of anxiety so that you can heal, instead of just coping with the symptoms of anxiety.
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I am deeply passionate and honoured to help you through:
- Anxiety
- Depression
- Trauma
- Inner-child healing
- Life transitions & Big changes
- Procrastination
- Social Anxiety
- Health Anxiety
- General Dissatisfaction & Unhappiness
- Feeling Stuck
I am a mindfulness-based Somatic Therapy practitioner, an Anxiety Coach, a Forest Therapy Guide, and a Life Coach. Using my Body – Mind – Spirit method, I help people to heal from a whole self perspective. I also use the bottom-up method, which addresses the body first. My belief is that our bodies hold the wisdom to our healing, and when we use body-based methods, we are able to heal from our traumas and create more freedom in our lives. When we have anxiety, there is something out of alignment in our lives, my method helps you to come back into alignment with your true self.
When I was 22, I was diagnosed with cancer. I had severe anxiety, and the cancer gave me the realization that I needed to make a change. From this experience, I became passionate about healing my own anxiety, and learning where anxiety comes from, and how I can help others heal, too. Which has led me to where I am today, using trauma-informed body-based methods, along with mindset coaching, and spiritual healing. Using what I learned works best for healing anxiety, now helps my clients heal as well, helping them to finally free free, calm, and deeply joyful in their lives again.
The following list below are my areas of specialization:
- Anxiety, panic, and depression
- Personal development
- Spiritual connection, healing, and growth
- Finding purpose & fulfillment
- Self-love, Self-trust, and Self-worth
- Assertiveness / Boundaries
- Past or recent trauma or abuse
- Self-sabotaging behaviour
- Eating disorders and addictions
- Life transitions
- Communication building
- Grief counselling
- Life coaching
I would be absolutely honoured to help you, and to be a part of your healing & growth journey.

DEMOGRAPHIC: Youth, Young Adults, Couples, Parents, Families
SPECIALTIES: Depression, Anxiety, Mood, Relationship Issues, Conflict Resolution, Family Issues, Self-Compassion
Paul Singh
Associate Counsellor & Virtual Counsellor
Languages: English & Punjabi
We often forget that life is filled with ups and downs. Many experiences and relationships come with feelings of pain, anger, and sadness. These emotions and memories can be difficult to share with our family, friends, and close ones.
I believe the “right” therapist provides a space for you to feel supported, understood and guides you with education towards a life of acceptance and growth.

DEMOGRAPHIC: Adults, Youth, Couples
SPECIALTIES: Anxiety, Depression, Grief, Self Esteem, Emotional Empowerment, Emotional Regulation, Health & Nutrition, Life Coaching, Couples, Relationships, Stress Management
Charlene Forbes
Associate Counsellor & Virtual Counsellor
Languages: English
Hello! My name is Charlene Forbes and I am counsellor, health coach and yoga teacher and I am passionate about mental health and embrace a holistic, biopsychosocial client-centered approach in helping clients. It’s my goal to help, heal and empower clients through the challenges and uncertainties of life within a collaborative, safe, empathetic, culturally responsive, open therapeutic alliance. My tailored approach is premised on making clients feel comfortable, validated, and understood and to help make sense and resolve the anxieties and issues clients face so they can achieve personal goals. Life by its very nature is uncertain and comes with challenges, life transitions, grief, unexpected loss, illness, and change, and I am here to help make sense and help resolve the anxieties and issues that come along with it. I specialize in deconstructing and dismantling sociocultural pressures, childhood and family issues and trauma that can manifest into poor self worth and self esteem, eating disorders, overthinking, depression and anxiety. I am here to help you manage these issues, learn, heal and create long term sustainable strategies so you can live a peaceful and content life.
