Associate Counsellors

Nadine Viker - Behavioural Technician

DEMOGRAPHIC: Children, Youth, Adults & Parents

SPECIALTIES: Child Play Therapy, Assessments for various Diagnoses, ADHD, Autism, ODD

Nadine Viker
Associate Counsellor, Certified Play Specialist & Behavioural Technician

Languages: English

As parents we sometimes feel at a loss as to how to help our child, particularly when they are experiencing difficulties in more than one area of their lives: at school, with friends, regulating emotions, academically, socially or behaviourally.  My personal experience and my love for children has helped me to realize that many parents need support and I have a passion for helping children and parents navigate these challenges. 


My drive and my passion for helping children took me to Stenberg College where I worked on and completed my certification as an Education Assistant. I took my passion for working with children and started working in the school-based system where I enjoyed 5 plus years.

My time in the school-based system opened my eyes to the increasing behaviors in the classroom, but most of these children had no support as they were diagnosed with ADHD or other behavioural issues. I felt there was a need to understand and help these kids to understand themselves and to navigate the school setting that was so turbulent for them, so I designed a program based on accountability and awareness that has been extremely successful. I felt there was so much more to learn so I broadened my scope and took Expressive Play Therapy and Play Therapies at the Justice Institute Of BC.

I have also attended Sand Play Therapy at Trinity Western University. I have been working as a Behavioral Technician at Crossroads Collective and with my added training can also offer Play Therapy Counselling in addition to my skills as a behavioural specialist.

I am excited to share my training, education and passion for helping children. It is a pleasure for me to work with a child, inclusive and alongside the families, to give a comprehensive and overall panoptic treatment plan

Shannon Lawrence - Behavioural Technician

DEMOGRAPHIC: Children, Youth, Adults & Parents

SPECIALTIES:  Child Play Therapy, Assessments for various Diagnoses, ADHD, Autism, ODD

Shannon Lawrence

Associate Counsellor, Certified Play Therapist & Behavioural Programmer

Languages: English

Are you stuck at a crossroad in your life, and you are not sure which road to take? Let me assist you in teaching you the skills you need to grow yourself and or your children. I can help your child deal with unexpected life struggles and behaviors. Or are you struggling with a recent separation/divorce? I can help! I have experience in Play Therapy, CBT, Grief Therapy, and run Grief Support Groups. I can be utilized as a Behavioural Consultant, Play Therapist, or Grief Therapist. My goal is to help you support your child or support you in your journey right now.


As an empathic listener for my clients, I treat them with kindness and a non-judgemental approach. I believe that all people pose an internal drive towards positive change and growth. Let me assist you in reaching new goals for your child/youth and family. I have had experience working with a wide range of children and families, blended, or separated.

Some of the diagnoses that I have worked with are Anxiety Disorders, ADHD, ODD, OCD, Behavior Issues, Stress, Autism, Grief. I have helped families in all these areas, plus more. I have a passion for teaching, playing, learning, and bringing out the best in all. Let me assist you on your journey or your child’s journey. We are in this together!

Michael Zibauer - Counsellor

DEMOGRAPHIC: Children, Youth, Young Adults, New Moms, Families

SPECIALTIES: Play therapy, Art therapy, Special needs, Anxiety, Fear, Self-esteem, Behaviour
Intervention, School and academic related challenges, supporting parents with
Autism/ADHD/ADD/ODD diagnosis

Mansi Parekh
Associate Counsellor

Languages: English, Hindi & Gujarati

Your story, your pain and your collection of struggles and memories are unique to you. My overall goal in therapy is to build a grounded relationship with my clients and facilitating them to. My approach is interactive, warm, and accepting; helping my client, which includes children, youth, young adult, and families, to find healthy perceptions of themselves and strengthen their relationships so they can know themselves as peaceful, complete, whole, and safe. I follow eclectic approach to therapy as I believe there is no one size fits all approach to therapy. We will spend time understanding exactly what you are experiencing and why so that when you start making changes that improve your life, they will stick.


I prefer in utilizing an integrative approach in which they blend different but complimentary theories to work with their client in the most effective way. This flexible approach enables the counselling experience to be tailored to the individual needs and style of each client. I strive to create a safe and non-judgmental environment where relationship can thrive.

I have earned my Bachelor’s in Developmental Counseling and Master’s in Psychology from India. Also have 6+ years of experience of working with children and young youth both in elementary and secondary schools as a counselor and as academia support teacher. I plan to educate myself again in Canada starting May 2022 with master’s in counselling psychology. I have experience working with a broad range of mental health difficulties along with life challenges. I have worked alongside parents and teachers and other professionals. My main areas of focus are those who present with anxiety, depression, and suicidal ideation. I also work with those who have experienced grief/loss, life transitions (school, work, moving), anger, bullying/discrimination and conflict resolution.

