Counselling in Kelowna
Are you looking for counselling in Kelowna, BC and Langley, BC? Crossroads Collective is the place to go. We’re a healthcare center that focuses on treating people as a whole. We’ve expanded to Kelowna, BC where you can find us centrally located at our brand newly renovated office in Rutland.
Services For Counselling in Kelowna
We may be able to offer direct billing for many services including Employee Assistance Plans, ICBC, Autism funding, CKNW Children’s Charity, Variety Club, and other private benefactor grants, as well as Crime Victims Assistance Program (CVAP). Contact us with your insurance coverage to see if direct billing is available for you!
Counselling in Kelowna
Counselling in Kelowna can help you work through a variety of problems and changes in your life. We have a specialized staff of therapists who focus on loss, addiction, career, children with special needs, and more. Visit our Counselling in Kelowna page to discover how we can assist you in overcoming your obstacles.
Life Coaching
Life coaches provide clients with mental tools and methods for leading full, rich lives. Life coaches frequently recommend additional therapies to assist their clients achieve objectives set during consultations.
High Conflict Team & Mediation
The High Conflict Team specializes in assisting separated/divorced families that have or are going through a court case. The strain and emotional drain of separating from one’s spouse are significant, and when a family is also involved in court proceedings, the added stress and pressure may feel overwhelming.
Behavioural Consultation & Parenting Strategies
Parents who are struggling with challenging or obstinate child behavior can benefit from behavioral therapy. We offer strategies that lead to a path to calmer, more consistent managing and correcting of misbehavior. It is a beneficial and much-needed type of counselling in Kelowna.
Child/Youth & Play Therapy
Play therapy is a type of creative counselling in Kelowna that is employed mostly with children. While nurturing their connection with the youngster through play, our therapists at Crossroads Collective gently encourage development in a secure environment.
Speech Therapy
Speech and language pathologists provide strategies and techniques for the child and parents on how to work on speech and language skills at home. We also integrate and communicate with teachers, parents, and other healthcare professionals where needed.
Spiritual Healing
You could be looking for more love and connection, forgiveness, healing, growth, or deeper meaning and purpose in your life. We want to offer you assistance and understanding so that you may enjoy peace of mind and the freedom to live your life fully. Trust your path; we are happy that you have arrived.
Music Centre
Music therapy is a well-researched technique for promoting emotional, mental, physical, and spiritual wellbeing. Participants participate in a variety of musical experiences to assist them to communicate beyond words. Music therapy sessions and groups are available.
Massage Therapy
Relax in your chair, take a deep breath, and schedule your next massage. Relaxation, anxiety reduction, depression treatment, and pain reduction are all benefits associated with massage. Our team of therapists collaborates to develop a strategy that is custom-made for you.
Art Therapy
Neurodivergent and Autistic individuals can find a space to explore, play and be in tune with their authentic selves without the need to fit in or mask. Creatives can engage in an exploration of mediums and art modalities in a safe and supportive space, free of judgement or evaluation.
Group Workshops
We provide a variety of group therapies and workshops, including couples counselling in Kelowna, anger management sessions, and anxiety groups for youngsters and adults with anxiety. To view the complete list of all groups and seminars we offer, go below.
Dietetics & Nutritional Assessment
A healthy diet is of utmost importance to one’s health. Crossroads Collective examines what meals or nutritional imbalances may be causing a client’s particular health concerns. To help our people feel better, we delve into the underlying causes of disease.
Fitness Coaching
Whether you’re aiming to reduce fat or gain muscle, having the appropriate nutrition habits in place is critical for optimizing your success. You’ll learn how to use various exercises and equipment, as well as strength training and cardiovascular exercise.
Sleep Consulting
If your family needs a good night’s rest, Maria can help. She believes that teaching healthy sleep behaviours is one of the most precious gifts a parent can give to a child.
