COUNSELLING
Clinical Counsellors

DEMOGRAPHIC: Children, Youth, Adults and Family Therapy
SPECIALTIES: Play Therapy, Special Needs Advocacy and Diagnosis, Anxiety, Depression, Career Counselling, Addictions, LGBTQIA+, Aboriginal Issues, Grief
Lisa Moore, ma
MA Counselling Psychology, RCC, CCC
Clinical Counsellor (RCC) & Certified Play Therapy Supervisor
Languages: English & French
It’s my goal to help people heal and grow through periods of transitions in their lives. Many of us experience loss, grief or unhappiness as we transition from one role to another in our daily lives.
It’s my honour to help counsel you during these difficult transitions and help you heal from any of these experiences:
- Dreams you don’t achieve
- Changes in career
- Diagnosis of a child with special needs
- A loved one entering long term care
- Divorce from a spouse
- Beginning of a new marriage
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I am a Registered Clinical Counsellor (RCC) through BCACC. I am also licensed through CCPA and hold a CCC license. I completed my Masters of Counselling Psychology at Trinity Western University and began working in my own private practice in 2016. Before going back to school to pursue my masters, I worked as a senior executive in sales and marketing. I believe that my unique education has allowed me to help people grow and develop and create change for themselves.
About 10 years ago, I became involved in helping a family with special needs children and it was through that journey that I came to the work I am most passionate about; helping parents of special needs families. Using play therapy, I am able to access children for ADHD, Oppositional Defiance Disorder, Autism and other types of learning disabilities.
The following list below are my areas of specialization:
- Personal development
- Assertiveness / Boundaries
- Depression, anxiety & panic disorders
- Phobias
- Past or recent trauma or abuse
- Relationship and couples counselling
- Addictions
- Divorce, separation and blended families
- Eating disorders and addictions
- Life transitions
- Gender dysphoria, LGBTQ transitions & other issues
- Communication building
- Grief counselling
- Career planning
CHILD AND YOUTH THERAPY
- Child play therapy
- Self esteem and confidence coaching
- Anxiety and depression
- Career exploration with youth
- Dealing with separation and divorce from the child and parents perspective
- Helping parents and children with strategies to deal with ADHD and ADD
- Assessments for Autism, ADHD, Oppositional Defiance Disorder
PARENTS WITH SPECIAL NEEDS ADVOCACY AND MEDIATION:
- Access to assessments and diagnosis
- Psycho-educational, Autism, ADHD testing
- Referral to local psychologists for assessments and testing
- Referral to local behavioural consultants and creating a behavioural intervention team
- Mediation with school districts and IEP planning
- Access to 3rd party funding and Ministry of Children and Family case workers
- Completing government and agency paperwork to obtain funding, therapy and resources
- Family planning at transitional ages: birth, school age and adult

DEMOGRAPHIC: Youth, Adults, Couples, Families, Co-parents, Groups
SPECIALTIES: Conflict Resolution, Parent Education, Blended Families, Divorce/Separation, Anger Management
Marianne Cottingham, ma
Clinical Counsellor (CCC)
Languages: English
My mission is to help you navigate the difficulties and challenges you’re facing. Whether it’s family conflict, separation/divorce, past trauma, substance misuse or life transitions, there’s no better time to work through it.
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I am a licensed Canadian Certified Counsellor (CCC) through the CCPA. I completed a Masters degree in Counselling Psychology from Trinity Western University. I have continued my education since graduating, and I am currently completing a certificate program in Child and Family Forensics.
Through my professional and personal experience, I’ve found that the BC family law system isn’t the best setting to resolve family issues related to children. I’m passionate about helping parents be the best they can be for their children outside of a courtroom.
Services I provide include:
- Individual and couples counselling
- Co-parent counselling
- Divorce coaching
- Group counselling and classes for parents and anger management
I specialize in the areas of family conflict, parenting and high conflict separation and divorce.
To read more about my approach to therapy and the specific services I offer, feel free to explore my personal website at www.congruentcounselling.ca.

