Respite Services 


Crossroads Collective supports parents by offering respite services with our trained behavioural technicians. This provides the opportunity for the caregiver to offer support and direction to parents and children while caring for them in the home and out in the community. 

We offer hourly respite services, half days and 24 hour overnight and weekends.

We are here to support you along your journey.

We are now accepting virtual appointments as well as in-person appointments. 

Click below and schedule your first visit today and let’s discuss our respite services!

Meet your counsellors

Lisa Moore - Respite Counsellor

DEMOGRAPHIC: Children, Youth, Adults and Family Therapy 

SPECIALTIES: Play Therapy, Special Needs Advocacy and Diagnosis, Anxiety, Depression, Career Counselling, Addictions, LGTBQ, Aboriginal Issues

Lisa Moore, ma
Lead Counsellor

Sometimes in life people go through painful experiences and unexpected events.  It is my goal to help people heal and grow through periods of transitions in their lives.  Many of us experience loss, grief, unhappiness or a sense of loss when we transition from one role to another in our daily lives.  Some of us lose people we love, dreams we can no longer achieve, changes in careers, the diagnosis of a child with special needs, a loved one entering Long Term Care, or who is ailing in health, Divorce from a spouse, the beginning of a new marriage, perhaps with a blended family.  It is my honour to help counsel you during these difficult transitions and help you heal from these difficult experiences.


I am a Registered Clinical Counsellor (RCC) through the BC Association of Clinical Counsellors (BCCAC).  I am also licensed through the Canadian  Counselling Psychotherapy Association (CCPA) and hold a CCC license.

I completed my Masters of Counselling Psychology at Trinity Western University and began working in my own private practice in 2016.  Before going back to school to pursue my masters I worked as a Senior Executive in Sales and Marketing.  I believe that my unique education has allowed me to help people grow and develop and create change for themselves.

I work with clients who are often stuck and want to transition themselves, whether it be a change of career, how to make difficult decisions whether it be to leave or a job or a relationship.  How to deal with the loss of a divorce.  Helping people work through blended families and or helping someone to create a new life for themselves after a separation or divorce.  I also work with individuals who want to manage their time better, take on more challenges or who feel stuck in a current situation.  I often work with those individuals who suffer from anxiety or depression and need help dealing with every day life and stressful circumstances.

About 10 years ago I became involved in helping a family with special needs children and it was through that journey that I came to the work I am most passionate about; helping parents of special needs families.  I also meet with children and work with them using play therapy.  It is during those sessions that I assess children for ADHD, Oppositional Defiance Disorder, Autism or and/or other types of learning disabilities.  I then work with parent(s) to help them have their child formally assessed and diagnosed by a registered psychologist.  Once the family receives the diagnosis I work with parents to help them get resources such as Applied Behavioural Analysis, and Behavioural Intervention, OT/PT therapy, additional counselling for the child and various other required therapies.  I work with the family to help them get funding for these therapies through charitable organizations and through the application to CRA to receive the Child Disability Benefits.  I also go into the schools with the parents to work with their school based team to develop robust IEPS’ for their child which will follow them until graduation.

The following list below are my areas of specialization and those I am passionate about:

  • Personal Development
  • Assertiveness / Boundaries
  • Depression, Anxiety & Panic Disorders
  • Phobias
  • Past or Recent Trauma or Abuse
  • Relationship and Couples Counselling
  • Addictions
  • Divorce, Separation and Blended Families
  • Eating Disorders and Addictions
  • Life Transitions
  • Gender Dysphoria, LGBTQ Transitions & Other Issues
  • Communication Building
  • Grief Counselling
  • Career Planning


  • Child Play Therapy
  • Self Esteem and Confidence Coaching
  • Anxiety and Depression
  • Career Exploration with Youth
  • Dealing with Seperation and Divorce from the child and parents perspective
  • Helping parents and children with strategies to deal with ADHD and ADD
  • Assessments for Autism, ADHD, Oppositional Defiance Disorder


  • Access to Assessments and Diagnosis
  • Psycho-Educational, Autism, ADHD Testing
  • Referral to local Psychologists for Assessments and Testing
  • Referral to local Behavioural Consultants and Creating a Behavioural Intervention Team
  • Mediation with School Districts and IEP Planning
  • Access to 3rd party Funding and Ministry of Children and Family Case Workers
  • Completing government and agency paperwork to obtain funding, therapy and resources
  • Family Planning at transitional ages: birth, school age and adult
    Nadine Viker - Respite Technician

    DEMOGRAPHIC: Children, Youth, Adults & Parents

    SPECIALTIES: Child Play Therapy, Assessments for various Diagnoses, ADHD, Autism, ODD

    Nadine Viker
    Behavioural Technician

    As parents we sometimes feel at a loss as to how to help our child, particularly when they are experiencing difficulties in more than one area of their lives: at school, with friends, regulating emotions, academically, socially or behaviourally.  My personal experience and my love for children has helped me to realize that many parents need support and I have a passion for helping children and parents navigate these challenges.


    I am a mother of two children, and through my travels working with children in the school based system, I came to realize that I had a special gift for helping parents and children find solutions to difficult issues. Having resolved these issues, both parents and children experienced better quality of life.

    I have worked with children for the past five years in the school system as an Education Assistant.  This passion for helping children grow and excel propelled my quest for learning.  I began to learn and practice counselling through child play therapy.  I also have experience doing assessments with children to help get parents diagnoses for their child, and then put a plan in place to help parents access resources and funding within the community and the school district.

