Online Counselling in BC


We have Counsellors all over British Columbia. With our main offices in Langley, BC, we also provide online counselling in BC since we have Counsellors located all over the province and are able to connect with you Canada-wide. We have specialists in our remote offices of Victoria, Kelowna, West Vancouver, Castlegar, among many more across Canada.

Distance should not hinder you from looking for the right Counsellor. Please reach out to us if you are interested in virtually connecting to one of our Counselling Specialists with Crossroads Collective.

Please note, the majority of our Virtual Counsellors are available for online and virtual sessions ONLY.

What is online Counselling in BC?

Online Counselling in BC is a form of counselling that takes place on the internet or over the phone. It is a more accessible form of counselling in both price and location restrictions. It allows people who are not in a major center to have access to the same quality of counselling that people who live in bigger centers. It is used by people who are seeking professional help but are not willing or able to attend a face-to-face counselling session. A lot of patients will use online counselling in BC in addition to regular sessions if they need an emergency session or if they simply cannot fit the drive in their busy schedule.

Advantages Of Online Counselling In BC

Online counselling has a lot of benefits that you might have not even thought about. We have decided to create a list of some of those advantages for you. 

  • Accessible – Not every town or city is big enough to have a vast selection of counsellors. Does that mean that the people that live there do not need or deserve the best mental health services? No it does not! With online counselling in BC, you have access to a vast array of counsellors that can help you, no matter where you are.It is also great for people who are already too busy and can’t fit a face-to-face appointment during business hours. It provides you with an alternative where you do not have to leave your home or your office.

  • Convenience & Comfort – We talked a little bit about it in the last section but not having to leave your house to seek help is an amazing benefit of online counselling in BC. Moreover, it allows you to have a real sense of anonymity since you are not visiting the office and you do not risk running into anyone you know. Most people also feel more comfortable sharing in their home since it is a comfortable and reassuring environment. It is easier to open up with online counselling since you are in a controlled environment.
  • Save Time & Money – Even if a therapist can charge the same amount of money for services online and in person, it ends up being less expensive to use online counselling in BC. The reason is, you lose less time, you don’t have to pay for gas, you don’t have to find/pay for parking and you can go right back to work after. You will literally save time and money.

History Of Distance Counselling

Tele-Counselling started more than 35 years ago but it has completely changed with the arrival of new video conferencing technologies. It used to be done exclusively over the phone and it has evolved into what we know today. Online Counselling is now an amazing and perfectionned service that helps people all over the world.

If you are interested in learning more about online counselling in BC or to book an appointment, feel free to reach out to Crossroad Collective today!

The Role Of Covid-19

Online counselling was already known and used by many but the arrival of Covid-19 in 2020 increased the demand dramatically. To answer to the increasing demand of people looking to have a counselling appointment without leaving their home, Crossroad Collective has hired a team of professionals to offer that service all over Canada.

 Nowadays, the demand for online counselling is still rising, even with the reduction of social distancing and other restrictions. Canadians all over the country have tried this type of counselling and they understand how beneficial it can be for them.

Contact Us

If you want to book your first appointment for online counselling in BC or if you have any questions, feel free to contact us today. We have a team of professionals that are there to help you, no matter where you are. Don’t wait any longer, get in touch with Crossroad Collective.

We are here to support you along your journey.

We are now accepting both virtual appointments as well as in-person appointments.  Click below and schedule your first visit today!

Michael Zibauer - Counsellor

DEMOGRAPHIC: Individuals, Youth, Parents, Couples and Groups

SPECIALTIES: Life Transitions, Parenting, Divorce/Separation, Anger management/Conflict resolution, Grief/Loss,  Depression/Anxiety, Trauma or abuse, Personal Development

Darlene Mathews, MA
Clinical Counsellor (RCC), Registered Social Worker (RSW) & Virtual Counsellor

Languages: English

Mental health is a critical element of a fulfilling life. Yet, for some, it is just a mirage. As we transition through life, we experience unhappiness, anxiousness, depression, grief, and loss, which can have negative effects on our mind, body and soul and even negatively impact those around us. Although reaching out to a counsellor can make a person feel vulnerable it is through that vulnerability that assists us in building self-esteem, confidence and resilience to move forward in our lives.  


In my practice, I emphasize creating a trusting professional relationship using compassion, empathy and understanding your circumstance more clearly. With added support and education, we can alleviate the current intensity of the struggle or difficult situation.

I am a Registered Clinical counsellor and a Registered Social Worker and have been in private practice for over 20 years. I have worked in the health field as counsellor, advocate, coach, and group facilitator assisting people in the areas of:

  • Child development and Parenting Struggles
  • Suicide ideation and mental health in Children
  • Separation and Divorce
  • Depression and Anxiety / Mood Disorders
  • Grief and Loss counselling
  • Past or Recent Trauma
  • Communication / Anger Management
  • Assertiveness and Boundaries
  • Life Transitions
  • Personal development
  • Relationship and couples counselling
  • Eating disorders and addictions
  • Gender dysphoria, LGBTQ transitions & other issues

Some tools/training that I use in my sessions

  • CBT
  • Emotion regulation
  • Resilience building
  • Sleep Hygiene

I practice and value the client centered model knowing that you have your own answers. At this time in your personal or professional struggle, you may simply require different and unique questioning to come to a clearer understanding of your current situation. The single most important first step is to align with someone you will quickly know, like and trust so that you can be as open and honest as your forge a new path for yourself.  I am intuitive, astute and personable and would be honored to join you on your journey to a deeper understanding of your resilience and personal development.