DEMOGRAPHIC: Youth, Adults, Couples, Parents, and Families
SPECIALTIES: Anxiety, Depression, Personal development, Grief, Life Transitions, Suicidal Ideation, Anger, Abuse, Addiction, Conflict Resolution, Divorce/Separation, Boundaries, LGBTQ, Family member with Chronic illness
Tejinder Sandhu, MC
Clinical Counsellor (RCC)
Languages: English, Punjabi, Hindi, & Urdu
My aim is to provide a supportive, non-judgemental and safe environment to help support you through life’s difficulties. When life challenges us, it results in emotional and psychological stress in our lives. My mission is to support you in regaining control.
There are times where the challenges we face in our daily lives become too difficult to manage on our own. We may need someone to talk to. I can help navigate those who are looking to add meaning and purpose to their lives, generating motivation, and driving direction. The ability to achieve wellness and stability in our lives, exists somewhere inside each and every single one of us.
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The disconnection we experience from the things that bring us happiness and joy may cause us to feel overwhelmed and paralyzed by stress. My aim is to provide a supportive, non-judgemental, and safe environment to help support you through life’s difficulties that may have you feeling stuck and under pressure. Lifes challenges result in emotional and psychological stress in our lives and my mission is to support you in regaining control.
My work stems from a holistic and integrative approach which includes mindfulness, breath work, and evidence-based modalities such as CBT, ACT, and DBT. I believe it is important to have a well-stocked arsenal of techniques as it enables me to effectively meet my clients needs. I assist my clients in accepting life challenges, discovering their strengths and abilities, and committing to change. My warm, gentle, empathetic, and attentive approach allows my clients to feel validated, empowered, and hopeful. I work from a variety of perspectives and work towards building self-compassion into your daily life.
I am a Registered Clinical Counsellor with the BC Association of Clinical Counsellors (BCACC). I hold a Bachelor’s degree in Psychology and a Masters degree in Counselling. I have several years of experience working with youth on the Autism spectrum as a Behaviour Interventionist.
I have experience working with a broad range of mental health difficulties along with life challenges. I have worked alongside parents and teachers. My main areas of focus are those who present with anxiety, depression, and suicidal ideation. I also work with those who have experienced grief/loss, life transitions (school, work, moving), anger, and conflict resolution. I have experience helping support clients in setting boundaries in place, regaining control in their lives, and practicing self-compassion and mindfulness. My background provides me with an understanding to work with couples and families through a range of issues. Throughout my years of experience, I have also worked with those who identify as LGBTQ.
My warm, gentle, and compassionate nature allows me to build trust/rapport with my clients and allows me to create a safe place to openly share all thoughts and feelings. Ever since I incorporated self-compassion and mindfulness into my own life, I have responded to challenges in my life with kindness and understanding towards myself. By soothing and comforting ourselves when we’re hurting, we offset self-criticism and feelings of failure. I believe mental health is just as important as physical health. My duty is to join you on your path towards creating space for healing, change, and improved sense of well-being.

DEMOGRAPHIC: Adults, Parents, Couples, and teens (16+)
SPECIALTIES: Trauma, Addictions, Anxiety, Boundaries, Burnout, Grief & Loss, Parenting/Foster Parenting struggles, Relationship/Couples
Colleen Franklin, MACP
Clinical Counsellor (RCC)
Languages: English
I believe it is my role to help you harness your natural ability to heal. In a safe and non-judgmental environment, I will support you to deepen your own insights and self-awareness. My goal is to work with you, to help you, to begin to understand and put words to your feelings and experiences. When we can articulate our experiences and emotions it helps us to begin to create a sense of understanding and control in our lives. I will work to educate you on why you may feel or act a certain way. I will help you move through and release feelings such as anger, anxiety, shame, loneliness, self-criticism, and grief. My goal is to help you develop self-compassion and find hope and joy for the future. In session I use a holistic and attachment based approach to counselling that helps you achieve this.
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As a Trauma focused therapist, I help people who have experienced difficulties and challenges at any stage in their life. I use my specialized training in EMDR (Eye Movement Desensitization and Reprocessing), Focusing and Mindfulness to help you process and understand your experiences. Together we will work to empower you to find new ways to harness your natural capacity to heal and move forward in your life.
I am a Registered Clinical Counsellor (RCC) through BCACC. I completed my Master’s of Arts in Counselling Psychology and my Bachelor degree in Child and Youth Care. On my professional journey I have worked with children, youth, families, parents and foster parents. My work has allowed me to see no matter how big a problem feels; it is human nature to want to move forward and restore balance to our lives.