Yoga
Yoga Kelowna fosters a more profound connection within the self, and it extends to all around you as you can only connect to others to the extent that you are connected with yourself. Enhancing the mind-body connection allows you to practice non-reaction, learning how to rest, restore and grow from a place of openness and balance.
Neurotherapy
NeurOptimal® is essentially a brain workout. It trains your brain to be more flexible and resilient. Without pushing it in any specific direction, the NeurOptimal® neurofeedback system interacts with your central nervous system in a way that improves neural plasticity. A mind that is more flexible adapts and responds quicker and more appropriately to changes in your environment.
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Why Choose Us For Counselling in Kelowna?
Crossroad Collective collaborates with a number of specialists with extensive expertise in their fields at Crossroad Collective. We have someone that will be perfect for you, whether it’s for fitness coaching or counselling in Kelowna. One of the most common reasons consumers choose us over other companies is our level of customer service.
After you submit your information, our specialists will learn more about you and your situation to ensure that we can provide the finest services for your needs.
The Services We Offer
When you walk into our clinic at Crossroad Collective, you and your family are our first priority, and our staff treats you as though you are a part of the family. Call us to learn more about:
Counselling in Kelowna • Child/Youth & Play Therapy • Life Coaching • Behavioural Consulting & Parenting Strategies • Sleep Consulting • Couples Counselling • Family Therapy • High Conflict & Mediation • Speech Therapy • Group Workshops • Music Centre • Nutritional Therapy • Fitness Coaching • Massage Therapy
Therapy & Counselling in Kelowna
We understand that to advance, you must feel safe. Your privacy is extremely crucial to us, and we make sure that you are able to attend all of our sessions with total discretion. We assure you that when you come to us for counselling in Kelowna, you will feel safe expressing yourself.
Physical Health & Massage Therapy
As your physical health expert, we realize that you want to get beneficial effects in a safe environment. This is why individual sessions are available to everyone. If you’re searching for massage therapy, we’ll provide a tranquil atmosphere in which to fully appreciate it.
Talia Spear is hands down one of the better family mediators out there these days. She’s clever, thoughtful and upfront. There’s no judgement about where you’ve been or what’s happened when you speak to her. She doesn’t gouge you for money, and you’ll end up talking productively about what could work and your kids instead of arguing. I was surprised that productive discussion was even possible after the years of needing judges to step in. My ex and I have used her a few times now. Each time somehow we’ve agreed on what we were originally disagreeing about. It’s been a fraction of the cost of what other mediators and lawyers charged us and Talia actually got us somewhere. I’ve recommended her to just about everyone who says they’re going to family court and I’ve only heard positive feedback about her. She even gives us links to resources for the agreements we come to. It makes it easy to get started on the right path. I think she made our lives easier, and it feels like we understand each other better than we ever have.
Bradley Drake
15:08 28 Jul 24
My daughter absolutely loved seeing Mansi here. She has such a playful demeanor with littles and was able to get her to open up, as well as give her tools to use in her day to day life.
Amber Wood
02:04 05 Jul 24
We've had great experiences at the Langley office and continue to utilize their services.
Amanda Bradley
16:56 21 Jun 24
Mars 😛
23:00 30 May 24
Nisha Sangwan was wonderful, she's very warm and personable. I highly recommend Nisha for anyone looking for Trauma Therapy.
Jennifer Peter
18:45 03 May 24
Mary T is such a kind empathetic counselor. She worked with our Daughter for a year and it really made a difference. Our daughter enjoyed their visits and always left feeling heard. Thank you Mary.
Dianne mckay
01:40 26 Mar 24
Good experience always. Responsive admin staff. Respectful of privacy. Nice clean comfortable space.
Meagan Taylor
03:18 25 Mar 24
I've been seeing Mary Tuhkala since the beginning of 2024 to help me navigate divorce and co-parenting. I really trust her guidance and appreciate how well she listens and offers tools that specifically assist the challenges I'm facing. Her calm demeanor and reassurance have helped me define my boundaries, identify my strengths and weaknesses, and implement the tools she's teaching me. I would highly recommend seeing Mary if you're looking to improve yourself in a safe and caring environment. I'm so thankful to have the opportunity to invest in my wellbeing with Mary.