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I have a Master of Arts in Counselling Psychology degree and a certified Integrative Nutrition Health Coach and experienced yoga and meditation teacher and I embrace a holistic, mindfulness-based approach to mental health and wellness looks at how an individual’s overall life impacts their psychological, physical, spiritual, and emotional well- being. My approach is to help clients navigate their issues and problems within a safe, culturally responsive, collaborative empathetic, nonjudgmental, open space where we can build a therapeutic relationship designed to meet your needs.
I am passionate about mental health, physical health, disease prevention, healing, and emotional empowerment. Life by its very nature is uncertain and comes with challenges, life transitions, grief, unexpected loss, illness, and change, and I am here to help make sense and help resolve the anxieties and issues that come along with it. I specialize in deconstructing and dismantling sociocultural pressures, childhood and family issues and trauma that can manifest into poor self worth and self esteem, eating disorders, overthinking, depression and anxiety. I am here to help you manage these issues, learn, heal and create long term sustainable strategies so you can live a peaceful and content life.
I also specialize in pre-marital, couples and relationship counselling helping clients identify their unmet needs, resolve issues and help create emotional safety, mutual understanding through effective communication promoting long lasting healthy connections.
My specialities include Anxiety, Depression, Grief, Self Esteem, Emotion Regulation, Stress Management, Life Coaching, Mindfulness-Based and Yoga Based Techniques, Health and Wellness, Couples Counselling, Relationship counselling, Separation/Divorce, Trauma, Eating Issues and Life Coaching, and Emotional Empowerment.

DEMOGRAPHIC: Children, Youth, Adults
SPECIALTIES: Personal Development, Life Transitions and Milestones, Impact of Migration, Self-Esteem and Confidence Coaching, Loss and Grievance, Depression, Anxiety, Domestic Abuse, Trauma, Financial Stressors, Crisis, Child/Youth Counselling, Helping parents and children who have exceptionalities, Burnout, Relationship/Marriage Counselling, Spiritual, Holistic Healing
Mansheel Sawhney
Associate Counsellor & Virtual Counsellor
Languages: English, Hindi, Punjabi and Urdu
Our life’s journey is comparable to the thrill of a mystical, magical rollercoaster ride. It has elements of both, surprise, and wonder. The highs, lows, twists, and turns encapsulate and capture our entire human existence in the vessels of our souls.
The amalgamation of these human experiences and emotions are as unique and intricate as our personal thumbprints. It is only natural to feel puzzled by our complexity, distinct patterning, and hidden psyche.
I strongly believe that storytelling is a potent tool to dive into our deepest, most eclipsed side of ourselves and discover the answers we otherwise seek on the surface of our day-to-day lives. I welcome you to my sessions, where we honour your stories and your truth. This therapeutic exchange is an opportunity for us to find a peaceful moment to pause, reflect, accept personal narratives. Let’s (re)create new stories where we celebrate your remarkable identity and meaningful journey. Life is dichotomous in nature, showering equal parts beauty and suffering upon all its mortals. Let’s find the resilience to grow regardless, with your infinite inner strength and my support, together.
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I operate from strong personal intuition, empathy, friendship, and a sincere place in my heart. I use holistic lens and rely heavily on Rogerian Person-Centered philosophy and Solution Focused Therapy to establish good communication and working relationship with my clients. It would be a pleasure to serve my innate qualities to bring out a happier, healthier and the most confident human in you.
I am currently undergoing training for Gottman’s Method Couples Therapy Level 1 and 2 certification and cater to a variety of clients including children, youth, adults, and couples.
I am a Learner Support Team Teacher from past 6 years and completing my M.Ed in Counselling in March 2023. I have a B.A in Psychology and B.Ed with a minor in Human Development and Counselling. My role as a LST Teacher allows me to work specifically with students who have exceptionalities and vulnerabilities. I am both, experienced and trained, to support neurotypical, neurodiverse children (and their families) who may have behavior or academic challenges. I strongly believe the core to all mending starts at the heart center, with kindness and relationship building.