Michael Zibauer - Counsellor

DEMOGRAPHIC: Young Adults, Adults, Families, Couples

SPECIALTIES: Mental Health, Anxiety, Depression, Self-Esteem, Fears, Grief, Trauma, Anger Management, Relationship Concerns, Life Transitions, Personal development, Addiction

Jane Yoon 
Associate Counsellor

Languages: English and Korean

I hope to provide you with a safe place to reflect and articulate your feelings and thoughts. When you can name your struggles, you can begin tackling your problems. I hope to guide and support you in your journey to rediscovering yourself, your voice, and renewed hopes for your future. Nothing is more meaningful and rewarding than celebrating with people who overcome their life struggles and come out empowered with hope.


I completed a Masters degree in Mental Health and Marriage & Family Counselling from Gordon Conwell Theological Seminary in Massachusetts, from the United States. I have worked with college students and people of various ages in an outpatient unit at a hospital. My treatment and therapy methodology approach consists of an integrative approach that comprises multiple techniques, such as CBT, Strength-Based, Solution-focused brief therapy, and Existentialism.

Prior to pursuing my Masters degree in Counselling, I completed a Masters in Divinity and have worked for more than ten years in a faith community. I welcome clients wanting to integrate faith into their counselling sessions. I am also fluent in Korean and familiar with Korean culture for clients who feel more comfortable expressing themselves in Korean.

My areas of specialization include the following: depression, anxiety & panic disorders, self-Esteem, assertiveness & boundaries, grief counselling, personal development, relationship and couples counselling, fears & phobias, addictions, eating disorders, anger Management, life transitions, and past or recent trauma.

photo coming soon

DEMOGRAPHIC: Adults, Teens

SPECIALTIES: Anxiety, panic, and depression, Personal development, Spiritual connection, healing, and growth, Finding purpose & fulfillment, Self-love, Self-trust, and Self-worth, Assertiveness / Boundaries, Past or recent trauma or abuse, Self-sabotaging, Eating disorders, Addictions, Life transitions, Communication building, Grief, Life coaching

Amber Vandermeer
Associate Counsellor & Certified Life Coach 

Languages:  English

My mission is to help you to heal from the root of your anxiety. Everyone experiences different levels of anxiety in their life, and for some, it is constant. 

My method involves healing from a whole human perspective, body, mind, and spirit. Using body based therapies such as Somatic Therapy, I am passionate about discovering the root cause of anxiety so that you can heal, instead of just coping with the symptoms of anxiety. 


I am deeply passionate and honoured to help you through:

  • Anxiety
  • Depression
  • Trauma
  • Inner-child healing
  • Life transitions & Big changes
  • Procrastination
  • Social Anxiety
  • Health Anxiety
  • General Dissatisfaction & Unhappiness
  • Feeling Stuck

I am a mindfulness-based Somatic Therapy practitioner, an Anxiety Coach, a Forest Therapy Guide, and a Life Coach. Using my Body – Mind – Spirit method, I help people to heal from a whole self perspective. I also use the bottom-up method, which addresses the body first. My belief is that our bodies hold the wisdom to our healing, and when we use body-based methods, we are able to heal from our traumas and create more freedom in our lives. When we have anxiety, there is something out of alignment in our lives, my method helps you to come back into alignment with your true self. 

When I was 22, I was diagnosed with cancer. I had severe anxiety, and the cancer gave me the realization that I needed to make a change. From this experience, I became passionate about healing my own anxiety, and learning where anxiety comes from, and how I can help others heal, too. Which has led me to where I am today, using trauma-informed body-based methods, along with mindset coaching, and spiritual healing. Using what I learned works best for healing anxiety, now helps my clients heal as well, helping them to finally free free, calm, and deeply joyful in their lives again. 

The following list below are my areas of specialization:

  • Anxiety, panic, and depression
  • Personal development
  • Spiritual connection, healing, and growth
  • Finding purpose & fulfillment
  • Self-love, Self-trust, and Self-worth
  • Assertiveness / Boundaries
  • Past or recent trauma or abuse
  • Self-sabotaging behaviour
  • Eating disorders and addictions
  • Life transitions
  • Communication building
  • Grief counselling
  • Life coaching

I would be absolutely honoured to help you, and to be a part of your healing & growth journey. 