DEMOGRAPHIC: Youth & Adults
SPECIALTIES: Mental Health Recovery, Youth & young adult challenges with School, Post-secondary, Life transition periods
Michael Zibauer, BA, B.Ed, MACP
Clinical Counsellor (RCC, CCC)
Languages: English
My passion revolves around helping my clients find their direction in life. I can help all clients at any stage of their lifecycle deal with the difficult issues they face.
I am experienced working with clients dealing with:
- Depression
- Anxiety
- Anger Management
- Substance Misuse
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In addition, I am particularly proficient in helping youth and young adults navigate their modern-day difficulties. Life transitions, family structure changes, and grief are also areas where clients can find relief through our work together.
I completed my masters through Yorkville University and I am registered both the BCACC and the CCPA. In addition, I am a licensed teacher in both Ontario and BC which makes me all the more sensitive to the needs to youth and young adults. I have been working in private practice since 2018. I also spent years overseas teaching which makes me sensitive to having an inclusive and multicultural practice.
As a self-reflective practitioner, I am constantly working to maximizing the benefits to my clients to ensure they are successfully able to deal with change and life.
Some of my specializations are:
- Assertiveness/boundaries
- Personal development
- Self-harm and harm reduction
- Transitions
- Career planning and coaching
- Relationship issues
- Grief and loss counselling
- Mediation
- Trauma
My approach is versatile and dynamic where I use a variety of approaches including Cognitive Behavioral Therapy, Dialectic Behavior Therapy, Acceptance and Commitment Therapy, and other interventions as the client requires. In addition, I have completed the Level 1 Observed and Experiential Integration (OEI) Therapy workshop so have skills to help clients wot work through complex trauma. Through this eclectic approach, I give my clients the tools counselling can provide which clients can apply to provide solutions in their daily lives.

DEMOGRAPHIC: Youth, Families, Individuals, Couples, Young Moms, New Parents
SPECIALTIES: Anxiety, Relationship Issues, Addictions, Domestic Violence, Depression, Anger, Abuse/Neglect, Conflict Management
Lisa Low, M.Ed
clinical counsellor (RCC)
Languages: English
Life can be challenging and although we are often able to cope with the difficulties that come our way, there are times when we can become overwhelmed with our thoughts and emotions. An issue may arise that feels too difficult to manage on our own. I provide a safe, supportive, non-judgmental space for you to explore whatever issues have brought you to seek support. I will help you move forward with clarity, confidence, and self-acceptance.
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I am a Registered Clinical Counselor (RCC) with the BC Clinical Counselor Association (BCACC). I have a Bachelor’s degree in Child and Youth Care and a Master’s degree in Counseling Psychology. I have worked in child protective services and mental health for over twenty years. Working in social services has provided me with the opportunity to work with resistant clients who are often involved in high conflict and emotionally charged situations.
I address a wide range of problems including:
- Relationship concerns
- Stress & anxiety
- Conflict
- Abuse/neglect
- Unresolved anger
- Low self-esteem
- Family conflict
- Crisis intervention
- Establishing and maintaining boundaries
- Parenting issues
As a Trauma informed therapist, I help people who have experienced difficulties and challenges at any stage in their life. I use my specialized training in EMDR (Eye Movement Desensitization and Reprocessing) to help you process underlying trauma that is impacting your life.
I specialize in the areas of family conflict, parenting and high conflict separation and divorce. There are many issues, concerns, and logistics to work out when a separation or divorce has occurred. We will work together to minimize conflict for your family as you work through this process.
I have received additional training and am qualified to complete Custody and Access Reports. Depending on your needs, I can do a full Section 211 report or either a Views of the Child or Hear the Child Report. I have extensive experience and training in interviewing children and assessing their social/emotional needs. I have been called to court on many occasions to present my observations and findings. I believe that we need to support opportunities for children to share their views and be heard when their best interests are being determined. Everyone deserves to be heard.

DEMOGRAPHIC: Children, Youth and Adults
SPECIALTIES: Mental Health, Suicidal Ideation, Anxiety, Depression, Anger Management, Cross-Cultural Barriers, LGBTQIA+
Ritu Khajuria, MC
Clinical Counsellor (RCC)
Languages: English & Punjabi
Pronouns: She/Her
When we give ourselves an opportunity to be vulnerable and unpack and express our thoughts and feelings; this allows the healing process to begin. My goal is to provide a platform for clients who can find comfort in an environment where they feel safe, heard and connected.
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I am a Registered Clinical Counsellor with the BC Association of Clinical Counsellors (BCACC). I have a Bachelor’s degree in Education and a Master’s degree in Counselling.
I have experience working with children, youth and adults who face challenges in mental health, suicidal ideation, anxiety, depression, cross-cultural barriers and anger management. I am an LGBTQIA+ supporter and have worked closely with children and their families.
My aim for my clients is to gain self-confidence, cope with anxiety and to provide customized skills and strategies.