The following are my areas of specialization and passion:
- Personal Development
- Life Transitions
- Self-Esteem and Confidence Coaching
- Impact of Migration
- Racial Identity
- Career Planning
- Loss and Grievance
- Depression & Anxiety
- Pain & Trauma
- Child/Youth Counselling
- Burnout
- Relationship/Couples/Marriage Counselling
- Divorce & Separation
- Spiritual, Holistic Healing

DEMOGRAPHIC: Youth, Adults, Seniors, Couples
SPECIALTIES: Anxiety, Depression, Divorce/Separation, Relationship Issues, Losses, Life Changes, Stress Management, Boundaries, Emotional Regulation, Self-Esteem, Burn-out, Career Planning
Jeanne Griesel (Nortje)
Associate Counsellor & Virtual Counsellor
Languages: English and Afrikaans
Everyone wants to be heard. It is my aim in practice to listen with interest and without judgement as I help you work through obstacles that have come on your path. To further self-discovery I believe in creating a space that is safe and knows no boundaries. Working from a person-centred approach, I believe that you are your own best-expert. Helping you learn to understand how all aspects of life can impact mental health and guide you towards achieving your individual goals. It is a privilege to walk with you on the journey to healing, celebrating and mitigating life’s ups and downs. My hope is to foster a trusting therapeutic relationship with you by treating you genuinely and empathically.
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I believe in a counselling setting where we work together to explore and discover your individual strengths and develop skills to overcome life’s challenges and adversities to ultimately achieve fulfilment and overall well-being.
I can offer counselling and support in the following areas:
- Relationship difficulties
- Trauma
- Losses
- Life transitions
- Stress and Anxiety
- Process addictions
- Emotion Regulation
- Burnout
- Self-Esteem
- Anger Management
I decided to pursue a career in counselling when I was standing with a sales client trying to navigate his recent separation from his spouse. I remember standing there desperate to help and feeling completely helpless. That was the day I discovered my passion for people and helping them realise their absolute potential in mitigating difficult situations.
As an Immigrant to Canada, I believe I bring a unique perspective to the therapy room and understand the importance of being able navigate life’s uncertainties and changes. Immigration has also taught me the importance of relationships and community and how difficult it can be to adapt to a new culture or surroundings.

DEMOGRAPHIC: Children, Teens, Families
SPECIALTIES: Expressive Arts Therapy, Play Therapy, Autism, ADHD, Supporting Parents, Emotional Regulation, Personal Development.
LOCATION: Langley, BC
Saloni Sagar
Play Therapist
Languages: English, Hindi and Gujarati
Art and play are the most powerful tools of expression for children. Through playful and creative process, children use their imagination to communicate their inner world. The therapeutic relationship helps them to integrate and process things that are difficult to talk about.
I offer a trauma-informed, collaborative, and child-centred approach that allows children to find their inner strength and to develop self-awareness, emotional language and the confidence to reach their goals. My primary therapeutic approaches are Expressive Arts Therapy and Synergetic Play Therapy.
I am passionate about working with children and their families. Parents know their child best, so I strive to work closely with parents to create meaningful and collaborative goals.
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I am a Registered Therapeutic Counsellor (RTC) through ACCT, a certified Expressive Arts Therapist and a Play Therapist.
I am originally from India and moved to Vancouver in 2017. This transition was a challenging time for me that brought valuable growth and insight that I share in my work. Prior to becoming a therapist, I worked as a professional makeup artist for 10 years. During this time, my clients would share intimate stories about their life with me and I discovered my passion for listening and helping others express their feelings.
I found my great love for working with children through my college practicum which lead to working with families with special needs children. I’m currently seeing neurotypical as well as neurodivergent children.
The following list below are my areas of specialization:
- Autism and ADHD
- Depression and Anxiety
- School issues
- Self esteem and confidence building
- Past or recent trauma
- Grief and Loss
- Communication building
- Foster care / Adoption
- Creative expression
Facts about me:
- I love spending time in nature.
- I enjoy cooking simple healthy meals.