Counsellor - Paul

DEMOGRAPHIC: Youth, Young Adults, Couples, Parents, Families

SPECIALTIES: Depression, Anxiety, Mood, Relationship Issues, Conflict Resolution, Family Issues, Self-Compassion


Paul Singh
Associate Counsellor & Virtual Counsellor

Languages:  English & Punjabi

We often forget that life is filled with ups and downs. Many experiences and relationships come with feelings of pain, anger, and sadness. These emotions and memories can be difficult to share with our family, friends, and close ones.

I believe the “right” therapist provides a space for you to feel supported, understood and guides you with education towards a life of acceptance and growth.

Counsellors - Colleen

DEMOGRAPHIC: Children, Youth, Adults, Couples, Family Therapy 

SPECIALTIES: Anxiety, Depression, Family dynamics, Parenting, Self-harm, Self Confidence

Colleen Vantol
Associate Counsellor 

Languages: English

I endeavor to support people to grow through their pain, embrace their realities and move with purpose through life’s many chapters.

My goal is to meet you where you are at and foster building resiliency that will guide you forward with each new challenge life presents. Working together we will build self-confidence, compassion and deepen understanding.


Remember changing your life takes courage, I am here for you and provide a safe and non-judgmental atmosphere to support your growth. Reach out if you are:

  • A new parent or having parenting challenges.
  • Struggling with your mental health or addiction.
  • Facing a career change or feeling unsatisfied with your current career.
  • Feeling stuck.
  • Unsatisfied in your relationship.
  • Scared you are not reaching your full potential.

Since completing my Masters in Counselling Psychology with Yorkville University, the collective at Crossroads has supported me to strengthen my clinical skills through creating opportunities for personal growth and reflection.

I completed my Bachelor of Arts with a Psychology Major from Simon Fraser University in 2001 and between then and now I have acted as a personal counsellor, a group facilitator, a visitation & access supervisor, a family worker and a parent educator which entailed completing parenting assessments.  Further to this I foster parented a youngster who had fetal alcohol syndrome and have worked with neurodiverse populations across all faucets of my professional career.

I believe that we all have the capacity for personal excellence and it is my contagious enthusiasm for life that I hope to pass along to you during our session time together. I am empathic, genuine in my interventions and compassionate to all cultural, sexual orientation and socio-economic backgrounds. I will meet you with warmth, trust and respect.

You are not alone, every journey starts with a single step.

At times, we all wonder if our present-day realities are aligned with our intended paths. Was it the right time? The right job? The right relationship? Is this as good as it gets? Am I happy? Am I fulfilled? If you experience anxiety, depression, confusion or simply feel alone, counselling can offer opportunities for a deeper sense of connection to yourself, your relationships, and your life. I am here to walk alongside of you, to listen to your goals, desires and needs. Whether it is sharing long kept secrets, traumas, or personal revelations I am here to connect with you.

The following list below are my areas of specialization:

  • Supporting change/transitions.
  • Overcoming barriers.
  • Building confidence, self-esteem and sense of self.
  • Depression & anxiety.
  • Managing intense feelings, emotional regulation and anger management.
  • Past or recent trauma or abuse.
  • Parenting challenges.
  • Relationship and couples counselling.
  • Infidelity.
  • Addictions.
  • Divorce, separation and blended families.
  • Navigating strained relationships.
  • Life transitions.
  • Gender dysphoria, LGBTQ transitions & other issues.
  • Communication building.
  • Grief counselling.
  • Career planning.
  • Family planning at transitional ages: birth, school age and adult.
  • Personal goal attainment.
  • Issues with body image, health & ablism.
Michael Zibauer - Counsellor
DEMOGRAPHIC: Adults, Youth, Couples

SPECIALTIES: Anxiety, Depression, Grief, Self Esteem, Emotional Empowerment, Emotional Regulation, Health & Nutrition, Life Coaching, Couples, Relationships, Stress Management

Charlene Forbes
MA Clinical Counsellor, BA, Certified Integrative Nutrition Health Coach (INHC), Registered Yoga Teacher (RYT)

Languages: English

Hello! My name is Charlene Forbes and I am counsellor, health coach and yoga teacher and I am passionate about mental health and embrace a holistic, biopsychosocial client-centered approach in helping clients. It’s my goal to help, heal and empower clients through the challenges and uncertainties of life within a collaborative, safe, empathetic, culturally responsive, open therapeutic alliance. My tailored approach is premised on making clients feel comfortable, validated, and understood and to help make sense and resolve the anxieties and issues clients face so they can achieve personal goals. Life by its very nature is uncertain and comes with challenges, life transitions, grief, unexpected loss, illness, and change, and I am here to help make sense and help resolve the anxieties and issues that come along with it. I specialize in deconstructing and dismantling sociocultural pressures, childhood and family issues and trauma that can manifest into poor self worth and self esteem, eating disorders, overthinking, depression and anxiety. I am here to help you manage these issues, learn, heal and create long term sustainable strategies so you can live a peaceful and content life.