DEMOGRAPHIC: Individuals, Youth, Parents, Couples, Groups
SPECIALTIES: Life Transitions, Parenting, Divorce/Separation, Anger management/Conflict resolution, Grief/Loss, Depression/Anxiety, Trauma or abuse, Personal Development
AVAILABLE ONLINE ONLY
Darlene Mathews, MA
Clinical Counsellor (RCC), Registered Social Worker & Virtual Counsellor
Languages: English
Mental health is a critical element of a fulfilling life. Yet, for some, it is just a mirage. As we transition through life, we experience unhappiness, anxiousness, depression, grief, and loss, which can have negative effects on our mind, body and soul and even negatively impact those around us. Although reaching out to a counsellor can make a person feel vulnerable it is through that vulnerability that assists us in building self-esteem, confidence and resilience to move forward in our lives.
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In my practice, I emphasize creating a trusting professional relationship using compassion, empathy and understanding your circumstance more clearly. With added support and education, we can alleviate the current intensity of the struggle or difficult situation.
I am a Registered Clinical counsellor and a Registered Social Worker and have been in private practice for over 20 years. I have worked in the health field as counsellor, advocate, coach, and group facilitator assisting people in the areas of:
- Child development and Parenting Struggles
- Suicide ideation and mental health in Children
- Separation and Divorce
- Depression and Anxiety / Mood Disorders
- Grief and Loss counselling
- Past or Recent Trauma
- Communication / Anger Management
- Assertiveness and Boundaries
- Life Transitions
- Personal development
- Relationship and couples counselling
- Eating disorders and addictions
- Gender dysphoria, LGBTQ transitions & other issues
Some tools/training that I use in my sessions
- CBT
- Emotion regulation
- Resilience building
- Sleep Hygiene
I practice and value the client centered model knowing that you have your own answers. At this time in your personal or professional struggle, you may simply require different and unique questioning to come to a clearer understanding of your current situation. The single most important first step is to align with someone you will quickly know, like and trust so that you can be as open and honest as your forge a new path for yourself. I am intuitive, astute and personable and would be honored to join you on your journey to a deeper understanding of your resilience and personal development.

DEMOGRAPHIC: Children, Youth, Young Adults
SPECIALTIES: Play Therapy, Special Needs, Anxiety, Depression, Personal Development, Boundaries
Cassandra Hildebrand, M.A.
Clinical Counsellor (RCC, CCC) & Certified Play Therapist
Languages: English
Life is challenging and at times can feel overwhelming. Thoughts may be swirling around your head resulting in stress, anxiety, and feelings of hopelessness. Together, we will work on strategies that allow you to address the root causes of your difficulties and build meaningful social connections.
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I find the best outcome to my intervention is to focus on your strengths and use those to help your area of need. I will use an integrated approach to best benefit and service you by teaching you tools and resources to interpret your behaviours, identify themes and analyze problems. The therapeutic process is possible because you have the capacity to change how you act and feel. Together I will support your healing and bring balance to your mind.
I want to help you meet your goals as well as see personal growth by arming you with new skills and strategies. My goal is to help you build a strong foundation for the now and future so you can live a balanced and joyful life.
I hold a Bachelor of Arts in Psychology with a minor in Counselling from KPU and have completed my Counselling Psychology Masters Degree from Trinity Western University; and hold a student license through the Canadian Counselling Psychotherapy Association (CCPA).

DEMOGRAPHIC: Children, Youth, Adults, Couples
SPECIALTIES: Depression, Anxiety, Self Esteem, Play Therapy, Behaviour Intervention, Supporting parents with Autism/adhd/odd diagnoses
Desiree D’silva, m.ED
Clinical Counsellor (CCC) & & Certified Play Therapist with a specialization in anxiety
Languages: English
For us to heal from the experiences and struggles we face, we must allow ourselves to process our thoughts and emotions. I work with clients in a gentle and non-judgemental manner. I offer short term and long term goals focused on counselling for children, youth and adults.
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I have spent many years as a behavioral therapist working with children and youth on the autism spectrum. I offer counselling for children with autism as well as support for parents. No matter what your struggle or difficulty is, I will work with you to support you in learning and developing the skills you need to help cope with the challenges you face.

DEMOGRAPHIC: Children, youth, individuals, parents, and couples
SPECIALTIES: Anxiety, depression, parenting, life transitions, fears, relationship issues, emotion regulation, self-esteem and neurodiversity.
Chelsi Callard
Clinical Counsellor (RCC)
Languages: English
I believe in the healing power of the therapeutic alliance and the innate capacity of every human being to heal and grow when provided the right support and opportunity. When we are given a chance to tell our story in the context of an empathic and non-judgmental relationship—healing can begin. Let’s start your journey!
I would be honoured to bear witness to your story and believe that through a strong, empathic, and non-judgmental therapeutic relationship, you will rise. My hope is to provide a safe space where you will feel cared for and heard.
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My belief in the counselling process has been encouraged through my own positive personal experiences with counselling. Many of us experience times in our lives when we are faced with challenges, transitions, fears, loss, or decisions that may feel impossible to face alone. Counselling can help to navigate these difficult experiences, provide resources and tools to help you to heal and grow and be redeemed into happier, healthier more productive versions of yourself. Some of the challenges counselling can help you navigate are:
- parenting struggles
- grief and loss
- relationship issues
- mental health challenges such as anxiety or depression
- big life transitions
- stress
- emotion regulation
I work with youth, individuals, and couples. My approach is holistic, person centered, trauma informed, and strengths based. I also use mindfulness and experiential techniques as well as evidence-based strategies from cognitive behaviour therapy.
I love yoga, beaches, chocolate, and summertime. I am an avid dog lover and believe in the therapeutic capacity of our furry friends. I look forward to meeting you and supporting you on your journey to wellness.