- In my free time, I like to journal and paint.

DEMOGRAPHIC: Adults, Teens
SPECIALTIES: Anxiety, Depression, Life Transitions, Fears, Goal Setting, Relationship Issues, Boundaries, Emotion Regulation, Self-esteem, Holistic Approach, Gestalt Therapy
David Qi
Virtual Intern Counsellor
Languages: English and Mandarin
My mission to help you recognize the power you hold and make sense of your life. I intend to create an environment that is respectful to all people on a fundamental level, and hope to foster emotional stability and self-awareness in a safe and hopefully fun manner.
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In 2010, I moved to Canada at the age of 13 with my parents with about 200 words in my vocabulary. Thanks to the cultural diversity in Vancouver, I had the opportunity to interact and connect with people from all over the world that grew up in all sorts of different settings. These experiences of being a Chinese adolescent, Asian Canadian teenager and adult has given me a unique perspective and passion for the human condition. This passion led to me pursuing my Master of Counselling Psychology at Adler University in 2021.
I mainly work through a holistic approach focusing on genuine human connection and self-awareness. In our sessions together, we might explore any unfinished business from the past, problems you are facing in the present, or goals for the future. I can offer both an accepting environment to process your experiences and concrete skills to improve your quality of life.
Some days life feels extra difficult. You might have difficulty making the connection you want with the people around you; you might face some really hard decisions that seem impossible to make; you might be dealing with anxiety, depression, or anything else and just want life to be a little easier. Regardless of your goals, or whether you even have one, I am here to listen and help you figure things out.
I truly believe that through my help, all my clients can come to recognize what they have and what they need to live a more fulfilled and healthy life. It is always an honor to see clients grow and achieve their goals. Some of my specialization include:
- Anxiety
- Assertiveness
- Boundaries
- Communication
- Goal setting
- Interpersonal conflicts
- Life transitions
- Self-awareness
- Self-esteem issues
- Trauma-informed care

DEMOGRAPHIC: Individuals, Adults, Youth, Children
SPECIALTIES: Life transitions, anxiety, depression, women’s issues, racial/cultural identity and conflict, boundary setting, stress, relationship issues, emotional regulation, self-confidence/self-esteem, loss, wellness, communication skills
Ruby Sall
Virtual Intern Counsellor
Languages: English
The process of self-learning and connecting to our stories in order to make sense of our experiences, can be challenging and uncomfortable. You may find yourself feeling lost while carrying the immense heaviness of these challenges. I would be honored to collaborate with you, to foster your healing, and make space for your collective emotions so that you may engage with your life with a larger capacity.
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I come from an integrative approach to therapy, with an emphasis on emotionally focused, mindfulness, and person centered therapy. I see humans as holistic beings through a biopsychosocial lens. This means that I acknowledge the interconnection of the biological, psychological, and social dimensions playing a role in our experiences. My own South Asian background has given me window into how our perspectives are shaped by the identities we hold. I believe it is essential to flexibly collaborate with you to honor your unique context and needs. My intention is to provide a safe therapeutic space where your voice is supported.
I am currently in the second year of my Master of Arts in Clinical Counselling Psychology program. I completed my Bachelor’s in Psychology and World Literature at SFU. I continued working as a researcher within the field, developing a keen interest in understanding the human experience. As an avid collector of books, I have always looked for meaning in the stories around me. Over the years, I have had the privilege of working and volunteering with diverse populations, including marginalized communities, families, and children. At the heart of my approach is the therapeutic relationship, which is built on unconditional positive regard, non-judgment, empathy, safety, and a genuine alliance. Finally, I would like to acknowledge the immensely important first step you are taking in seeking therapy.