Kate Halovich
03:07 23 Feb 24
Warm and Welcoming. Great experience.I was with Shannon Lawrence and she worked hard and helped me in some tough times.
Caleb Wust
04:29 14 Feb 24
I have been attending counseling with Shannon Lawrence for almost a year now, and am so blessed by her warmth and compassion, support and encouragement, every time I see her.As an adult who has come through trauma during my formative years, I hadn’t been to a counselor since I was 13 years old. Shannon’s heart for her clients, the wisdom and practical knowledge she imparts, and the genuine concern and care she shows, permeates beyond the walls of her office.
Nicole Burt
16:36 20 Nov 23
Vienna Sparrow
22:37 19 Nov 23
Got nothing to say but thank you to Shannon Lawrence for helping me overcome my issues. She was so willing to listen and showed compassion every session I had with her. Didn't judge but instead focused in helping me out and gave me steps to get back in shape. One of the best decision I've made is to go to her and seek for help highly recommended and will advise anyone to go and talk to her should anyone needs a hand.
Katrina Lacson - Aperocho
19:29 25 Oct 23
All of my kids go here and always look forward to their next visit with Nadine and especially Oakley
Brian Hawes
23:04 09 Oct 23
Livia Ribeiro
03:26 05 Oct 23
It's hard to fit the impact that Nadine has made in my daughter's and really my whole families life in a Google review. My daughter struggles with ADHD and anxiety and multiple comorbidities that can come along with these diagnoses. Nadine has gone over and above to support her. Wether it be teaching her the skills and tools needed to help her function better in her day to day life. Sitting with her and allowing her to just be who she is. Attending meetings to help advocate for my daughter and the supports she needs. Nadine was detremental in the implementation and execution of her IEP and safety plan within her school. She has helped my daughter through some of her darkest times and celebrated her through some of her best. She has helped me to better understand the way my daughter's brain works and in the process greatly decreased conflict and improved our relationship. My daughter went through many other therapists before we found Nadine. Her ability to connect with my daughter and have her actually listen and put into practice what she's saying, while keeping her feeling safe and accepted is incredible. The fact that she has a therapy dog, Oakley, is just the icing on the cake. All it takes is for my daughter to sit with Oakley and the relief of anxiety from her is palpable. Nadine is truly one of a kind and we are so grateful to have her.
Maxine Miller
04:23 03 Oct 23
My kids have thrived with the guidance from Nadine and her therapy dog, Oakley. Oakley relaxes the kids and puts them at ease. They ask to see him and are very disappointed when he is not there. Nadine has really helped build their confidence and self awareness.
Susan Robertson
22:44 02 Oct 23
J C
23:38 22 Sep 23
D COM
19:16 01 Sep 23
G Strachan
15:57 26 Jun 23
I had the pleasure of knowing Brent Hayter for over a decade when he was teaching at the middle school where I worked as a hockey skating and skills coach. Brent served as the teacher and coordinator of the hockey program and fitness program for the class during this time. I can confidently say that in my 25 years of working in the school district, I have never encountered a more respected teacher than Brent.Brent's ability to teach life lessons through the game of hockey and fitness was truly remarkable. His dedication and passion went far beyond his job description. He genuinely cared about his students and always strived to empower them. Brent's empathy allowed him to connect with students on a deep level, while his honest and straightforward approach ensured that they received the truth and practical advice to achieve their goals or overcome challenging situations.Not only was Brent exceptional with children, but he was also an incredible friend and mentor. Personally, I have learned a great deal from him, benefiting from his wisdom and incredible work ethic. Impressed by his teaching abilities, I hired Brent to run camps for me in Northern BC, and the feedback from participants was outstanding. Everyone absolutely loved him!Brent's transition to counselling at Crossroads Collective is a natural fit for his talents and passion for helping others. I have no doubt that his skills as a therapist are as exemplary as his teaching abilities. If you're seeking guidance and support, I highly recommend Brent Hayter without hesitation. Whether it's individual counselling or group counselling, you can trust him to be genuine, empathetic, and offer the honest truth while providing invaluable advice to navigate your way through any situation.Brent's exceptional character, combined with his wealth of experience, make him an invaluable asset for anyone in need of guidance. Don't hesitate to reach out to him - he is the person you want by your side on your journey to personal growth and self-discovery
Aaron Konecsni
13:27 21 Jun 23
Everything from booking appoints to the councillor’s advice has been most appreciative
Marg Rodrigues
02:50 03 Jun 23
Loved Ritika's Yoga,(Eye) JOINT openingMost recommended
Pinder Dhillon
14:48 06 May 23
Loved Rikita's yoga,(eye) joint opening. Most recommended.