I have a Master of Arts in Counselling Psychology degree and a certified Integrative Nutrition Health Coach and experienced yoga and meditation teacher and I embrace a holistic, mindfulness-based approach to mental health and wellness looks at how an individual’s overall life impacts their psychological, physical, spiritual, and emotional well- being. My approach is to help clients navigate their issues and problems within a safe, culturally responsive, collaborative empathetic, nonjudgmental, open space where we can build a therapeutic relationship designed to meet your needs.

I am passionate about mental health, physical health, disease prevention, healing, and emotional empowerment.  Life by its very nature is uncertain and comes with challenges, life transitions, grief, unexpected loss, illness, and change, and I am here to help make sense and help resolve the anxieties and issues that come along with it. I specialize in deconstructing and dismantling sociocultural pressures, childhood and family issues and trauma that can manifest into poor self worth and self esteem, eating disorders, overthinking, depression and anxiety. I am here to help you manage these issues, learn, heal and create long term sustainable strategies so you can live a peaceful and content life.

I also specialize in pre-marital, couples and relationship counselling helping clients identify their unmet needs, resolve issues and help create emotional safety, mutual understanding through effective communication promoting long lasting healthy connections.

My specialities include Anxiety, Depression, Grief, Self Esteem, Emotion Regulation, Stress Management, Life Coaching, Mindfulness-Based and Yoga Based Techniques, Health and Wellness, Couples Counselling, Relationship counselling, Separation/Divorce, Trauma, Eating Issues and Life Coaching, and Emotional Empowerment.

Counsellor - Loretta

DEMOGRAPHIC: Children, Youth, Adults

SPECIALTIES: College and/or Career Planning, Communication, Relationship Building, Neurodiverse Individuals including Children & Youth (as well as supporting Parents), Self-Regulation, Anger Management, Anxiety, Depression, Trauma, Abuse, Phobias, Wellness, Grief and Loss, Addictions, Life transitions, Self-Esteem Building

Loretta Thorgeirson
Associate Counsellor

Languages: English

I believe we all go through struggles and experiences in life where we may need extra support to rise above. If you feel overwhelmed, perhaps I could be of help or a resource for you to find the steps, opportunities or solutions to overcome the obstacles you face.

I would be deeply honoured to work alongside you to help you find your road to healing and recovery. I provide an empathetic and holistic approach to building trust and open communication within our counselling relationship.


My purpose in life has always been to help others. As I pursue my career as a therapist I am currently working as an associate counsellor and have nearly completed my MED in Counselling to become a Registered Clinical Counsellor (RCC) through BCACC.

In addition, I have completed my Bachelor of Education and Post Graduate Certificate in Special Education. My other credentials include my BA in Child and Youth Care.

Working with children, youth and families have granted me the opportunity to build positive connections using a strength-based approach and mindful thinking to help individuals regulate their emotions, problem-solve, and increase self-confidence and self-esteem.

I have supported students in the school system in my current and past career from elementary to high school. As an Integration Support Teacher, my current role allows me to support neurodiverse individuals to ensure they have a valuable, inclusive, educational experience.

Some tasks include preparing and writing Individual Educational Plans (IEPs), helping students transition to kindergarten and high school, and supporting students in their academic or life skills. I also work closely and collaboratively with the family, the school staff, and community partners like OT/PT/ SLP specialists to help with any physical, personal, or communication needs. In my previous career as a Child and Youth Care Worker I worked in the school system and community to help students regarding their social-emotional, or behavioural needs in a supportive approach including one-to-one or small group sessions. I continue developing my skills and therapeutic approach using sand tray therapy, solution-focused therapy, strength-based and person-centred methods, and Mindfulness.

Michael Zibauer - Counsellor

DEMOGRAPHIC: Children, Youth, Adults, Couples, Family Therapy

SPECIALTIES: Anxiety, Depression, Family dynamics, Parenting, Pregnancy, Prenatal, Postpartum, Self Confidence and Self-esteem, Racial Identity, Stress Management, Time Management, Boundaries, Career Planning, Relationships.

Amiebi (Aime) Bamgboye
Associate Counsellor

Languages: English

When we go through several trials, challenges, and situations in life, we need an outlet to express ourselves. In the moment of life’s difficulties, it becomes even more difficult to acknowledge our previous successes or embrace our inner strengths. For me, I have found that talking helps. It is a starting point to achieving inner healing and overall mental wellness.