These are some areas I can support you with:
- Anxiety
- Depression
- Stress
- Self Confidence and Self-Esteem
- Life Transition
- Emotional Regulation
- Wellness
- Assertiveness/Boundary Setting
- Cultural/Racial Identity
- Family Dynamics/Conflict
- Relationship Issues
- Time Management
- Relationships
- Grief and Loss

DEMOGRAPHIC: Children, Adults, Couples, Families
SPECIALTIES: High Conflict, Family Support, Relationships, Emotion Regulation, Trauma, Developmental Trauma, Attachment, Parenting, Life Transitions, Play Therapy, Depression, Anxiety
Mary Tuhkala
Intern Counsellor
Languages: English
My approach aims to empower and motivate clients in the therapeutic process. I believe that people can reach their full potential under the right conditions. I hope to provide a safe and non-judgmental space for you to express your feelings and unpack your story. I collaborate with my clients to better understand their life challenges and to develop goals that help you move towards where you want to be.
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I completed a Bachelors in Psychology, Counselling and Human Development from Simon Fraser University and have pursued my Masters in Counselling Psychology at Yorkville University. I have been working in the helping field for several years and have specific training in areas of child development, children with special needs, parent coaching, attachment, and trauma. My specialty areas included Emotion-Focused Family Therapy, Family Systems, and overall Family enhancement. I incorporate elements of Person-Centered Therapy, CBT, Solution-Focused Therapy, Trauma-Sensitive Approaches, Motivational Interviewing, and Mindful Based Practices. My therapeutic process involves tailoring the approach to best meet your needs and desired outcomes.
Below are the areas of specialization:
- Life transitions
- Relationship and couples counselling
- Family conflict
- Co-parenting
- Divorce and Separation
- Parenting skills and parent coaching
- Children with special needs
- Child Development
- Play Therapy
- Therapeutic access/supervised access
- Crisis intervention
- Boundary setting
- Family enhancement for families involved with MCFD
- Attachment
- Developmental trauma
- Supporting children who have witnessed domestic violence
- Emotion regulation
- Past or current trauma
- Domestic violence or relationship abuse
- Depression and Anxiety
- Collaboration with schools and other service providers
- Behaviour Intervention
- Anxiety and depression
- Mood disorders
- Infertility and post-partum challenges
- Addictions
- Neurodivergent Disorders
- Connection to community resources
My focus areas have given me a greater appreciation for relationships with others, including the connection in the counselling room. I value the importance of having a strong therapist-client match in order to best meet your needs. This process is a very vulnerable one. My goal is to provide therapy with compassion, understanding, and respect for the challenges and hardships that you are facing. Please watch my video and reach out to Crossroads Collective if you feel that we would be a good match.

DEMOGRAPHIC: Adults, Children, Teens (16+), Couples, Families, Groups
SPECIALTIES: LGBTQ+, Anxiety, Depression, Suicidal Ideation, Boundaries, Stress, Communication, Codependency, Interpersonal Conflict, Self-Esteem, Life Transitions, Women’s Issues, Burnout, Grief and Loss, Guilt and Shame
Carissa Stocco
Intern Counsellor
Languages: English
Feeling heard and unconditionally accepted can help us feel safe while exploring the most vulnerable parts of ourselves. This is what I strive to provide you with as I help you summon your inner resources to build self-acceptance, empowerment, and inner peace. It is easy to believe that we do not deserve these things when feelings of guilt and shame prevent us from loving and forgiving ourselves. This can lead us to feel stuck in the past, making it hard to move forward. However, I believe that we are all capable of growing and achieving internal peace, hence why it is my honour and privilege to help you find yours.
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I am currently studying my Master of Arts in Counselling Psychology at Yorkville University. Upon completion, I intend to become designated as a Registered Clinical Counsellor with the BCACC, with whom I currently hold a student membership. Prior to studying my Masters, I completed my Bachelor of Arts in Psychology at Simon Fraser University. I chose this path because I loved learning about people. During this time, I also volunteered for several non-profit organizations where I worked with diverse people in socially and therapeutically supportive ways. These experiences evolved my love for learning about people into a love for listening to their stories. However, my previous volunteer work as a crisis line call-taker truly confirmed my passion for playing an active role in supporting people therapeutically. It now brings me joy to be able to work with you as a counselling intern to process your pain and help you achieve your goals.
