CROSSROADS COLLECTIVE
our clinic
LOCATED IN THE Landmark District IN KELOWNA
Crossroads Collective is now located in the beautiful Landmark District of Kelowna, British Columbia, at Suite 300 – 1708 Dolphin Avenue, Landmark 2. We proudly serve residents from across Kelowna, including Rutland, Glenmore, West Kelowna, and surrounding areas. Free 3-hour parking is available in the main lot around the building or on the first level of the Landmark 2 parkade.
During business hours (before 6 PM), enter the building through the main entrance, take the elevator to the 3rd floor, and you’ll find us directly in front of the elevators. If arriving after 6 PM, your counsellor will meet you at the main entrance and escort you to the office.
If you need assistance locating us, don’t hesitate to call! We provide both in-person sessions and online, virtual sessions with practitioners from both Kelowna and Langley office.
Assistant Clinical Directors
The Assistant Clinical Director ensures every counsellor thrives, offering unwavering support for the Crossroads Collective team.
Geri-Lynn Rempel
Assistant Clinical Director
Geri-Lynn is an Assistant Clinical Director. She supports her fellow counsellors and other front-line staff in their work. She helps create policies and procedures, works with her fellow counsellors to get onboarded with the organization and signs them up with various Third-Party Funders and Employee and Family Assistance Therapy Program providers. She is always an email away if they need help with any client questions or issues. We strive to ensure everything we do is in line with best practices, as we are working to offer the best support possible to clients.
When not working, she enjoys reading, hiking, professional development and cooking.
Stacey Zimmerman
Assistant Clinical Director
As an Assistant Clinical Director (ACD) at Crossroads Collective one part of my role is to support our Clinical Director with the day-to-day operations of the clinic. This often includes answering emails, having one-one conversations, assessing situations while offering insight and perspective to possible solutions and being present and approachable in the clinic. My office door is always open, when I am not in client sessions, to answer questions and offer support to associates and admin staff in whatever ways they may need. A unique function of my role is to care for our counsellors and ensure that they have what they need to be able to offer the best therapeutic care to their clients. It is truly an honour to be able to function in this role and to support the Clinical Director with all that is needed. I continue to always learn and grow and desire to always remain teachable while becoming an effective counsellor and Assistant Clinical Director.
Meet our Admin Staff
Leanne
Leanne is Crossroads Collective’s Office Manager. She graduated from the University of the Fraser Valley with a diploma in business and has dedicated several years towards conducting and overseeing the efficient running of medical offices. Away from the office she is an outdoor explorer and enjoys spending time with family and friends. Her exceptional organizational skills and client focused approach are some of the many reasons why we have her on our team.
Monica H
I was born and raised in Victoria and I am at the end of a long line of many kids. My working career started at sixteen at McDonalds and then progressed into banking followed by seventeen years at a private medical office.
In 2006 when I turned 48 I decided to get my masters in leadership from TWU and also have a business management certificate from TWU. I also became a Payroll Compliance Practitioner. I have lived in Langley for the past 30 years. I have one son turning 43 and an 18 year old grand-daughter.
I spend most of my down time doing crafts for charity and reading, listening to music.
Zaina
Zaina is one of our dedicated front desk receptionists at Crossroads Collective. Her responsibilities include efficient client scheduling, managing correspondence, and ensuring the overall smooth operation of the clinic. Currently enrolled at KPU, she is actively pursuing a Marketing degree, fuelled by her ambition to contribute to the marketing efforts at Crossroads Collective one day. Outside of the office, Zaina finds joy in exploring new destinations, hiking, and cherishing moments with friends and family. With her friendly demeanour, Zaina is always ready and willing to assist you with anything you need.
Kaitlyn
Kaitlyn is one of our devoted front desk staff, helping with scheduling and supporting the smooth operation of our clinic. Kaitlyn takes a client-centered approach, with a focus on organization. She recently graduated from the University of the Fraser Valley, with a Bachelor of Arts degree in Psychology. Currently, Kaitlyn is working towards gaining work experience in the field as she hopes to become a counsellor in the future. In her free time, she enjoys curling up with a good book, spending time outdoors, and cherishing moments with family and friends.