My goal is to provide encouragement, support, and strength and help people in all walks of life struggling and in need of help. I am ready to meet you where you are with the hopes that together, we can get you to your goal through mutual respect and understanding. 


I have come to learn and believe that humans can attain self-actualization when provided with the right support, tools, and skills. I align with CBT orientation as I believe having the proper mindset helps individuals morph into the best versions of themselves, thus achieving self-actualization. I also use Rogers’s person-centred approach in my work because the client is the expert of their own lived experiences.

I completed my undergraduate degree at Simon Fraser University with a BA in Health Science major and Gerontology Minor and a Master of Arts in Counselling Psychology. With over ten years of experience volunteering and working with children and families, I found myself with a strong passion for counselling.

It will be a huge privilege to work alongside you as we journey together to help you through life circumstances and find healing.

The following are areas I can support you with:  

  • Anxiety
  • Depression
  • Family Dynamics
  • Parenting
  • Pregnancy, Prenatal, and Postpartum
  • Self Confidence and Self-Esteem
  • Racial Identity
  • Stress Management
  • Time Management
  • Boundaries
  • Career Planning
  • Relationships


Michael Zibauer - Counsellor

DEMOGRAPHIC: Children, youth, individuals, parents, and couples

SPECIALTIES: Anxiety, depression, parenting, life transitions, fears, relationship issues, emotion regulation, self-esteem and neurodiversity.

Chelsi Callard
Associate Counsellor

Languages: English

I believe in the healing power of the therapeutic alliance and the innate capacity of every human being to heal and grow when provided the right support and opportunity. When we are given a chance to tell our story in the context of an empathic and non-judgmental relationship—healing can begin. Let’s start your journey! 

I would be honoured to bear witness to your story and believe that through a strong, empathic, and non-judgmental therapeutic relationship, you will rise. My hope is to provide a safe space where you will feel cared for and heard.


My belief in the counselling process has been encouraged through my own positive personal experiences with counselling. Many of us experience times in our lives when we are faced with challenges, transitions, fears, loss, or decisions that may feel impossible to face alone. Counselling can help to navigate these difficult experiences, provide resources and tools to help you to heal and grow and be redeemed into happier, healthier more productive versions of yourself. Some of the challenges counselling can help you navigate are:

  • parenting struggles
  • grief and loss
  • relationship issues
  • mental health challenges such as anxiety or depression
  • big life transitions
  • stress
  • emotion regulation

I work with youth, individuals, and couples. My approach is holistic, person centered, trauma informed, and strengths based. I also use mindfulness and experiential techniques as well as evidence-based strategies from cognitive behaviour therapy.   

I love yoga, beaches, chocolate, and summertime. I am an avid dog lover and believe in the therapeutic capacity of our furry friends. I look forward to meeting you and supporting you on your journey to wellness. 

Michael Zibauer - Counsellor

DEMOGRAPHIC: Children, Youth, Adults

SPECIALTIES: Personal Development, Life Transitions and Milestones, Impact of Migration, Self-Esteem and Confidence Coaching, Loss and Grievance, Depression, Anxiety, Domestic Abuse, Trauma, Financial Stressors, Crisis, Child/Youth Counselling, Helping parents and children who have exceptionalities, Burnout, Relationship/Marriage Counselling, Spiritual, Holistic Healing

Mansheel Sawhney
Associate Counsellor 

Languages: English, Hindi, Punjabi and Urdu

Our life’s journey is comparable to the thrill of a mystical, magical rollercoaster ride. It has elements of both, surprise, and wonder. The highs, lows, twists, and turns encapsulate and capture our entire human existence in the vessels of our souls.

The amalgamation of these human experiences and emotions are as unique and intricate as our personal thumbprints. It is only natural to feel puzzled by our complexity, distinct patterning, and hidden psyche.

I strongly believe that storytelling is a potent tool to dive into our deepest, most eclipsed side of ourselves and discover the answers we otherwise seek on the surface of our day-to-day lives. I welcome you to my sessions, where we honour your stories and your truth. This therapeutic exchange is an opportunity for us to find a peaceful moment to pause, reflect, accept personal narratives. Let’s (re)create new stories where we celebrate your remarkable identity and meaningful journey. Life is dichotomous in nature, showering equal parts beauty and suffering upon all its mortals. Let’s find the resilience to grow regardless, with your infinite inner strength and my support, together.