My approach to therapy is primarily humanistic and integrative. Typically, I utilize a person-centred framework while incorporating elements of Gestalt, Existential, and Solution-Focused therapies. However, I also integrate elements of Cognitive Behavioural Therapy where relevant. My integrative style is likewise collaborative, strengths-based, and unconditionally regarding of your perspective and experiences. Moreover, it allows me to tailor a unique therapeutic experience to you and your reasons for seeking counselling. This allows me to be flexible with how I continuously uphold your best interests.
Here are just some of the areas I can help you with:
- Anxiety
- Depression
- Boundaries
- LGBTQ+
- Self-Esteem
- Communication
- Life Transitions
- Stress
- Family and Relationship Conflict
- Burnout
- Suicide
- Grief
- Identity
- Confidence
- Guilt and Shame
- Codependency
- Women’s Issues

DEMOGRAPHIC: Adults, Youth & Children
SPECIALTIES: ADHD, Trauma, Anxiety, Depression, Self-Discovery, Art Exploration, Dreamwork, Play Therapy, Youth Advocacy, Social Justice
Melissa Ko
Intern Counsellor
Languages: English
I am a warm, empathic, and curious individual who is passionate about helping people in their self-discovery. I aspire to compassionately accompany people in their healing and growth. Many of us may feel trapped under the overwhelming burdens of our past and future or stuck within our seemingly endless responsibilities and expectations. I wholeheartedly intend to hold a nonjudgmental, neurodivergent-affirming, trauma-informed, and culturally sensitive space to fully listen to your story and help you navigate these challenges as you find a sense of clarity, balance, and wholeness in your life. My goal is to help you embrace your authentic self though gaining a deeper self-understanding.
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I believe that a strong therapeutic relationship built on safety and trust is fundamental for healing and learning healthy boundaries. My approach to counselling is creative, warm, holistic, and explorative. I primarily work from a Jungian psychodynamic and Gestalt humanistic perspective. Depending on your needs, sessions could include exploring imagination, art, play, metaphors, and dreams in session. I also integrate evidence-based approaches into my practice. I consider it an absolute honour to witness your journey.
I am a cis-female second-generation settler with roots in Hong Kong. I fully embrace my identity as an ADHDer, diagnosed in my early 20s. I’m passionate about destigmatizing, normalizing, and celebrating neurodiversity as well as helping people heal from their childhood wounds. I aim to hold space for all human experiences as I believe every perspective holds some wisdom.
Currently, I am completing my Master of Counselling Psychology at Adler University in hopes to become a Canadian Certified Counsellor (CCC) with the CCPA as well as a Registered Clinical Counsellor (RCC) with the BCACC. I also aim to be registered with the First Nations Health Authority. Previously, I completed my Bachelor of Kinesiology with the University of British Columbia.
Since my teenage years, I have consistently supported children, youth, and families with various identities across different helping capacities, including social services, education, recreation, and healthcare. Many of my current and former clients in the past five years have lived experiences with trauma and other mental health challenges or identify as ADHD or autistic. I am an ally with the Indigenous community, having the immense privilege of working closely with Indigenous school staff to pioneer an Indigenous-focused mentoring program in Vancouver’s Downtown Eastside and surrounding area. I am committed to reconciliation through counselling to heal the intergenerational wounds imposed by colonization.
