Associate Counsellors

Nadine Viker - Behavioural Technician

DEMOGRAPHIC: Children, Youth, Adults & Parents

SPECIALTIES: Child Play Therapy, Assessments for various Diagnoses, ADHD, Autism, ODD

Nadine Viker
Associate Counsellor, Certified Play Specialist & Behavioural Technician

Languages: English

As parents we sometimes feel at a loss as to how to help our child, particularly when they are experiencing difficulties in more than one area of their lives: at school, with friends, regulating emotions, academically, socially or behaviourally.  My personal experience and my love for children has helped me to realize that many parents need support and I have a passion for helping children and parents navigate these challenges. 


My drive and my passion for helping children took me to Stenberg College where I worked on and completed my certification as an Education Assistant. I took my passion for working with children and started working in the school-based system where I enjoyed 5 plus years.

My time in the school-based system opened my eyes to the increasing behaviors in the classroom, but most of these children had no support as they were diagnosed with ADHD or other behavioural issues. I felt there was a need to understand and help these kids to understand themselves and to navigate the school setting that was so turbulent for them, so I designed a program based on accountability and awareness that has been extremely successful. I felt there was so much more to learn so I broadened my scope and took Expressive Play Therapy and Play Therapies at the Justice Institute Of BC.

I have also attended Sand Play Therapy at Trinity Western University. I have been working as a Behavioral Technician at Crossroads Collective and with my added training can also offer Play Therapy Counselling in addition to my skills as a behavioural specialist.

I am excited to share my training, education and passion for helping children. It is a pleasure for me to work with a child, inclusive and alongside the families, to give a comprehensive and overall panoptic treatment plan

Shannon Lawrence - Behavioural Technician

DEMOGRAPHIC: Children, Youth, Adults & Parents

SPECIALTIES:  Child Play Therapy, Assessments for various Diagnoses, ADHD, Autism, ODD

Shannon Lawrence

Associate Counsellor, Certified Play Therapist & Behavioural Programmer

Languages: English

Are you stuck at a crossroad in your life, and you are not sure which road to take? Let me assist you in teaching you the skills you need to grow yourself and or your children. I can help your child deal with unexpected life struggles and behaviors. Or are you struggling with a recent separation/divorce? I can help! I have experience in Play Therapy, CBT, Grief Therapy, and run Grief Support Groups. I can be utilized as a Behavioural Consultant, Play Therapist, or Grief Therapist. My goal is to help you support your child or support you in your journey right now.


As an empathic listener for my clients, I treat them with kindness and a non-judgemental approach. I believe that all people pose an internal drive towards positive change and growth. Let me assist you in reaching new goals for your child/youth and family. I have had experience working with a wide range of children and families, blended, or separated.

Some of the diagnoses that I have worked with are Anxiety Disorders, ADHD, ODD, OCD, Behavior Issues, Stress, Autism, Grief. I have helped families in all these areas, plus more. I have a passion for teaching, playing, learning, and bringing out the best in all. Let me assist you on your journey or your child’s journey. We are in this together!

Michael Zibauer - Counsellor

DEMOGRAPHIC: Children, Youth, Young Adults, New Moms, Families

SPECIALTIES: Play therapy, Art therapy, Special needs, Anxiety, Fear, Self-esteem, Behaviour
Intervention, School and academic related challenges, supporting parents with
Autism/ADHD/ADD/ODD diagnosis

Mansi Parekh
Associate Counsellor

Languages: English, Hindi & Gujarati

Your story, your pain and your collection of struggles and memories are unique to you. My overall goal in therapy is to build a grounded relationship with my clients and facilitating them to. My approach is interactive, warm, and accepting; helping my client, which includes children, youth, young adult, and families, to find healthy perceptions of themselves and strengthen their relationships so they can know themselves as peaceful, complete, whole, and safe. I follow eclectic approach to therapy as I believe there is no one size fits all approach to therapy. We will spend time understanding exactly what you are experiencing and why so that when you start making changes that improve your life, they will stick.


I prefer in utilizing an integrative approach in which they blend different but complimentary theories to work with their client in the most effective way. This flexible approach enables the counselling experience to be tailored to the individual needs and style of each client. I strive to create a safe and non-judgmental environment where relationship can thrive.

