Online Counselling in BC


We have Counsellors all over British Columbia. With our main offices in Langley, BC, we also provide online counselling in BC since we have Counsellors located all over the province and are able to connect with you Canada-wide. We have specialists in our remote offices of Victoria, Kelowna, West Vancouver, Castlegar, among many more across Canada.

Distance should not hinder you from looking for the right Counsellor. Please reach out to us if you are interested in virtually connecting to one of our Counselling Specialists with Crossroads Collective.

Please note, the majority of our Virtual Counsellors are available for online and virtual sessions ONLY.

What is online Counselling in BC?

Online Counselling in BC is a form of counselling that takes place on the internet or over the phone. It is a more accessible form of counselling in both price and location restrictions. It allows people who are not in a major center to have access to the same quality of counselling that people who live in bigger centers. It is used by people who are seeking professional help but are not willing or able to attend a face-to-face counselling session. A lot of patients will use online counselling in BC in addition to regular sessions if they need an emergency session or if they simply cannot fit the drive in their busy schedule.

Advantages Of Online Counselling In BC

Online counselling has a lot of benefits that you might have not even thought about. We have decided to create a list of some of those advantages for you. 

  • Accessible – Not every town or city is big enough to have a vast selection of counsellors. Does that mean that the people that live there do not need or deserve the best mental health services? No it does not! With online counselling in BC, you have access to a vast array of counsellors that can help you, no matter where you are.It is also great for people who are already too busy and can’t fit a face-to-face appointment during business hours. It provides you with an alternative where you do not have to leave your home or your office.

  • Convenience & Comfort – We talked a little bit about it in the last section but not having to leave your house to seek help is an amazing benefit of online counselling in BC. Moreover, it allows you to have a real sense of anonymity since you are not visiting the office and you do not risk running into anyone you know. Most people also feel more comfortable sharing in their home since it is a comfortable and reassuring environment. It is easier to open up with online counselling since you are in a controlled environment.
  • Save Time & Money – Even if a therapist can charge the same amount of money for services online and in person, it ends up being less expensive to use online counselling in BC. The reason is, you lose less time, you don’t have to pay for gas, you don’t have to find/pay for parking and you can go right back to work after. You will literally save time and money.

History Of Distance Counselling

Tele-Counselling started more than 35 years ago but it has completely changed with the arrival of new video conferencing technologies. It used to be done exclusively over the phone and it has evolved into what we know today. Online Counselling is now an amazing and perfectionned service that helps people all over the world.

If you are interested in learning more about online counselling in BC or to book an appointment, feel free to reach out to Crossroad Collective today!

The Role Of Covid-19

Online counselling was already known and used by many but the arrival of Covid-19 in 2020 increased the demand dramatically. To answer to the increasing demand of people looking to have a counselling appointment without leaving their home, Crossroad Collective has hired a team of professionals to offer that service all over Canada.

 Nowadays, the demand for online counselling is still rising, even with the reduction of social distancing and other restrictions. Canadians all over the country have tried this type of counselling and they understand how beneficial it can be for them.

Contact Us

If you want to book your first appointment for online counselling in BC or if you have any questions, feel free to contact us today. We have a team of professionals that are there to help you, no matter where you are. Don’t wait any longer, get in touch with Crossroad Collective.

We are here to support you along your journey.

We are now accepting both virtual appointments as well as in-person appointments.  Click below and schedule your first visit today!

Michael Zibauer - Counsellor

DEMOGRAPHIC: Individuals, Youth, Parents, Couples and Groups

SPECIALTIES: Life Transitions, Parenting, Divorce/Separation, Anger management/Conflict resolution, Grief/Loss,  Depression/Anxiety, Trauma or abuse, Personal Development

Darlene Mathews, MA
Clinical Counsellor (RCC), Registered Social Worker (RSW) & Virtual Counsellor

Languages: English

Mental health is a critical element of a fulfilling life. Yet, for some, it is just a mirage. As we transition through life, we experience unhappiness, anxiousness, depression, grief, and loss, which can have negative effects on our mind, body and soul and even negatively impact those around us. Although reaching out to a counsellor can make a person feel vulnerable it is through that vulnerability that assists us in building self-esteem, confidence and resilience to move forward in our lives.  


In my practice, I emphasize creating a trusting professional relationship using compassion, empathy and understanding your circumstance more clearly. With added support and education, we can alleviate the current intensity of the struggle or difficult situation.