My areas of specialization include:
⦁ ADHD
⦁ Anxiety
⦁ Depression
⦁ Trauma (Complex, Developmental, Intergenerational, Cultural)
⦁ Neurodivergent care
⦁ Imagination & Creativity
⦁ Art exploration
⦁ Dreamwork
⦁ Play & Sandtray Modalities
⦁ Social Justice & Advocacy
⦁ EMDR (in training)
⦁ Autism
⦁ Stress
⦁ Identity formation
⦁ Relationship Issues
⦁ Life Transitions
⦁ Self-exploration
⦁ Boundary setting
⦁ Young Adults
⦁ Youth, Teens, Children

DEMOGRAPHIC: Adults, Children, Teens (16+), Families, Couples, Groups
SPECIALTIES: Anxiety, Depression, Eating Disorders, Body Image, Self-Esteem, Boundaries, Communication-Building, Interpersonal Conflict, Boundaries, Burnout, Women’s Issues
Wendy Huang
Intern Counsellor
Languages: English
The journey to overcome life’s challenges can often feel like an uphill battle. it would be my privilege to support you through your battle. If you are looking to heal, change, or grow, I can offer you a safe space to forge your path forward. I aim to listen with compassion and non-judgment, and to collaborate with you to find solutions that best work for you. I hope to help you discover your inner strength, and empower you to thrive in your life.
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I am a Master of Counselling Psychology graduate student from Yorkville University. Prior to pursuing my master’s, I completed my Bachelor of Psychology degree at Simon Fraser University, where I worked in a research lab focusing on memory and learning, as well as with Options BC as a crisis line volunteer. my passion for helping others grew with each experience in this field, and I have seen how powerful and transformative therapeutic conversations can be. Aside from schooling, I have over 10 years of experience in hospitality and more than 5 years in the fitness and health industry. My personal experience with body image and disordered eating, as well as my certification in exercise and nutrition, have given me insight into how to navigate difficulties with self-image.
I believe in an integrative approach to counselling, which incorporates exploring mental narratives, bodily awareness, and self-care strategies in the process of healing. I implement a person-centred approach to empower the client, build inner resources, and use collaboration to cultivate a counselling experience uniquely suited to your needs. I am eager to help and support you in your mental health journey.
Some areas I can help you with include but are not limited to:
- Anxiety
- Depression
- Eating Disorders
- Body Image
- Self-Esteem
- Boundaries
- Communication-Building
- Interpersonal Conflict
- Boundaries
- Burnout
- Women’s Issues

DEMOGRAPHIC: Adults, Adolescents, Children, Older Adults, Couples, LGBTQIA+
SPECIALTIES: Anxiety, Depression, Stress, Burnout, Emotion Regulation, Body Image, Self-Esteem, Relationship Issues, Trauma, Grief and Loss
Haylie Palichuk
Intern Counsellor
Languages: English
I believe that each person already has the inner resources to grow and make positive changes. But sometimes, we need some extra support accessing our resources. As a counsellor, I aim to foster a supportive, healing environment to help you connect with yourself, get in touch with your inner wisdom, and create meaningful changes in your life.
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My work is largely informed by Satir Transformational Systemic Therapy, and I ground my practice in anti-oppressive values. This means that in our work together, I may offer an invitation to work with experiential activities, metaphors, imagery, and parts work to facilitate the therapeutic process. I may also invite you to consider the systems at play, whether that be the system within yourself, the system of your relationships, or the systems in broader society. I take a collaborative approach to therapy, so throughout the process, I will always emphasize choice, empowerment, and safety.
I am currently completing my Master of Counselling Psychology at Adler University to become a Registered Clinical Counsellor (RCC) with the British Columbia Association of Clinical Counsellors (BCACC). Prior to my graduate studies, I completed a Bachelor of Arts in Psychology at the University of British Columbia. I have worked in the helping profession in many capacities, including coaching, supporting older adults, and answering crisis calls from people in the community. Currently, I work as a support worker for neurodivergent adults.
Some of the areas I can support you with include:
- Anxiety
- Depression
- Stress
- Burnout
- Emotion Regulation
- Body Image
- Self-Esteem
- Relationship Issues
- Trauma
- Grief and Loss
If you think we may be a good match, please reach out to Crossroads Collective. I look forward to meeting you and supporting you on your journey.