I have earned my Bachelor’s in Developmental Counseling and Master’s in Psychology from India. Also have 6+ years of experience of working with children and young youth both in elementary and secondary schools as a counselor and as academia support teacher. I plan to educate myself again in Canada starting May 2022 with master’s in counselling psychology. I have experience working with a broad range of mental health difficulties along with life challenges. I have worked alongside parents and teachers and other professionals. My main areas of focus are those who present with anxiety, depression, and suicidal ideation. I also work with those who have experienced grief/loss, life transitions (school, work, moving), anger, bullying/discrimination and conflict resolution.

Michael Zibauer - Counsellor

DEMOGRAPHIC: Young Adults, Adults, Families, Couples

SPECIALTIES: Mental Health, Anxiety, Depression, Self-Esteem, Fears, Grief, Trauma, Anger Management, Relationship Concerns, Life Transitions, Personal development, Addiction

Jane Yoon 
Associate Counsellor

Languages: English and Korean

I hope to provide you with a safe place to reflect and articulate your feelings and thoughts. When you can name your struggles, you can begin tackling your problems. I hope to guide and support you in your journey to rediscovering yourself, your voice, and renewed hopes for your future. Nothing is more meaningful and rewarding than celebrating with people who overcome their life struggles and come out empowered with hope.


I completed a Masters degree in Mental Health and Marriage & Family Counselling from Gordon Conwell Theological Seminary in Massachusetts, from the United States. I have worked with college students and people of various ages in an outpatient unit at a hospital. My treatment and therapy methodology approach consists of an integrative approach that comprises multiple techniques, such as CBT, Strength-Based, Solution-focused brief therapy, and Existentialism.

Prior to pursuing my Masters degree in Counselling, I completed a Masters in Divinity and have worked for more than ten years in a faith community. I welcome clients wanting to integrate faith into their counselling sessions. I am also fluent in Korean and familiar with Korean culture for clients who feel more comfortable expressing themselves in Korean.

My areas of specialization include the following: depression, anxiety & panic disorders, self-Esteem, assertiveness & boundaries, grief counselling, personal development, relationship and couples counselling, fears & phobias, addictions, eating disorders, anger Management, life transitions, and past or recent trauma.

Michael Zibauer - Counsellor
DEMOGRAPHIC: Youth, Adults, Seniors, Couples

SPECIALTIES: Anxiety, Depression, Divorce/Separation, Relationship Issues, Losses, Life
Changes, Stress Management, Boundaries, Emotional Regulation, Self-Esteem, Burn-out,
Career Planning

Jeanne Griesel (Nortje)
Associate Counsellor and Virtual Counsellor

Languages: English and Afrikaans

Everyone wants to be heard. It is my aim in practice to listen with interest and without judgement as I help you work through obstacles that have come on your path. To further self-discovery I believe in creating a space that is safe and knows no boundaries. Working from a person-centred approach, I believe that you are your own best-expert. Helping you learn to understand how all aspects of life can impact mental health and guide you towards achieving your individual goals. It is a privilege to walk with you on the journey to healing, celebrating and mitigating life’s ups and downs. My hope is to foster a trusting therapeutic relationship with you by treating you genuinely and empathically.


I believe in a counselling setting where we work together to explore and discover your individual strengths and develop skills to overcome life’s challenges and adversities to ultimately achieve fulfilment and overall well-being.

I can offer counselling and support in the following areas:

  • Relationship difficulties
  • Trauma
  • Losses
  • Life transitions
  • Stress and Anxiety
  • Process addictions
  • Emotion Regulation
  • Burnout
  • Self-Esteem
  • Anger Management 

I decided to pursue a career in counselling when I was standing with a sales client trying to navigate his recent separation from his spouse. I remember standing there desperate to help and feeling completely helpless. That was the day I discovered my passion for people and helping them realise their absolute potential in mitigating difficult situations.

As an Immigrant to Canada, I believe I bring a unique perspective to the therapy room and understand the importance of being able navigate life’s uncertainties and changes. Immigration has also taught me the importance of relationships and community and how difficult it can be to adapt to a new culture or surroundings.

Michael Zibauer - Counsellor

DEMOGRAPHIC: Children, Youth, Adults

SPECIALTIES: Anxiety, Depression, Anger Management, Life Transitions, Past or Recent Trauma, Boundary Setting, Stress Management

Amrit Dulai
Intern/Associate Counsellor 

Languages: English & Punjabi

Welcome to a space dedicated to your personal growth and transformation. Unlock your true potential and embark on a transformative journey towards self-discovery and personal growth. I am here to guide you on a journey towards reaching your full potential and becoming a better version of yourself. I am highly compassionate and motivated about helping those in need. I strive to provide an inclusive, safe, and non-judgmental space, where you can explore and cultivate psychological, emotional, and spiritual well-being. 