PiNDu DhLlON
14:45 06 May 23
The kids have fun at Music Therapy with Aimee. Music can be used as an effective way to communicate! I like that families have access to a range of therapies at Crossroads Collective.
D Jay
06:14 27 Apr 23
Shannon Lawrence is a fantastic children’s therapist. We’ve benefited from her creative and direct approaches in working with anxiety and PTSD.
Daphne Bell
23:28 26 Apr 23
I came to crossroads because my 4 year old son was struggling with not seeing his dad. Shannon has been able to help my son during this difficult time and even his daycare has made comments about the change in him too. I am so grateful for Shannon and crossroads for being there for my son!
Bianca Di Castri
19:12 26 Apr 23
Nadine has had such a positive impact on our anxious daughter. She has given us practical strategies and ways to help our daughter (and us!) cope with her big worries. Our daughter absolutely loves her sessions with Nadine (and your pups!) Thank you for your kindness, experience, and ability to instil confidence in our daughter!
Chantelle Mochrie
20:55 16 Apr 23
My experience (online) has been nothing short of pleasant and helpful. I truly could not recommend them more.
Madi Ziehr
00:10 29 Mar 23
I have been going through a very hard time and I have never reached out for extra help but today it got to be too much and I searched online for a counselor which led me here. I called in tears and unfortunately I cannot remember if her name was Cindy and Sandy but she calmed me down right away, and set me up for an appointment with Stacey who was a very comforting person. I’m very grateful for their quick action and I’m excited to see where things go.
Emily K
19:32 21 Mar 23
If I could give 5+ stars I would. The office is clean and always very calm. I don't normally have to interact with the office staff but when I do they have been very sweet and helpful! To the important part... I've been seeing Jeanne, since the end of August 2022. I had such an awful experience with therapy when I was a teen, that I was soooo scared to give it another chance. After my first appointment with Jeanne, I knew that this was going to be so good for me in the long run. She's really good at making me feel heard, and help organize my feelings and thoughts. I reaaaaallly am working on just being more self-aware and putting a self-care action plan into place and having Jeanne there every week has definitely helped me with my accountability. I'm really glad that I have her in my corner, because I honestly believe that a lot of my happiness now is due to the work we've been doing in therapy.
Danika Inwood
05:23 22 Jan 23
I had a great time with Michael at crossroads. Not only am I feeling 10 better, but I am feeling empowered with the tools to fight depression and be happy!
Cody Young
23:44 28 Dec 22
We have two children who have been seeing Shannon Lawrence for a year, and find the service to be fantastic. She is truly excellent with our kids, in both play and non-play therapies.
Anima Abscond
22:29 13 Dec 22
We’ve been seeing Shannon Lawrence at Crossroads since May of 2022 for anxiety. Shannon made us feel at ease, provided helpful strategies as well as ongoing support. Highly recommend her.