I operate from strong personal intuition, empathy, friendship, and a sincere place in my heart. I use holistic lens and rely heavily on Rogerian Person-Centered philosophy and Solution Focused Therapy to establish good communication and working relationship with my clients. It would be a pleasure to serve my innate qualities to bring out a happier, healthier and the most confident human in you.

I am currently undergoing training for Gottman’s Method Couples Therapy Level 1 and 2 certification and cater to a variety of clients including children, youth, adults, and couples.

I am a Learner Support Team Teacher from past 6 years and completing my M.Ed in Counselling in March 2023. I have a B.A in Psychology and B.Ed with a minor in Human Development and Counselling. My role as a LST Teacher allows me to work specifically with students who have exceptionalities and vulnerabilities. I am both, experienced and trained, to support neurotypical, neurodiverse children (and their families) who may have behavior or academic challenges. I strongly believe the core to all mending starts at the heart center, with kindness and relationship building. 

The following are my areas of specialization and passion:

  • Personal Development
  • Life Transitions
  • Self-Esteem and Confidence Coaching
  • Impact of Migration
  • Racial Identity
  • Career Planning
  • Loss and Grievance
  • Depression & Anxiety
  • Pain & Trauma
  • Child/Youth Counselling
  • Burnout
  • Relationship/Couples/Marriage Counselling
  • Divorce & Separation
  • Spiritual, Holistic Healing
Michael Zibauer - Counsellor

DEMOGRAPHIC: Children, Youth, Adults, Couples, Groups

SPECIALTIES: Anxiety, Depression, Grief, Building Confidence, Self-esteem and Sense of Self, Stress Management, Personal Development, Past or Recent Trauma or Abuse, Establishing and Maintaining Healthy Boundaries, Family dynamics, Life Transitions, Career Planning, Health and Wellness

Aimee Siviter
Associate Counsellor

Languages: English

I believe that we all deserve to find a place where we can learn about ourselves in a space that is open and safe. Through this journey we can learn how to best support the parts of ourselves that deserve to be loved, forgiven, and understood. I will work with you from a wellness-based perspective and believe that creating a sense of empowerment and self-awareness are some of the ultimate goals for therapy.

As an intern counsellor at Crossroads Collective, I am excited and grateful to be continuing my training and ongoing development and I feel privileged to walk alongside my future clients. Within my work I use a trauma informed approach and strive to be open-minded, empathetic, kind, curious, and non-judgmental


My experience includes working as a headteacher with children, youth, and their families within specialty programs for the Surrey School district as well as creative and collaborative experiences in the performing arts. I have a BA in Secondary Education and a BA in Performing Arts and currently working on my MA in Counselling Psychology. As an immigrant to Canada, I recognize and value the parts of us all that need community, familiarity, and a space that we can feel safe to pause, learn and grow.

Some of the areas I can support you with include

  • Anxiety
  • Depression
  • Building confidence, self-esteem, and sense of self
  • Stress Management
  • Grief
  • Past or recent trauma or abuse
  • Establishing and maintaining healthy boundaries
  • Relationships
  • Mindfulness-based techniques
  • Health and wellness
  • Life Transitions
  • Career Planning

I am a believer in the power of people to learn, grow and make changes in their life on their own time, and at their own pace. Therapy is the privilege of walking beside someone in their journey of wellness. I look forward to working together to create and reach therapeutic goals that are unique to your lifestyle and identity. 

Michael Zibauer - Counsellor

DEMOGRAPHIC: Children, Youth, Adults, Seniors, Couples

SPECIALTIES: Anxiety, Depression, Divorce/Separation, Relationship Issues, Losses, Life Changes, Holistic Approach, Stress Management, Boundaries, Emotional Regulation, Self-Esteem, Burn-out, Career Planning

Jeanne Griesel
Associate Counsellor

Languages: English and Afrikaans

Everyone wants to be heard. It is my aim in practice to listen curiously and non-judgementally as I help you work through obstacles that have come on your path. I believe in creating a space that is safe and knows no boundaries to further self-discovery. Working with a holistic approach, learning to understand how all aspects of life can impact mental health and guide you towards achieving therapeutic goals.

It is a privilege to walk with you on the journey to healing, celebrating and mitigating life’s ups and downs. My hope is to foster a trusting therapeutic relationship with you by treating you genuinely and empathically.


My belief in the counselling process has been encouraged through my own positive personal experiences with counselling. Many of us experience times in our lives when we are faced with challenges, transitions, fears, loss, or decisions that may feel impossible to face alone.