DEMOGRAPHIC: Children, Youth, Adults, Couples, Family Therapy
SPECIALTIES: Anxiety, Depression, Family dynamics, Parenting, Pregnancy, Prenatal, Postpartum, Self Confidence and Self-esteem, Racial Identity, Stress Management, Time Management, Boundaries, Career Planning, Relationships.
Amiebi (Aime) Bamgboye
Clinical Counsellor (CCC)
Languages: English
When we go through several trials, challenges, and situations in life, we need an outlet to express ourselves. In the moment of life’s difficulties, it becomes even more difficult to acknowledge our previous successes or embrace our inner strengths. For me, I have found that talking helps. It is a starting point to achieving inner healing and overall mental wellness.
My goal is to provide encouragement, support, and strength and help people in all walks of life struggling and in need of help. I am ready to meet you where you are with the hopes that together, we can get you to your goal through mutual respect and understanding.
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I have come to learn and believe that humans can attain self-actualization when provided with the right support, tools, and skills. I align with CBT orientation as I believe having the proper mindset helps individuals morph into the best versions of themselves, thus achieving self-actualization. I also use Rogers’s person-centred approach in my work because the client is the expert of their own lived experiences.
I completed my undergraduate degree at Simon Fraser University with a BA in Health Science major and Gerontology Minor and a Master of Arts in Counselling Psychology. With over ten years of experience volunteering and working with children and families, I found myself with a strong passion for counselling.
It will be a huge privilege to work alongside you as we journey together to help you through life circumstances and find healing.
The following are areas I can support you with:
- Anxiety
- Depression
- Family Dynamics
- Parenting
- Pregnancy, Prenatal, and Postpartum
- Self Confidence and Self-Esteem
- Racial Identity
- Stress Management
- Time Management
- Boundaries
- Career Planning
- Relationships

DEMOGRAPHIC: Adults, Youth, Groups
SPECIALTIES: Addiction, Anger Management, Anxiety, Assertive Communication/Boundaries, Critical Incident Stress Management, Depression, Domestic Violence, Self-Esteem, Stress Management, Trauma (including EMDR)
AVAILABLE ONLINE ONLY
Geri-Lynn Remple
Clinical Counsellor (RCC) & Virtual Counsellor
Languages: English
This is your journey. Only you have lived your life and become the person you are today. You know what you need, or maybe you just know you want something different, and I’m here to walk that path with you.
I offer non-judgmental, collaborative, client-centered, strengths-based support to help you process whatever it is you are working through. One of the things I enjoy most about this work is being able to help adults and youth become empowered again– remind them that they are stronger than they think, that many of the resources or answers are already there, waiting to be uncovered.
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Some of the hardships I have assisted people with are:
- Past traumas that they feel “stuck” with.
- Recent traumas and feeling overwhelmed.
- Working through panic attacks and other anxiety disorders
- Improving communication in relationships
- Working out boundaries and creating plans for difficult conversations
I have had the good fortune to be supporting people since 2007, when I began working in Mental Health and Addictions. I always knew that I wanted to be a trauma counsellor (growing up with a first responder for a father was bound to do that to one of us 4 kids), so I knew I needed to continue with my education and experience. In 2010 I obtained my Bachelor of Social Work degree and began working as a Probation Officer. While I enjoyed working with people and facilitating groups, probation was not where I ultimately wanted to be so I pursued my Master of Arts in Counselling Psychology degree from Yorkville University. After completing that practicum in 2013 and facilitating trauma groups, I began work as a trauma counsellor in a local non-profit, assisting women who had experienced childhood sexual abuse, sexual assault and/or domestic violence. More recently I have been working as a generalist counsellor, supporting people with a wide variety of issues/concerns.
My areas of specialization are:
- Addictions
- Anger Management
- Anxiety
- Communication/Boundaries
- Critical Incident Stress
- Depression
- Domestic Violence
- Self-Esteem
- Stress Management
- Trauma
I use the following modalities when working with clients:
- Cognitive-Behavioural Therapy
- Dialectic Behavioural Therapy
- Eye Movement Desensitization and Reprocessing Therapy (EMDR)
- Mindfulness
- Motivational Interviewing
- Narrative Therapy
- Psychoeducation