Lara-Faure Family
19:29 05 Nov 22
Amazing. Super helpful office staff. Was comfortable and welcoming. We were matched up with Lisa and it’s been a wonderful experience so far. My Husband and I are looking forward to continuing our work with Lisa in our sessions. I think that speaks for itself.
Emily Kats
15:15 21 Oct 22
I take my daughter to see Nadine and we are so happy with the help and tools that she has provided our family. My daughter loves the play based therapy and looks forward to each session. All the staff we have worked with have been helpful and kind.
Leisha Kennedy
02:23 05 Oct 22
It makes such a difference having the opportunity to talk about every day situations that seem normal but are actually creating a lot of stress in our daily lives. Shannon has been amazing, listening patiently and asking the right questions to help me understand how to manage my expectations. She’s also given me tools and tips to improve my daily habits and I can finally feel myself again.I am a better person, mom and partner.I highly recommend her services.
Ana Cecilia Alvarez
17:14 22 Sep 22
Both of my young daughters see Shannon Lawrence for play therapy to assist with general anxiety and one for OCD. Both of my girls love going and are always excited to go to their appointments, they are always very disappointed when it is time to leave. Having children struggle with anxiety is very emotional as a parent, Shannon has been very supportive and creative with how she is helping not only my kids, but myself and my spouse combat the challenges and individual needs of my kids. I cannot recommend her enough, she is absolutely amazing!
Elyse
18:46 20 Sep 22
My child received very good services from Mansi Parekh at crossroads collective. She is so friendly and polite and my child learns a lot from her. I wish if we can continue services from Mansi but because of moving I can’t bring my child again there and my child miss that place a lot he always miss the time he spend during session. I Want to says thanks to Mansi Parekh to teach so many things to my child.
Maninder Kaur
22:48 22 Aug 22
Colleen Franklin is the SHIZZNITT!! She has not only helped me navigate the challenging times that I have experienced with the utmost care and knowledge and skillfully articulate way on how she does her job! Colleen you get a 20 outta 10 !! You have not only helped reprogram me for the better but you have been the BEST counsellor this place has to offer! Hands down 100%. I highly recommend Colleen Franklin to anyone who needs a mental tune up and she has a 100 bay garage to take care of that old engine that needs repairs! Make ya feel good as new!!
M Mohammed
23:06 18 Aug 22
Highly recommended to help with toddler issues. Gave many options with an organized summary of talking points.
Alan Yamamoto
01:03 29 Jul 22
Cass is amazing!! She is full of knowledge and such a helpful tool in my journey to healing
Arianne Pelchat
04:01 07 Jul 22
Cassandra is amazing. She’s easy to get along with, but challenges you to work hard at healing without making you uncomfortable. 10/10 would recommend her to anyone
Wilson Gladman
01:37 05 Jul 22
Absolutely AMAZING! With COVID our son has experienced extreme anxiety and Cassandra at Crossroads Collective has helped make such a difference in his and our lives. Our son looks forward to his weekly sessions and the improvement with his anxiety has been amazing. The skills he takes home is something he is really leaning into and even sharing with the family. Our son is very comfortable in the office, and thankfully Cassandra is very welcoming and allows a little couch jumping and some science experiments to keep him engaged.We highly recommend Cassandra and Crossroad Collective!
Tara Grant
00:40 30 Jun 22
The team at crossroads has helped give my son the tools to help express his emotions. Thank you! I highly recommend
Isaiah Collins
02:12 14 Jun 22
My 5 year old daughter started seeing Shannon from Crossroads after she was showing signs of separation anxiety. Shannon really helped her to use her words when she is feeling nervous and different strategies to help in those situations. Thank you so much Shannon, the progress has been wonderful!
Margaret McGee
16:48 12 Jun 22
My son started seeing Shannon for play therapy to help him cope with his big emotions. He loves going and I have seen him working on goals that he has set with her. I feel more confident as a parent knowing that he has someone to talk to about things that he might not be ready to share with me. Everyone at the office has always been super helpful and friendly. I’m so glad that my friend recommended Crossroads Collective.
