About Us

Where Health Meets Wellness

The health of our clients is our first priority. At Crossroads Collective in Kelowna, you’ll find the best care through multiple therapeutic services. The aim is to heal your body and help you and your family achieve mental health wellness all at one location. We’re the Kelowna counselling centre you can trust.

Crossroads is built on four pillars: physical, mental, emotional, and spiritual health. Our logo represents these four pillars and the essence of our business is to meet at the Crossroads of all four pillars of our health. This intersection represents our holistic approach and lays the foundation for the various modalities we encourage and use in helping our clients to achieve optimal health.

We are proud to offer the following services at our Kelowna Counselling Clinic:

Meet the creators of Crossroads

Our Kelowna Counselling services are available because we have the best counsellors in the city. Visit our service pages to learn more about our Crossroads Collective team.

Marianne Cottingham, MA, BHSc

Owner, Clinical Director
Clinical Counsellor & Registered Massage Therapist


Marianne from Crossroads Collective in Langley BC - Counselling Services.

Marianne works with people who desire to get themselves “unstuck” from their current situations and better themselves. Her expertise extends to working with court-involved clients and families to ensure the best outcomes in these situations. She approaches clients with various psychoeducation interventions and different ideas, perspectives, and modalities. She then challenges them to think critically about how these may fit in and assist them in reaching their goals.

During her research on high conflict separation and divorce, Marianne was most surprised that parents often do not believe the professionals or the research when we explain how their actions and behaviours are damaging their children. Her efforts to inform her clients helps them create new modes of living and helps them to adapt.

As Crossroads clinical director, Marianne is a lifelong learner and continues to add to her skills set. Yet, she is also aware that therapists can’t know everything. However, she attends multiple conferences and continuing education opportunities in-person and online every year, primarily focused on court-involved work.

Read our July Newsletter where Marianne is interviewed about her role and why she is so committed to helping families through her dedicated Team of counsellors on the High Conflict Team.

Lisa Moore, MA, RCC, CCC

Owner, Director of Business Management
Clinical Counsellor (RCC)
Lisa Moore from Crossroads Collective in Langley BC - Counselling Services.

Lisa Moore has her Master’s degree in Counselling Psychology and has her RCC (Registered Clinical Counselling) and CCC (Canadian Clinical Counselling) certification. Additionally, Lisa has experience working as a Senior Executive in Sales and Marketing, which allows her to combine her knowledge of human development with her business acumen to serve her clients in our local community.

Lisa specializes and supervises in Child and Youth Therapy Program and is certified in Play Therapy program at the Collective and provides counselling to a variety of age groups ranging from kids, youth and adults. Her passion to help children stems from her personal narrative and journey raising her neurodiverse kids. Lisa derives great joy to support neurodiverse families and advocate for their needs and rights. Holding this noble vision at heart, Lisa partnered up to open her very own multi-disciplinary clinic and ensured the place offered all kind of services for the betterment of health and wellness for one and all.

Read our September Newsletter where Lisa is interviewed by one of our Intern Counsellors about the vision for Crossroads Collective. Enjoy!

Meet our Admin Staff


Office Manager
Marianne from Crossroads Collective in Langley BC - Counselling Services.

Leanne is Crossroads Collective’s Office Manager. She graduated from the University of the Fraser Valley with a diploma in business and has dedicated several years towards conducting and overseeing the efficient running of medical offices. Away from the office she is an outdoor explorer and enjoys spending time with family and friends. Her exceptional organizational skills and client focused approach are some of the many reasons why we have her on our team.


Clinical Care Manager

Counselling in Langley & counselling services

Mya works as our Clinical Care Manager at Crossroads Collective. She helps with scheduling and correspondence with clients and the general upkeep of the clinic.  Having many years of experience in administrative work, she is an excellent resource for clients’ inquiries and needs. Outside of the clinic, she can be found exploring our city’s great eats and spending time with her closest friends and family


Web Designer
Marianne from Crossroads Collective in Langley BC - Counselling Services.

Kimberly works on our website and occasionally on the front desk.  She has her diploma in Graphic Design and Architecture and also owns her own small business in the pet industry. During the week, you’ll find her in the backcountry off-roading, setting up a campfire near the river, hiking in BC’s beautiful mountains and chasing waterfalls all with her dog.


Front Desk Receptionist
Marianne from Crossroads Collective in Langley BC - Counselling Services.

Noah works as one of our front desk staff helping with scheduling and correspondence with clients and general upkeep of the clinic. He recently graduated from Kwantlen Polytechnic University with a Bachelor of Arts in Psychology and Counselling. After pursuing further education, he aims to be a counsellor at our clinic. Loving to chat, Noah will happily help you with whatever you need. Outside the clinic, Noah is often skiing, bouldering, or out with his buddies.


Front Desk Receptionist
Counselling in Langley & counselling services

Simran recently graduated from Douglas College with a degree in Child and Youth Care and is also currently working as a Youth Worker with the Surrey school district. When she’s not working, she enjoys spending time with her family and friends, especially her dog Rosie! Going out a exploring new places and the sunshine are two of Simran’s favorite things!