DEMOGRAPHIC: Children, Youth and Adults
SPECIALTIES: Anxiety, Depression, Divorce/Separation, Life Transitions, Personal Development, Self-Esteem, Trauma
Rubina Garcha
Clinical Counsellor (RCC)
Languages: English & Punjabi
Life is filled with ups and downs and we all go through challenging times where we need some support. Sometimes life can take us by surprise and we can find ourselves struggling. My goal is to help others as they strive to overcome these challenges and improve their overall wellbeing. I value building a trusting relationship with my clients where they feel comfortable and free of judgement. I aim to create a space where all individuals feel safe and heard, and I work collaboratively with my clients to help them reach their goals. I want my clients to leave therapy feeling less overwhelmed, less stressed, and more hopeful and positive about themselves and their future. My therapeutic practice also focuses on building resilience and fostering self-compassion with clients. I hope that throughout our time together, clients can be reminded of their strengths and discover new ones that leave them feeling more empowered and confident.
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I have a Master’s in Counselling Psychology from Yorkville University and am a Registered Clinical Counsellor with the BC Association of Clinical Counsellors. Additionally, I have earned Bachelor degrees in the Arts and in Education, as well as a Master’s in Education. Before counselling, I was a teacher for over 6 years in both elementary and secondary schools. I now work in private practice and as a high school counsellor throughout the school year. I love the fact that I have opportunities to work with children and adults! My various experiences have led me to work with diverse clients who have had many different needs. I have a passion for working with BIPOC clients and identify as a LGBTQ2S+ ally.
My therapeutic approach is an integrative model where I work from an evidence-based, holistic lens. Some of these include CBT, MBSR, and SFT. I work with a range of different areas such as:
- Stress
- Anxiety
- Life transitions
- Depression
- Creating and communicating boundaries
- Divorce/ separation
- Grief
- Personal development

SPECIALTIES: Chronic illness/ pain, anxiety, depression, life transitions, self-esteem, grief and loss
Stacey Zimmermann
Clinical Counsellor (RCC)
Languages: English
My passion for counseling has been consistently stirred by my own life experiences and need for support during, what felt like, impossible obstacles. It was not that long ago that I was the person sitting across from a counselor, using up all the Kleenex, feeling rejected, hurt, angry and hopeless. My feelings of defeat in that counseling room were met every time with compassion, empathy, understanding and the belief that tomorrow always provides the opportunity to begin again. I gained tools and resources and faced tremendous growth and self-reflection. Right now, so many people are tired, worn out and struggling with the day to day, believing that they are stuck and very much alone. My hearts passion is to help you see, that tomorrow always provides a new opportunity.
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I believe that every individual has the potential and the capacity to face hardship with strength and resiliency. My passion is to help clients navigate the ever-changing landscape of their lives to discover their own strengths in the face of adversity and to celebrate the best versions of themselves. Through the therapeutic relationship I desire to create a collaborative, safe, non-judgmental and vulnerable space where clients can come to be seen, heard and known.
Whether through unexpected or planned life transition, challenging circumstances or relationship, the daily battle with chronic illness and/or pain, or simply seeking to become the best version of themselves, my passion is to provide individuals with coping skills, management strategies and resources to gain self-confidence and motivation to move from where they are to where they want to be. I believe that our past influences our present but does not define our future.
I have completed both my Undergraduate degree in Psychology and hold my Graduate degree in Clinical Mental Health Counseling.