I am a Registered Clinical counsellor and a Registered Social Worker and have been in private practice for over 20 years. I have worked in the health field as counsellor, advocate, coach, and group facilitator assisting people in the areas of:

  • Child development and Parenting Struggles
  • Suicide ideation and mental health in Children
  • Separation and Divorce
  • Depression and Anxiety / Mood Disorders
  • Grief and Loss counselling
  • Past or Recent Trauma
  • Communication / Anger Management
  • Assertiveness and Boundaries
  • Life Transitions
  • Personal development
  • Relationship and couples counselling
  • Eating disorders and addictions
  • Gender dysphoria, LGBTQ transitions & other issues

Some tools/training that I use in my sessions

  • CBT
  • Emotion regulation
  • Resilience building
  • Sleep Hygiene

I practice and value the client centered model knowing that you have your own answers. At this time in your personal or professional struggle, you may simply require different and unique questioning to come to a clearer understanding of your current situation. The single most important first step is to align with someone you will quickly know, like and trust so that you can be as open and honest as your forge a new path for yourself.  I am intuitive, astute and personable and would be honored to join you on your journey to a deeper understanding of your resilience and personal development.

Michael Zibauer - Counsellor

DEMOGRAPHIC: Adults, Youth, Groups

SPECIALTIES: Addiction, Anger Management, Anxiety, Assertive Communication/Boundaries, Critical Incident Stress Management, Depression, Domestic Violence, Self-Esteem, Stress Management, Trauma (including EMDR)

Geri-Lynn Rempel
Clinical Counsellor (RCC) & Virtual Counsellor

Languages: English

This is your journey. Only you have lived your life and become the person you are today. You know what you need, or maybe you just know you want something different, and I’m here to walk that path with you.

I offer non-judgmental, collaborative, client-centered, strengths-based support to help you process whatever it is you are working through. One of the things I enjoy most about this work is being able to help adults and youth become empowered again– remind them that they are stronger than they think, that many of the resources or answers are already there, waiting to be uncovered.


Some of the hardships I have assisted people with are:

  • Past traumas that they feel “stuck” with.
  • Recent traumas and feeling overwhelmed.
  • Working through panic attacks and other anxiety disorders
  • Improving communication in relationships
  • Working out boundaries and creating plans for difficult conversations

I have had the good fortune to be supporting people since 2007, when I began working in Mental Health and Addictions. I always knew that I wanted to be a trauma counsellor (growing up with a first responder for a father was bound to do that to one of us 4 kids), so I knew I needed to continue with my education and experience. In 2010 I obtained my Bachelor of Social Work degree and began working as a Probation Officer. While I enjoyed working with people and facilitating groups, probation was not where I ultimately wanted to be so I pursued my Master of Arts in Counselling Psychology degree from Yorkville University. After completing that practicum in 2013 and facilitating trauma groups, I began work as a trauma counsellor in a local non-profit, assisting women who had experienced childhood sexual abuse, sexual assault and/or domestic violence. More recently I have been working as a generalist counsellor, supporting people with a wide variety of issues/concerns.

My areas of specialization are:

  • Addictions
  • Anger Management
  • Anxiety
  • Communication/Boundaries
  • Critical Incident Stress
  • Depression
  • Domestic Violence
  • Self-Esteem
  • Stress Management
  • Trauma

I use the following modalities when working with clients:


  • Cognitive-Behavioural Therapy
  • Dialectic Behavioural Therapy
  • Eye Movement Desensitization and Reprocessing Therapy (EMDR)
  • Mindfulness
  • Motivational Interviewing
  • Narrative Therapy
  • Psychoeducation
Michael Zibauer - Counsellor

DEMOGRAPHIC: Children, Youth, Adults, Couples, Group Therapy, Seniors

SPECIALTIES: Anxiety, Depression, Music Integrated Therapy, Play Therapy, Self Esteem, Life Transitions, Trauma, Mindfulness Based Techniques

Amanda Morazain, MA
MA Counselling Psychology, RCC, CCC, Clinical Counsellor

Languages: English

Many of us feel stuck in our daily lives, not knowing exactly how to get the progress that we want. Depression, anxiety, and trauma can hold us back from where we deserve to be and can negatively affect our well-being and relationships. No two people are the same and it is my goal to help you recognize your own unique strengths, integrating a case-specific approach to create your unique therapy plan. I am here to offer mental health support in a non-judgemental, friendly, and compassionate space.

I am currently a student member of the Canadian Counselling and Psychotherapy Association and have completed my Bachelor of Arts in Psychology through UBCO. As I complete my practicum for my Masters in Counselling Psychology I will be guided by an accredited supervisor.


One form of therapy that I offer is one that is music-integrated, using a brief singing lesson at the beginning of the session. This can be helpful with those who are seeking to modulate their autonomic nervous system, reduce anxiety, depression, and stress, while building skills that will encourage mindfulness, self-confidence, and competency.