I openly welcome all people of all walks of life, and aspire to encourage cultural diversity and acceptance into my practice. I will take on a directive and structured approach, as I will work collaboratively with you to explore the correlation between your thoughts, feelings and behaviors, while feeling immensely supported. 


My approach to therapy is embedded in holistic modalities and mindfulness-based techniques and is informed by cognitive and behavioral therapies. I incorporate trauma-informed practice and a culturally responsive approach to therapy, where I will work alongside you to discover inner strengths, goals, and the commitment to create change. 

I find great value in your story and will collaborate with you to explore inner strengths through authentic connection. I take immense pride in developing a strong therapeutic relationship, which is vital in creating authentic change. You will experience a trusting, approachable, and comforting space, where you will feel empowered to reach your full potential. Let’s start this empowering and fulfilling process together.

I am an associate counsellor, awaiting registration. I have recently obtained a Master’s degree in Counselling Psychology from Adler University. I also hold a Bachelor’s degree in Psychology from the University of British Columbia and I am currently in the process of receiving registration. I also have vast experience within areas of the mental health field. 

With my expertise, I can offer counselling services in areas including:

  • Depression
  • Anxiety and Stress
  • Anger Management
  • Relationship Difficulties
  • Trauma
  • Grief and Loss
  • Vocational Concerns
  • Suicidal Ideation
  • Self-esteem/Self-worth Enhancement 
  • Boundary Setting
  • Emotional Regulation
  • Life Transitions
  • Child/Youth/Adult Counselling
Michael Zibauer - Counsellor

DEMOGRAPHIC: Children, Teens, Families

SPECIALTIES: Expressive Arts Therapy, Play Therapy, Autism, ADHD, Supporting Parents, Emotional Regulation, Personal Development.


Saloni Sagar
Associate Counsellor

Languages: English, Hindi and Gujarati

Art and play are the most powerful tools of expression for children. Through playful and creative process, children use their imagination to communicate their inner world. The therapeutic relationship helps them to integrate and process things that are difficult to talk about.

I offer a trauma-informed, collaborative, and child-centred approach that allows children to find their inner strength and to develop self-awareness, emotional language and the confidence to reach their goals. My primary therapeutic approaches are Expressive Arts Therapy and Synergetic Play Therapy.

I am passionate about working with children and their families. Parents know their child best, so I strive to work closely with parents to create meaningful and collaborative goals.



I am a Registered Therapeutic Counsellor (RTC) through ACCT, a certified Expressive Arts Therapist and a Play Therapist.

I am originally from India and moved to Vancouver in 2017. This transition was a challenging time for me that brought valuable growth and insight that I share in my work. Prior to becoming a therapist, I worked as a professional makeup artist for 10 years. During this time, my clients would share intimate stories about their life with me and I discovered my passion for listening and helping others express their feelings.  

I found my great love for working with children through my college practicum which lead to working with families with special needs children. I’m currently seeing neurotypical as well as neurodivergent children.

The following list below are my areas of specialization:

  • Autism and ADHD
  • Depression and Anxiety
  • School issues
  • Self esteem and confidence building
  • Past or recent trauma
  • Grief and Loss
  • Communication building
  • Foster care / Adoption
  • Creative expression

Facts about me:

  • I love spending time in nature.
  • I enjoy cooking simple healthy meals.
  • In my free time, I like to journal and paint.

Virtual Counsellors


DEMOGRAPHIC: Children, Youth, Adults, Couples, Group Therapy

SPECIALTIES: Self-Esteem, Depression, Anxiety, Thoughts of Suicide and Self-harm, Addictions, LGTBQ+, Trauma (recent, acute, or historic), Grief & Loss, Addiction, ADHD, Stress, Family Conflict, Life Coaching, Life Transitions, Parenting, Relationship Issues, Sports Performance, Men’s Issues

Brent Hayter
Associate Counsellor & Virtual Counsellor

Languages: English

We are all human beings, and we all have strengths and weaknesses. There are times in life when each one of us will encounter challenges or difficult situations. In those times, it takes courage to reach out and ask for help, but we are all in this together, and there is help here at Crossroads.