DEMOGRAPHIC: Adults, Youth, Couples
SPECIALTIES: Anxiety, Depression, Grief, Self Esteem, Emotional Empowerment, Emotional Regulation, Health & Nutrition, Life Coaching, Couples, Relationships, Stress Management
Charlene Forbes
MA Clinical Counsellor, BA, Certified Integrative Nutrition Health Coach (INHC), Registered Yoga Teacher (RYT)
Languages: English
Hello! My name is Charlene Forbes and I am counsellor, health coach and yoga teacher and I am passionate about mental health and embrace a holistic, biopsychosocial client-centered approach in helping clients. It’s my goal to help, heal and empower clients through the challenges and uncertainties of life within a collaborative, safe, empathetic, culturally responsive, open therapeutic alliance. My tailored approach is premised on making clients feel comfortable, validated, and understood and to help make sense and resolve the anxieties and issues clients face so they can achieve personal goals. Life by its very nature is uncertain and comes with challenges, life transitions, grief, unexpected loss, illness, and change, and I am here to help make sense and help resolve the anxieties and issues that come along with it. I specialize in deconstructing and dismantling sociocultural pressures, childhood and family issues and trauma that can manifest into poor self worth and self esteem, eating disorders, overthinking, depression and anxiety. I am here to help you manage these issues, learn, heal and create long term sustainable strategies so you can live a peaceful and content life.
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I have a Master of Arts in Counselling Psychology degree and a certified Integrative Nutrition Health Coach and experienced yoga and meditation teacher and I embrace a holistic, mindfulness-based approach to mental health and wellness looks at how an individual’s overall life impacts their psychological, physical, spiritual, and emotional well- being. My approach is to help clients navigate their issues and problems within a safe, culturally responsive, collaborative empathetic, nonjudgmental, open space where we can build a therapeutic relationship designed to meet your needs.
I am passionate about mental health, physical health, disease prevention, healing, and emotional empowerment. Life by its very nature is uncertain and comes with challenges, life transitions, grief, unexpected loss, illness, and change, and I am here to help make sense and help resolve the anxieties and issues that come along with it. I specialize in deconstructing and dismantling sociocultural pressures, childhood and family issues and trauma that can manifest into poor self worth and self esteem, eating disorders, overthinking, depression and anxiety. I am here to help you manage these issues, learn, heal and create long term sustainable strategies so you can live a peaceful and content life.
I also specialize in pre-marital, couples and relationship counselling helping clients identify their unmet needs, resolve issues and help create emotional safety, mutual understanding through effective communication promoting long lasting healthy connections.
My specialities include Anxiety, Depression, Grief, Self Esteem, Emotion Regulation, Stress Management, Life Coaching, Mindfulness-Based and Yoga Based Techniques, Health and Wellness, Couples Counselling, Relationship counselling, Separation/Divorce, Trauma, Eating Issues and Life Coaching, and Emotional Empowerment.

DEMOGRAPHIC: Children, Youth, Adults, Couples, Families
SPECIALTIES: Anxiety, Coping Skills, Depression, Divorce, Family conflict, Grief, Life transitions, Racial identity, School issues, Self-esteem, Stress
Gurpreet Nahal
Clinical Counsellor (RCC)
Languages: English, Punjabi
It is my goal to provide you with a nonjudgmental and supportive environment to encourage you through your life’s transitions and challenges. I can help you regain control of your mental health and wellbeing through a holistic and integrative lens, accounting for what makes you who you are and who you may want to be.
Life is full of transitions and changes that can be hard to face alone. It could be anything – school, career, family, friends, love, or even moving to a new place. I can provide you with extra support through such changes, where you are given a safe space to share freely with me as I help you move forward in your life.
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Everyone is made up of unique parts that make them whole, from their life experiences, culture, gender, and even their familial background, which I am respectful of when working with you. I hope to use these parts to help you work on your resiliency and belief in yourself.
Stress can present itself in a multitude of ways, such as physically, mentally, or emotionally, spilling over into multiple areas of your life. I would like to help you learn to manage such stressors appropriately, resulting in you becoming a happier and more fulfilled self.
I am currently working to complete my Master of Arts in Counselling Psychology to register as a Clinical Counsellor. I have previously obtained my Bachelor of Arts in Criminology and have extensive experience working with marginalized populations from diverse backgrounds, including those with undiagnosed mental health challenges, addiction issues, family fragmentation, and identity issues.
I work with children, youth, and adults, as well as all genders. I like to use a variety of techniques, such as mindfulness, person-centered, Alderian, Narrative Therapy, Cognitive Behavioural Therapy, and Solution-Focused Therapy. I aim to provide you with a safe space where you can share without judgment and feel heard and respected for your life experiences and needs. The journey to healing is a collaborative process that I hope to help you navigate successfully.
Some of the areas I can help you with include:
- Anxiety
- Burnout
- Building confidence
- Career planning
- Coping skills
- Depression
- Divorce
- Emotional regulation
- Establishing and maintaining healthy boundaries
- Family conflict
- Grief
- Health and wellness
- Life transitions
- Racial identity
- Relationship issues
- School issues
- Self-esteem
- Stress