Counselling can help to navigate these difficult experiences, provide resources and tools to help you to heal and grow and be redeemed into happier, healthier more productive versions of yourself. Some of the challenges counselling can help you navigate are:

  • parenting struggles
  • grief and loss
  • relationship issues
  • mental health challenges such as anxiety or depression
  • big life transitions
  • stress
  • emotion regulation

I am in the final stages of completing my Master’s in Counselling Psychology Degree and have much experience working with children and youth—both neurodiverse and neurotypical. I am also a parent and a youth care worker in the Langley School District. 

I work with children, youth, individuals, and couples. My approach is holistic, person centered, trauma informed, and strengths based. I also use evidence-based strategies from cognitive behaviour therapy, mindfulness, and expressive play therapy.  

I love yoga, beaches, chocolate, and summertime. I am an avid dog lover and believe in the therapeutic capacity of our furry friends. I look forward to meeting you and supporting you on your journey to wellness.

Virtual Counsellors

photo coming soon

DEMOGRAPHIC: Children, Youth, Adults, and Family Therapy

SPECIALTIES: Anxiety, Depression, Behavioural Interventions, Crisis Counselling, Depression, Thoughts of Suicide, Addictions, LGTBQ, Trauma (recent, acute, or historic),  Grief and Loss


Daniel Smith
Associate Counsellor & Virtual Counsellor

Languages: English

Life brings many amazing moments. Unfortunately, those amazing moments are often surrounded by the challenging ones, the sad ones, and frustrating ones, and all the other ones in between. Regardless of what kind of moment you’re experiencing, having someone to support you while you process, celebrate, manage, or understand these moments is crucial. Whether you’re coping or facing an unexpected challenging life event, begun feeling overwhelmed with all the emotions, are struggling to find balance between various aspects of your life, or just need someone to talk to, you’re journey to reaching a calmer, more balanced future begins with Crossroads Collective.


I found my passion helping people through turmoil and hardship early in my career. I worked in crisis response and coaching for young adults and their families for a decade, supporting people through some of the worst moments of their lives. I’ve worked with individuals with diverse needs, many experiencing mental health crises. I moved into supporting children and youth, exploring how someone’s behaviour and routine can be a tool to supporting their wellness.

I’m currently completing a Master’s degree in Counselling Psychology through Yorkville University. I also have been fortunate to have taken a plethora of training and certification opportunities about crisis response, paramedicine, and leadership.

Some of my focus areas for counselling include: crisis counselling, trauma counselling (acute or historic), grief and loss counseling, LGBTQ2S+ support, anxiety, depression, youth & adolescence counselling, and addictions counselling. I work with individuals of all age groups, despite my experiences lending to younger populations.

Through my professional, personal, and educational experience, I have developed a passion for supporting others through hardships and celebrating their path to wellness. I understand that journey is seldom easy, and requires a lot of effort, dedication, and care to reach what can feel like an ever-changing horizon. I hope to join you on that journey together.





Andrea La, RPC
Registered Professional Counsellor (RPC)

Languages: English

I hold the designation of Registered Professional Counsellor (RPC) and received my Diploma through the Kelowna College of Professional Counsellors in 2018. I am licensed through the Canadian Professional Counsellors Association (CPCA) and have been providing counselling services since 2019.

I provide my Clients with a safe, collaborative & supportive environment to help them  navigate symptoms of Trauma as they work towards healing from their deep emotional wounds and painful pasts.


In this inclusive space I use a multi-modality approach focussing on Polyvagal Theory, Somatic techniques, Talk Therapy and Mindfulness practices.  Clients learn to reconnect with their bodies, regulate their emotions and process their negative experiences.

I help empower my Clients to use their individual strengths to navigate through life’s challenges with confidence. Clients are offered Psycho-education which helps them understand themselves better & teaches my Clients tangible skills that they can use when they are struggling or in crisis.

The following list includes my areas of specialization:

  • Developmental Trauma
  • Emotional Regulation
  • Sexual Abuse
  • Intergenerational Trauma
  • Boundaries and Assertiveness
  • Depression, Anxiety & Panic Disorders
  • Relational Trauma
  • Harm Reduction
  • Relationship and Couples Counselling
  • Gender Dysphoria and Transgender Care
  • Grief & Loss
  • Life Transitions
Counsellors - Colleen

DEMOGRAPHIC: Youth, Adult, Individual and Groups

SPECIALTIES: Grief & Loss/Chronic Illness/End of Life, Life Transitions, Health- Wellness-Lifestyle Coaching, Personal/Spiritual Growth and Development, Reiki- Master Level, EFT (Emotional Freedom Technique)


Jessica Hughes, RPC

Registered Professional Counsellor (RPC) & Virtual Counsellor 

Languages: English

Jessica is a Registered Professional Counsellor and a Holistic Health Coach. She works to help people who struggle with physical, mental emotional or spiritual pain to find more balance, vibrant health and wellbeing even if they have tried without success before because she offers a unique holistic approach that looks at all of who we are body, mind heart and soul.