Mathing Around
01:28 18 May 22
Jocelyn M
20:14 11 May 22
My daughter has had a wonderful experience working with Mansi at Crossroads Collective. She immediately made a connection and felt comfortable. She always looks forward to her sessions and it has helped her immensely to cope with her anxiety.
A. Cumiskey
00:09 07 May 22
My daughter has been seeing Nadine for over a year now and she has been a tremendous help. My daughter has really connected with Nadine and has been making huge strides. She has really helped us with our communication. I am so grateful that we have found her.
Amanda Britten
16:59 23 Apr 22
I have been a patient of Erin McKay for a few years now. She is excellent. I had tingling in my hands due to my back being a mess. She fixed the right up. She is friendly, professional and extremely knowledgeable. I would recommend her to my friends. And I have!
Tyson Konecny
04:38 14 Apr 22
We have been seeing Shannon Lawrence for the past 6 weeks and my Son is doing much better. So many kids are suffering from Anxiety since this pandemic and Shannon has given us some valuable tools to help deal with the increased challenges.
Annette Gibson
16:43 09 Apr 22
I recently had the pleasure to meet with your newest member of crossroads collective. Melissa White. Our group session was an excellent 1st time experience for myself and she connected with everyone. It was magical and life changing. Thanks so much Melissa! We look forward to meeting again!
Denise Shindak
04:37 07 Apr 22
After getting into a car accident four years ago, Erin has the experience, correct pressure to take care of my situations. My wife and son also go see her I’ve recommended friends to go.Great staff, helpful and friendly
jim stephenson
01:51 07 Apr 22
Erin is so good at what she does. She is extremely accommodating to any injury and has helped relive my pain post MVA’s tremendously. Highly recommend her as a massage therapist.
Jill Simpson
20:06 06 Apr 22
The offices are clean and quiet with a relaxed and therapeutic atmosphere. The professional staff are kind and helpful with flexible hours. We took time to choose the right therapist for our child. Shannon is warm and calm, she established a strong connection with our child from the start. We have come to rely on her as a crucial member of our care team. She offers consistent and practical approaches for our child to learn about herself and the world around her. Shannon has been a strong support in our lives as we navigate anxiety, ADHD and an understaffed school district.
Niki Penz
21:59 05 Apr 22
My son is a teen and sees Nadine Viker. She's approachable and engaging with my teen (which can be challenging with this age). He can really relate to her and finds her easy to talk with her. He has appointments with her alone and with me as well. She helps to mediate issues between us as needed and I love that she'll call either of us out if we're the one out of line. She's also saved my sanity with some parenting sessions as well. I would definitely recommend Nadine as a counsellor.
Julie
18:10 30 Mar 22
I don't have much to say about this place. The staff are super sweet and it's a nice waiting area. The rooms are pretty cute and spacy. It's overall really nice.
NV Queen
03:11 17 Jan 22
After a couple years of my son struggling in peer environments, I decided to reach out to Crossroad Collective for some Play Therapy/Anxiety support. We met with Lisa initially, who instantly made us comfortable and took the time to listen to our needs. She paired us up with a fabulous Counsellor, Shannon, that was familiar with the school district dynamic as well. My son felt very comfortable with Shannon and we both noticed some positive changes through out the months of sessions. We have reached a point that sessions are no longer required, to which I give all the credit to Shannon and the clinic. Should we ever need future support, I will not hesitate to come back. The hours are flexible, which works for busy families. The physical space itself is also expanding and beautiful!
KRISTY S
22:22 11 Jan 22
We have been seeing Shannon weekly for behaviour play therapy and my son loves going!! We have already noticed some small improvements it’s been wonderful. Everyone in the clinic is warm and welcoming it’s been a great experience.