I am a passionate professional who continues to strive to improve my skillset while bringing passion to working with both youth and adults in hopes of providing them further opportunities to thrive and grow as they overcome the challenges of life.  My culturally informed style of counselling is a blend of humanistic and client-centered theoretical approaches in which I apply a variety of different techniques based on the needs of each individual client. Being of service to another human being and finding a way to help is a privilege I am grateful for whenever it is presented to me. My goal is to do just that, to help my clients find a way to work through the challenges of life in a way that best suits who they are in a safe, non-judgmental and collaborative approach. You already have everything you need to be happy and overcome the obstacles life has put in your way. My job is to help you discover and develop those strengths.


 I have been blessed with a vast range of experiences in my professional career as a teacher, program director, athlete, coach, father of 3 adult children, and a small business owner. As a result of these opportunities and experiences, I feel I have a balanced perspective and a wide range of skills, interests, and abilities that make me very adaptable to any new challenge set before me. I also feel that this well-rounded skill set, coupled with having overcome challenges in my own life, will serve me well as I continue to seek new opportunities to connect with and help people as a counsellor.

Michael Zibauer - Counsellor

DEMOGRAPHIC: Children, Youth, Adults, Couples, Group Therapy, Seniors

SPECIALTIES: Anxiety, Depression, Music Integrated Therapy, Play Therapy, Self Esteem, Life Transitions, Trauma, Mindfulness Based Techniques

Amanda Morazain
Associate Counsellor

Languages: English

Many of us feel stuck in our daily lives, not knowing exactly how to get the progress that we want. Depression, anxiety, and trauma can hold us back from where we deserve to be and can negatively affect our well-being and relationships. No two people are the same and it is my goal to help you recognize your own unique strengths, integrating a case-specific approach to create your unique therapy plan. I am here to offer mental health support in a non-judgemental, friendly, and compassionate space.

I am currently a student member of the Canadian Counselling and Psychotherapy Association and have completed my Bachelor of Arts in Psychology through UBCO. As I complete my practicum for my Masters in Counselling Psychology I will be guided by an accredited supervisor.


One form of therapy that I offer is one that is music-integrated, using a brief singing lesson at the beginning of the session. This can be helpful with those who are seeking to modulate their autonomic nervous system, reduce anxiety, depression, and stress, while building skills that will encourage mindfulness, self-confidence, and competency.

Some Specific Types of Therapy I Offer:
-Music-integrated Therapy
-Child and Youth Counselling
-Play Therapy
-Couples Therapy
-Seniors Counselling
-Virtual as well as In-Person
Some of the areas I can support you with include:
-Depression                                                         -Building self-confidence, self-esteem, and sense of self
-Time management
-Stress management
-Goal setting
-Mindfulness-based techniques
-Health and wellness
-Personal development
-Life Transitions

photo coming soon

DEMOGRAPHIC: Children, Youth, Adults, and Family Therapy

SPECIALTIES: Anxiety, Depression, Behavioural Interventions, Crisis Counselling, Depression, Thoughts of Suicide, Addictions, LGTBQ, Trauma (recent, acute, or historic),  Grief and Loss


Daniel Smith
Associate Counsellor & Virtual Counsellor

Languages: English

Life brings many amazing moments. Unfortunately, those amazing moments are often surrounded by the challenging ones, the sad ones, and frustrating ones, and all the other ones in between. Regardless of what kind of moment you’re experiencing, having someone to support you while you process, celebrate, manage, or understand these moments is crucial. Whether you’re coping or facing an unexpected challenging life event, begun feeling overwhelmed with all the emotions, are struggling to find balance between various aspects of your life, or just need someone to talk to, you’re journey to reaching a calmer, more balanced future begins with Crossroads Collective.


I found my passion helping people through turmoil and hardship early in my career. I worked in crisis response and coaching for young adults and their families for a decade, supporting people through some of the worst moments of their lives. I’ve worked with individuals with diverse needs, many experiencing mental health crises. I moved into supporting children and youth, exploring how someone’s behaviour and routine can be a tool to supporting their wellness.

I’m currently completing a Master’s degree in Counselling Psychology through Yorkville University. I also have been fortunate to have taken a plethora of training and certification opportunities about crisis response, paramedicine, and leadership.

Some of my focus areas for counselling include: crisis counselling, trauma counselling (acute or historic), grief and loss counseling, LGBTQ2S+ support, anxiety, depression, youth & adolescence counselling, and addictions counselling. I work with individuals of all age groups, despite my experiences lending to younger populations.