She uses an integrative approach that’s addresses a variety or individual concerns. Being extremely empathic and intuitive Jessica has a way of tapping into and aligning with her clients to help them to get to and address the root cause of concerns.


It is through her own challenges that she has come to this body of work. She has worked hard to heal and understand her own challenges and believes that is what qualifies her the most when it comes to helping others.

If you struggle with self worth, worthiness, or feelings like you are not enough Jessica would like to help you to transition to your rightful place of self love and wellbeing. She invites you into a loving, collaborative environment where you can feel safe to explore and take a deep dive into the places where you can hear the quite whispers of your soul that have been calling you into healing and wholeness.

Jessica is a life long learner committed to staying current with continuing her education and skillset ongoingly  

Her studies include- Applied psychology of counselling, eating psychology, holistic nutrition, mind-body wellness coaching, health coaching, personal training, yoga, mindfulness, death & grief studies, Reiki healing- master level, EFT tapping and more.

Jessica Trained under Dr Alan Wolfelt at the Center for Loss and Life Transitions. She worked in the non-profit sector for 8 years as the Director of Bereavement services for the Central Okanagan Hospice Association offering direct client support as well as coordinating and overseeing all of the bereavement and wellness programs.

In Aug 2022 she made the decision to follow her heart and step back into her private practice full time. She brings a wealth of knowledge and experience to her practice.

It is her intention and deepest desire to be a channel of love and a healing presence. She believes it is what she was put on this earth to do. She invites you if you feel called to reach out and work with her towards your highest goals.

Areas of specialization

  • Life transitions
  • Grief and loss
  • Personal / spiritual growth and development
  • Low self worth/ Confidence / Self esteem
  • Body image issues
  • Relationship / Couples counselling
  • Separation / Divorce
  • Chronic pain/ Illness/ End of life
  • Life coaching / Health coaching /Healthy lifestyle changes
  • Weight loss
  • Stress/ Burnout / Compassion fatigue
  • Anxiety/ Depression
  • Assertiveness/ Boundaries
  • Communication building
  • Coping skills
  • Career guidance
    Counsellors - Colleen
    DEMOGRAPHIC: Toddler, Child, Youth, Adult, Adults 65+ Individual and Groups

    SPECIALTIES: Grief & Loss, Anxiety, Depression, Suicidal Ideation, Low self-worth, Confidence, Relationship and couples, Physical and Mental Abuse


    Gurdeep Patara

    Registered Professional Counsellor-Candidate RPC-C

    Languages: English and Punjabi

    It’s my goal and passion in life to help people heal, grow, and navigate through periods of transitions in their lives.

    Whether you’re dealing with pain from the loss of a loved one. Or a recent job loss or career change. The family dynamics that change and can be a surprise. The feelings that can come from being lonely or afraid. The crippling anxiety that can come from something new and strange happening in your life. The times that you’re too depressed to get out of bed and start your day.

    My passion is to help people maneuver through all the obstacles with compassion and empathy in an open and calm setting.

    There are many different challenges that can come up in life, and it is my goal to help you through it by working together in a collaborative approach that gives you the skills and confidence to navigate life and all it has to offer.


    I am a Registered Professional Counsellor- Candidate (RPC-C) through the Canadian Professional Counsellor’s Association (CPCA). I am also registered through the CPCA and hold an RPC-C designation. I completed my Diploma of Applied Psychology and Counselling Specializing in Counselling at Kelowna College of Professional Counselling in July of 2020. While completing my schooling, I volunteered at KCR as a counsellor and outreach worker. Helping all types of people in whatever situation they were in. I believe that with my education and volunteer experience it has allowed me to hone my personal skills to help others and gave me the tools I need to help people get the necessary confidence to create change for themselves.

    The following list below are my areas of specialization:

    • Personal development
    •  Assertiveness / Boundaries
    • Depression, anxiety & panic disorders
    •  Suicidal Ideation
    • Suicide Crisis Intervention
    • Past or recent trauma
    • Mental and or Physical abuse
    • Low self-worth/ Confidence / Self esteem
    • Relationship and couples counselling
    • Drug and Alcohol Addictions
    • Gender dysphoria, LGBTQ transitions & other issues
    • Communication building
    • Grief/ Loss counselling
    • Career planning

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