Nicole Ziegler
06:48 17 Dec 21
Tyson Robertson
01:30 30 Nov 21
Such a welcoming and calming environment! A very comfortable space to wait while my son had his appointments! We did not feel judged or uncomfortable at all and got very realistic and applicable help here with Shannon! Great clinic, great staff, so grateful.
Sheena T
22:48 27 Nov 21
Mark Stoklosa
02:30 05 Nov 21
M B
00:55 20 Sep 21
Tracy Tillapaugh
23:58 18 Sep 21
Shannon has been amazing with my 11 year old daughter, she’s been dealing with some anxiety and sensory overload for the last few years and she instantly connected with Shannon. She was excited to go and we noticed a change in her attitude right away!
Rebecca Steward
16:32 13 Sep 21
Tj Sandhu has helped me in ways that I cannot explain. In simply 3 sessions, she has already pulled me out of a place that I didn’t think I could get out of. She’s so caring and you feel so comfortable around her. I would recommend her to anyone. I’m so happy I found her as I will be keeping her as my counsellor as long as I can throughout life.
Jasmine Kullar
08:58 02 Aug 21
I researched numerous counselling centres online and ultimately decided to contact Crossroads Collective based off their positive reviews. After calling them, I was impressed with how quickly Shannon Lawrence connected with me for an initial consultation. Shannon was easy to talk to and completely understanding of the situation. My son struggles with anxiety, but was totally at ease around Shannon from the very beginning. Her approachable and enthusiastic nature has exceeded expectations; my son always looks forward to his play therapy sessions!
Monica Leclair
02:33 27 Jul 21
Both of my daughters go to Crossroads Collective and I often recommend their services to others. My youngest is Autistic and sees Shannon for play therapy and behavioural consulting and she has made such a difference in our home life by helping Sophie be able to express her emotions in a more functional manner. Sophie looks forward to her time with her and we love and appreciate all the gains we are seeing at home. I am seriously so thankful for the insight she has given me into our girl during our conversations as well.My oldest is a preteen and sees Nadine for counselling. She has anxiety and Nadine has been teaching her tools to cope with her anxiety and work through it. Recently we had to start going a little less frequently and my daughter was very sad to not be able to see Nadine each week. I would say that itself shows how much she feels Nadine is helping her.Everyone I have had contact with at Crossroads have been professional and warm, my girls love it there and I can’t recommend them enough.
Michelle Young
02:29 07 May 21
I hard a time finding a place for my girls and I was recommended by a friend to here and I have been impressed. My oldest daughter sees Shannon and she has been amazing with her. My daughter is very comfortable and happy to see her. Shannon has been understanding, gentle and listens to what she has to say and works with my daughter in ways to combat her anxiety.
Linda Tran
22:00 08 Apr 21
Shannon Lawrence was the first therapist my daughter really liked! She’s awesome.
Angela Di Pietra
17:26 01 Apr 21
Shannon has been amazing with my son. He was recently diagnosed with ASD and she has been a great help with his needs. I highly recommend Shannon.
Shana de Leeuw
15:41 01 Apr 21
My son has seen a Counsellor at this office and a behaviour therapist—both have been great and accommodating. It’s so amazing to see women running a place that caters to kids when needed.
MaryLou Layton
06:17 01 Apr 21
Jessika Macleod
04:32 01 Apr 21
Great little office to find a counselor
Jayv wood
06:31 09 Mar 21
My son has been seeing Nadine for a few months so far. She is amazing with him, helping him grow and helping him turn into a fine young man. Thank you Nadine.
Thea Cadeau
22:39 24 Jan 21
Shannon is amazing!! My daughter looks forward to her sessions with such excitement every week. I feel so blessed to have stumbled across a Facebook post on the Langley moms group that lead us to her. I have noticed a huge improvement in my daughter’s behaviour and anxiety since working with Shannon and am so happy with her progress. I would recommend her to anyone in a heartbeat.