    My hope is to make a difference in the lives of these families and I would very much like to meet with your family and help make a difference in your lives.

    Shannon Lawrence - Behavioural Technician
    DEMOGRAPHIC: Children, Youth, Young Adults and Parents.

    SPECIALTIES: Behavioral Intervention, Behavioral Consultation, programming, Child play therapy, Autism, Anxiety, ADHD, ODD, Assessments, Positive Behavioral support plans, social skills, social groups, IEP’s, job placement supervision, parent teaching.

    Shannon Lawrence
    Behavioural Programmer and Technician

    “Why fit in when you were born to stand out?”Dr. Seuss

    Sometimes when you are given the results or diagnosis of your child, you may feel helpless, and you may not know what to do or even where to start. It can be overwhelming, and you feel like you’re in a downward spiral. Where to go, who to talk to, what to do? Let it be known; there is light at the tunnel with the right guidance and knowledge. This is where I bring my expertise and experiences.

    As a Behavioral Programmer and Technician, I see myself as a facilitator of learning. It is my responsibility to create and maintain an environment where the children and families feel valued, motivated, supported and encouraged to learn and progress continuously. I believe that children with Autism and/or any other diagnosis have the right to an effective and individual treatment to meet their own needs, as well as their families. I provide programming that addresses all areas of the child’s development, behavioural problems, school issues and social skills.


    I have been working with children since the early 2000s as an ECE provider. After my experience within daycares, I wanted to expand my skills. I was very intrigued by the minds of children on the spectrum, so I took a diploma program at Douglas College. This is where my journey started into the world of Autism and other neurological disorders. Since then, I have worked in the Surrey School District as an Applied Behaviour Analysis (ABA) / Support Worker (SW) and an Education Assistant. I have been a Behavioral Programmer and Technician for children over six since 2012. Within that time, I have had experience working with a wide range of children with various diagnoses. Whether it is Autism, Asperger’s, Anxiety Disorder, ADHD and ODD, I have worked with many different multidisciplinary teams supporting individuals with challenging behaviours. I have taken various workshops, and I am always learning new skills to improve and assist the families that I am working with.

    I have a passion for teaching, playing, learning and bringing out the best in all children. I want to provide all the families that I am working with a meaningful social and learning environment, regardless of prior skill or ability. We can make a difference!

    Cassandra Hildebrand - Behavioural Programmer

    DEMOGRAPHIC: Children, Youth, Young Adults and Parents.

    SPECIALTIES: Autism and Anxiety, Behavioural Intervention, Programming, Respite, Play therapy, Social Skills, Special needs swim instructor 

    Cassandra Hildebrand
    Behavioural Programmer and Technician

    Your child is having difficulties…. Now what? Every child is unique, and it is important to have a good fit when considering a behavioural interventionist. If the right relationship and experience is there your child will blossom.

    I find the best outcome to my intervention is to look for strengths in each individual child and use those to help their areas of need. This allows a child to learn in a way that is not only meaningful to them, but also in the way their brain works best. I will help ease challenging behaviours by using a combination of counselling and ABA to help with anxiety, social/emotional, behavioural and sensory issues.

    I hold a Bachelor of Arts in Psychology with a minor in Counselling from KPU. I am currently completing a Counselling Psychology Masters Degree from Trinity Western University; and hold a student license through the Canadian Counselling Psychotherapy Association (CCPA).

    For the past ten years I have been involved on multiple ABA teams. I have worked with children in a variety of settings including, home-based, swim instructing, and community-based programs. I am employed with Langley School District as both a Special Education Assistant and a Child and Youth Care Worker supporting students from kindergarten to grade 12.

    Through collective collaboration I will support your family with practical techniques that can be implemented into daily life. My goal is to build a strong foundation for the now and future by incorporating play and fun into our sessions. I love finding ways to disguise work as games to create a positive and enriching experience for your child. I can ensure peace of mind knowing your child will enjoy their time with me and look forward to coming back.

    DEMOGRAPHIC: Children and Youth

    SPECIALTIES: Autism, ADHD, Anxiety, Developmental and Cognitive Delays, Special Needs Children, Social Skills, Peer Social Groups

    Brittany Butcher
    Behavioural Technician

    With years of experience working with children of all exceptionalities I have come to learn how much it truly takes to help support and encourage children and youth reach their individual goals and potential . As an Education Assistant I know all to well how much it truly takes a specialized team to address the complicated and difficult challenges that come along with having a child with mental , cognitive and physical differences. As a mother myself I also know first hand how much love and positive reinforcement children of all walks of life benefit from .  Working with children and youth is my passion and I come at it in a lighthearted loving positive and patient mindset .

    Four years ago I decided my heart was elsewhere and decided to take a leap of faith and change careers. It has always been a huge passion for me to help others so I quit my job and enrolled in school and I knew I had found my calling. Since then I graduated and have immersed myself in all aspects of where this career has taken me. I work during the day at a high school in Burnaby where I work with a variety of students with varying degrees and types of needs , on the weekends I offer respite for kids in foster care and after work on the weekdays I do behavioral intervention and host a group that focuses on self esteem and mental health . I have goals to continue to learn and grow so I can be the best support to all Children and Youth I get the opportunity to work with . I hope to be a part of your family’s journey to support , help and walk along side you .