Some Specific Types of Therapy I Offer:
-Music-integrated Therapy
-Child and Youth Counselling
-Play Therapy
-Couples Therapy
-Seniors Counselling
-Virtual as well as In-Person
Some of the areas I can support you with include:
-Depression                                                         -Building self-confidence, self-esteem, and sense of self
-Time management
-Stress management
-Goal setting
-Mindfulness-based techniques
-Health and wellness
-Personal development
-Life Transitions

Anne Chronnell

DEMOGRAPHIC: Youth, Adults

SPECIALTIES: Grief, Life Transitions, Stress Management, Anxiety, Depression, Personal Development, Motherhood, Women’s Issues


Anne Chronnell, RPC, RTC
Diploma of Applied Psychology and Counselling, Registered Therapeutic Counselor, Counselor Candidate

Languages: English

I hold a gentle, inclusive, and non-judgemental space for you to release and process through your tough time. I support individuals who find themselves stuck and seek to uncover how they can move through, and ultimately out of, their current pain.

As an integrative counsellor, I’ll collaborate with you to explore what’s affecting your current life and discover what would be helpful for you to move beyond difficult, and often painful, experiences using a variety of therapeutic techniques. We are all so unique, and so too will your healing journey be unique to you!


Starting the path to healing can be daunting which is why I strive to create a warm and safe place for you to lay down your burden without fear of judgement. I’ll walk beside you as you begin the journey of healing, exploring, and (re)discovering your Self to a stronger, calmer, empowered You.

I am a Registered Therapeutic Counsellor with the Association of Cooperative Counselling Therapists of Canada (ACCT #3317), and a Registered Professional Counsellor Candidate with the Canadian Professional Counsellor’s Association (CPCA # 4417), and work under the supervision of approved senior counsellors whilst I accumulate the hours for their full designation.

And most recently I am thrilled to share that I am now a Gold Certified HypnoBirthing Childbirth Educator – enabling, educating and empowering parents to have a stress-free, fear-free birthing experience. Whether its your first baby,  or your fifth, HypnoBirthing is about bringing back the birthing experience to your desires & design and our philosophy and technique teaches you how to do just that no matter where, or how, you choose to birth.

My education and professional background is rich and varied as I have pivoted with life’s challenges; a Bachelor’s degree in Fine Arts (drama) from the University of Calgary, a global career in finance, and lastly the Applied Psychology and Professional Counselling diploma from Kelowna College of Professional Counsellors bringing me full circle into the exploration and support of humanity.

The following list below are my areas of specialization:

– Life transitions
– Grief counselling
– Assertiveness, boundaries and personal development
– Depression, anxiety and panic disorders
– Anger management and emotional regulation
– Motherhood, identity and women’s issues


DEMOGRAPHIC: Children, Youth, Adults, Couples, Group Therapy

SPECIALTIES: Self-Esteem, Depression, Anxiety, Thoughts of Suicide and Self-harm, Addictions, LGTBQ+, Trauma (recent, acute, or historic), Grief & Loss, Addiction, ADHD, Stress, Family Conflict, Life Coaching, Life Transitions, Parenting, Relationship Issues, Sports Performance, Men’s Issues

Brent Hayter
Clinical Counsellor (RCC), (CCC) & Virtual Counsellor

Languages: English

We are all human beings, and we all have strengths and weaknesses. There are times in life when each one of us will encounter challenges or difficult situations. In those times, it takes courage to reach out and ask for help, but we are all in this together, and there is help here at Crossroads.

I am a passionate professional who continues to strive to improve my skillset while bringing passion to working with both youth and adults in hopes of providing them further opportunities to thrive and grow as they overcome the challenges of life.  My culturally informed style of counselling is a blend of humanistic and client-centered theoretical approaches in which I apply a variety of different techniques based on the needs of each individual client. Being of service to another human being and finding a way to help is a privilege I am grateful for whenever it is presented to me. My goal is to do just that, to help my clients find a way to work through the challenges of life in a way that best suits who they are in a safe, non-judgmental and collaborative approach. You already have everything you need to be happy and overcome the obstacles life has put in your way. My job is to help you discover and develop those strengths.


 I have been blessed with a vast range of experiences in my professional career as a teacher, program director, athlete, coach, father of 3 adult children, and a small business owner. As a result of these opportunities and experiences, I feel I have a balanced perspective and a wide range of skills, interests, and abilities that make me very adaptable to any new challenge set before me. I also feel that this well-rounded skill set, coupled with having overcome challenges in my own life, will serve me well as I continue to seek new opportunities to connect with and help people as a counsellor.

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