Through my professional, personal, and educational experience, I have developed a passion for supporting others through hardships and celebrating their path to wellness. I understand that journey is seldom easy, and requires a lot of effort, dedication, and care to reach what can feel like an ever-changing horizon. I hope to join you on that journey together.

Counsellors - Colleen
DEMOGRAPHIC: Toddler, Child, Youth, Adult, Adults 65+ Individual and Groups

SPECIALTIES: Grief & Loss, Anxiety, Depression, Suicidal Ideation, Low self-worth, Confidence, Relationship and couples, Physical and Mental Abuse


Gurdeep Patara

Registered Professional Counsellor-Candidate RPC-C

Languages: English and Punjabi

It’s my goal and passion in life to help people heal, grow, and navigate through periods of transitions in their lives.

Whether you’re dealing with pain from the loss of a loved one. Or a recent job loss or career change. The family dynamics that change and can be a surprise. The feelings that can come from being lonely or afraid. The crippling anxiety that can come from something new and strange happening in your life. The times that you’re too depressed to get out of bed and start your day.

My passion is to help people maneuver through all the obstacles with compassion and empathy in an open and calm setting.

There are many different challenges that can come up in life, and it is my goal to help you through it by working together in a collaborative approach that gives you the skills and confidence to navigate life and all it has to offer.


I am a Registered Professional Counsellor- Candidate (RPC-C) through the Canadian Professional Counsellor’s Association (CPCA). I am also registered through the CPCA and hold an RPC-C designation. I completed my Diploma of Applied Psychology and Counselling Specializing in Counselling at Kelowna College of Professional Counselling in July of 2020. While completing my schooling, I volunteered at KCR as a counsellor and outreach worker. Helping all types of people in whatever situation they were in. I believe that with my education and volunteer experience it has allowed me to hone my personal skills to help others and gave me the tools I need to help people get the necessary confidence to create change for themselves.

The following list below are my areas of specialization:

  • Personal development
  •  Assertiveness / Boundaries
  • Depression, anxiety & panic disorders
  •  Suicidal Ideation
  • Suicide Crisis Intervention
  • Past or recent trauma
  • Mental and or Physical abuse
  • Low self-worth/ Confidence / Self esteem
  • Relationship and couples counselling
  • Drug and Alcohol Addictions
  • Gender dysphoria, LGBTQ transitions & other issues
  • Communication building
  • Grief/ Loss counselling
  • Career planning
    Anne Chronnell

    DEMOGRAPHIC: Youth, Adults

    SPECIALTIES: Grief, Life Transitions, Stress Management, Anxiety, Depression, Personal Development, Motherhood, Women’s Issues 

    Anne Chronnell
    Associate Counsellor

    Languages: English

    I hold a gentle, inclusive, and non-judgemental space for you to release and process through your tough time. I support individuals who find themselves stuck and seek to uncover how they can move through, and ultimately out of, their current pain.

    As an integrative counsellor, I’ll collaborate with you to explore what’s affecting your current life and discover what would be helpful to you to move beyond difficult, and often painful, experiences using a variety of therapeutic techniques. We are all so unique, and so too will your healing journey be unique to you.


    Starting the path to healing can be daunting which is why I strive to create a warm and safe place for you to lay down your burden without fear of judgement. I’ll walk beside you as you begin the journey of healing, exploring, and (re)discovering your Self to a stronger, calmer, empowered You.

    I am a Registered Professional Counsellor Candidate with the Canadian Professional Counsellor’s Association (CPCA license # 4417), and work under the supervision of approved senior counsellors whilst I accumulate the hours to full designation.

    My education and professional background is rich and varied as I have pivoted with life’s challenges; a Bachelor’s degree in Fine Arts (drama) from the University of Calgary, a global career in finance, and lastly the Applied Psychology and Professional Counselling diploma from Kelowna College of Professional Counsellors bringing me full circle into the exploration and support of humanity.

    The following list below are my areas of specialization:

    • Grief counselling
    • Life transitions
    • Assertiveness, boundaries and personal development
    • Depression, anxiety and panic disorders
    • Anger management and emotional regulation
    • Motherhood, identity and women’s issues

    We are here to support you along your journey.

    We are now accepting both virtual appointments as well as in-person appointments.  Click below and schedule your first visit today!

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