DEMOGRAPHIC: Children, Youth, Adults, Couples, Family Therapy
SPECIALTIES: Anxiety, Depression, Family dynamics, Parenting, Self-harm, Self Confidence
Colleen Vantol
Clinical Counsellor (RCC)
Languages: English
I endeavor to support people to grow through their pain, embrace their realities and move with purpose through life’s many chapters.
My goal is to meet you where you are at and foster building resiliency that will guide you forward with each new challenge life presents. Working together we will build self-confidence, compassion and deepen understanding.
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Remember changing your life takes courage, I am here for you and provide a safe and non-judgmental atmosphere to support your growth. Reach out if you are:
- A new parent or having parenting challenges.
- Struggling with your mental health or addiction.
- Facing a career change or feeling unsatisfied with your current career.
- Feeling stuck.
- Unsatisfied in your relationship.
- Scared you are not reaching your full potential.
Since completing my Masters in Counselling Psychology with Yorkville University, the collective at Crossroads has supported me to strengthen my clinical skills through creating opportunities for personal growth and reflection.
I completed my Bachelor of Arts with a Psychology Major from Simon Fraser University in 2001 and between then and now I have acted as a personal counsellor, a group facilitator, a visitation & access supervisor, a family worker and a parent educator which entailed completing parenting assessments. Further to this I foster parented a youngster who had fetal alcohol syndrome and have worked with neurodiverse populations across all faucets of my professional career.
I believe that we all have the capacity for personal excellence and it is my contagious enthusiasm for life that I hope to pass along to you during our session time together. I am empathic, genuine in my interventions and compassionate to all cultural, sexual orientation and socio-economic backgrounds. I will meet you with warmth, trust and respect.
You are not alone, every journey starts with a single step.
At times, we all wonder if our present-day realities are aligned with our intended paths. Was it the right time? The right job? The right relationship? Is this as good as it gets? Am I happy? Am I fulfilled? If you experience anxiety, depression, confusion or simply feel alone, counselling can offer opportunities for a deeper sense of connection to yourself, your relationships, and your life. I am here to walk alongside of you, to listen to your goals, desires and needs. Whether it is sharing long kept secrets, traumas, or personal revelations I am here to connect with you.
The following list below are my areas of specialization:
- Supporting change/transitions.
- Overcoming barriers.
- Building confidence, self-esteem and sense of self.
- Depression & anxiety.
- Managing intense feelings, emotional regulation and anger management.
- Past or recent trauma or abuse.
- Parenting challenges.
- Relationship and couples counselling.
- Infidelity.
- Addictions.
- Divorce, separation and blended families.
- Navigating strained relationships.
- Life transitions.
- Gender dysphoria, LGBTQ transitions & other issues.
- Communication building.
- Grief counselling.
- Career planning.
- Family planning at transitional ages: birth, school age and adult.
- Personal goal attainment.
- Issues with body image, health & ablism.

DEMOGRAPHIC: Children (10 years and up) & Youth and Adults
SPECIALTIES: College and/or Career Planning, Communication, Relationship Building, Neurodiverse Individuals including Children & Youth (as well as supporting Parents), Self-Regulation, Anger Management, Anxiety, Depression, Trauma, Abuse, Phobias, Wellness, Grief and Loss, Addictions, Life transitions, Self-Esteem Building
Loretta Thorgeirson
Clinical Counsellor
Languages: English
I believe we all go through struggles and experiences in life where we may need extra support to rise above. If you feel overwhelmed, perhaps I could be of help or a resource for you to find the steps, opportunities or solutions to overcome the obstacles you face.
I would be deeply honored to work alongside you to help you find your road to healing and recovery. I provide an empathetic and holistic approach to building trust and open communication within our counselling relationship.
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My purpose in life has always been to help others. I am a Registered Clinical Counsellor through BCACC and have a MEd in Counselling. In addition, I have completed my Bachelor of Education, Post Graduate Certificate in Special Education and my BA in Child and Youth Care.
In my practice, I believe in using a Person-Centered and Solution-Focused approach to help guide my clients to discover their abilities, skills and strategies that are useful as they move forward in their healing. Working with my clients has granted me the opportunity to build positive connections using a strength-based approach and mindful strategies to help them regulate their emotions, problem-solve, and increase self-confidence and self-esteem.
Over the past 20 years, I have supported students in the school system in my current and past careers from elementary to high school. My current role as a School Counsellor allows me to support children and youth to ensure they have a valuable, inclusive, educational experience. Some areas of support include helping the student who may be struggling with anxiety, depression, or trauma, or regarding their social-emotional, or behavioural needs. I may support my students in a variety of ways including one-to-one or small group sessions or use an in-class approach. Some therapeutic strategies include Sand Tray Therapy, Mindfulness, Solution-Focused Therapy, and strength-based, person-centred methods. My previous role as an Integration Support Teacher gave me the opportunity to work alongside students, families, school teams and community partners to support children with neurodiverse needs such as autism, FASD, and ADHD.
Some of the areas where I can support you are:
- Anxiety
- Depression
- Trauma
- Abuse
- Anger Management
- Stress management
- Emotional regulation
- Relationships
- Personal development
- School issues
- Career planning
- Burnout
- Phobias
- Communication
- Setting Boundaries
- Self-Esteem
- Grief and loss
We are here to support you along your journey.
We are now accepting both virtual appointments as well as in-person appointments. Click below and schedule your first visit today!