Nicole Baldin
04:11 14 Jan 21
Honestly, I had called numerous places to inquire about play therapy for my child. And no one was getting back to me. I found Crossroads Collective’s number , and thought maybe I’d give it one last shot. They returned my call immediately. And from the second I heard Shannon’s voice I immediately felt comfortable and knew it was a great fit. There was a good reason no one had called me back from the other businesses. Shannon is friendly, understanding, empathic and great at listening and trying to address our concerns. My child has developed a great relationship with Shannon, in a short period of time, and is comfortable talking to her and is using some of the tools Shannon has suggested for her. I appreciate the time and effort Shannon puts into our appointments and helps provide me with with great material, links, strategies and tools that I can use to assist my child, and our family. I would highly recommend Shannon and her team at Crossroads! We are so thankful for their services.
francesca castro
04:24 13 Jan 21
AMAZING! I had been having so much trouble finding a team that could help me an my children, for anxiety, behaviours and just general wellness. Super understanding about my financial situation too. After several years of trying to find consistant help for my son, I now finally have that. Nadiene has been spectacular with him! And Lisa was a force to help me get the support I needed, making a case with my EAP progamme to get more sessions as they were being unethical.And what can I say about Kelsy, Nadine's therapy dog? Just wow! What a natural. not only putting my children at ease in an unfamilar surrounding but I could tell she also knew that I was down.What an amazing team at Crossroads. I can't thank them enough!
Christina Mills
20:30 09 Jan 21
Wonderful management and effective counsellors. We've worked with Crossroads for a year and have nothing but good things to say. Looking forward to a continued relationship.
Ofir Vaisman RCC, MCP, EFT
23:17 03 Dec 20
Marianne has been a pleasure to work with. She brings a warm and welcoming demeanour mixed with her sense of humour to every session. I can't recommend her counselling services enough for any number of issues you may have.
Izaak Mclachlen
03:07 21 Oct 20
Shannon Lawrence is very professional. She has been working with my daughter for the last 6 months. Shannon has developed programs that are very well presented and thought out. Her ability to connect with our daugher is amazing. I would highly recommend her for anyone who has a child dealing with ADHD, Anxiety and autism.
Monica Gibson
13:18 29 Sep 20
Crossroads collective has really helped us immensely! Our daughter has been seeing Shannon for anxiety/fear issues. We have seen so many improvements in such a short time!Well thought out care plan and it is so easy to communicate to Shannon whenever we need to! Text..email....she makes herself available!!We have been so pleased and would recommend Shannon Lawrence/ Crossroads Collective to anyone!
Marie L
00:01 28 Sep 20
Lina Barrera
01:14 24 Sep 20
Nadine Viker is absolutely fabulous Behavioral Interventionist. She has done wonders with my 16 year old high functioning ASD child. Her therapy dog Kelsey is the highlight of my child’s time with Nadine.
Cheryl Santer
15:44 07 Aug 20
Nadine has been working with my 10 year old for about a year. She has been doing wonders for our child and our family, helping us implement schedules and appropriate natural consequences. She has taken so much of the drama out of our lives by making things clear and concise for our child with ADHD. Thank you Nadine!!
Stephanie Parker
15:30 07 Aug 20
LOVE Crossroads Collective! I have been lucky enough to connect with Marianne for massage.. she is Amazing! The whole team is just super friendly and warm. I highly recommend them.
Liza Best
03:23 03 Mar 20
I would highly recommend Crossroads Collective. All the staff are very knowledgeable and friendly. My daughter sees Shannon L. And really connects with her.
Nicole Chadwick
00:51 29 Feb 20
Contact Us
We have locations in British Columbia’s Lower Mainland, including our main offices in Kelowna & Langley. We also provide online therapy and counselling in Kelowna at our facility in the lower mainland of British Columbia. We also have our second office located in Kelowna, BC that offers virtual and in-person Counselling in Kelowna, BC. We have multiple offices in all of BC, including but not limited to Victoria, West Vancouver, Langley, Kelowna and Castlegar.