Michael Zibauer - Counsellor

DEMOGRAPHIC: Adults, Youth, Groups

SPECIALTIES: Addiction, Anger Management, Anxiety, Assertive Communication/Boundaries, Critical Incident Stress Management, Depression, Domestic Violence, Self-Esteem, Stress Management, Trauma (including EMDR)

Geri-Lynn Remple
Clinical Counsellor (RCC) & Virtual Counsellor

Languages: English

This is your journey. Only you have lived your life and become the person you are today. You know what you need, or maybe you just know you want something different, and I’m here to walk that path with you.

I offer non-judgmental, collaborative, client-centered, strengths-based support to help you process whatever it is you are working through. One of the things I enjoy most about this work is being able to help adults and youth become empowered again– remind them that they are stronger than they think, that many of the resources or answers are already there, waiting to be uncovered.


Some of the hardships I have assisted people with are:

  • Past traumas that they feel “stuck” with.
  • Recent traumas and feeling overwhelmed.
  • Working through panic attacks and other anxiety disorders
  • Improving communication in relationships
  • Working out boundaries and creating plans for difficult conversations

I have had the good fortune to be supporting people since 2007, when I began working in Mental Health and Addictions. I always knew that I wanted to be a trauma counsellor (growing up with a first responder for a father was bound to do that to one of us 4 kids), so I knew I needed to continue with my education and experience. In 2010 I obtained my Bachelor of Social Work degree and began working as a Probation Officer. While I enjoyed working with people and facilitating groups, probation was not where I ultimately wanted to be so I pursued my Master of Arts in Counselling Psychology degree from Yorkville University. After completing that practicum in 2013 and facilitating trauma groups, I began work as a trauma counsellor in a local non-profit, assisting women who had experienced childhood sexual abuse, sexual assault and/or domestic violence. More recently I have been working as a generalist counsellor, supporting people with a wide variety of issues/concerns.

My areas of specialization are:

  • Addictions
  • Anger Management
  • Anxiety
  • Communication/Boundaries
  • Critical Incident Stress
  • Depression
  • Domestic Violence
  • Self-Esteem
  • Stress Management
  • Trauma

I use the following modalities when working with clients:


  • Cognitive-Behavioural Therapy
  • Dialectic Behavioural Therapy
  • Eye Movement Desensitization and Reprocessing Therapy (EMDR)
  • Mindfulness
  • Motivational Interviewing
  • Narrative Therapy
  • Psychoeducation
Michael Zibauer - Counsellor

DEMOGRAPHIC: Youth, Adults, Couples, Families

SPECIALTIES: Anxiety, Depression, Trauma, Relationship Issues, Self Identify, Transitions, Conflict Resolution, Parenting

 Crystal Munegatto

Registered Social Worker (RSW) & Virtual Counsellor

Languages: English

Life can be unpredictable and challenging, which often causes uncomfortable emotions, anxiety, and changes in mood. This is also very common when we transition though different stages of life, and it can impact our self-identity. This is really common as we age into new phases of life and our roles, responsibilities, and expectations change. Not only are these life events challenging for us, they are challenging for the people around us to adapt to as well. We also go through intense periods of struggle such as grief and loss due to situations like unemployment, moving, death of a pet or loved one, divorce, and more. It is my goal to provide the support and stability needed to assist you through these difficult times.


Together we can explore ways of coping and moving forward.

I am a Registered Social Worker (RSW) through the BC Association of Social Workers (BCASW). I completed my Masters of Counselling Psychology at Yorkville University. Before going back to school to pursue my masters I worked as a social worker with the health authority and in adoption. I believe that my education and experience has allowed me to work with a great diversity of people in a variety of life circumstances.

I have worked in the field of mental health for the past 15 years as social worker, counsellor, and coach. The areas I have worked in include anxiety, depression, OCD, relationship issues and couples counselling, parenting and motherhood, grief and loss, substance use, identity and life transitions, personality disorders, and major mental illness such as bipolar disorder and schizophrenia.

I have several years of experience coaching people in the areas of health and wellness, such as fitness and nutrition inspiration and accountability.

I have completed or am currently working on advanced training in:

  • Relationship/Couples Counselling
  • The Gottman Method
  • Complex Trauma Level I and II, Acceptance and Commitment Therapy,
  • Cognitive Behavioural Therapy
  • Dialectical Behavioural Therapy
  • Satir Family Therapy
  • Emotional Freedom Technique (Tapping).

The basis of my work is founded on Person Centered Theory, with the belief that the therapeutic relationship and being with the person on their journey are the most important aspects of the work we will do together.

I am a wife and mother of 4 and I am looking forward to working with you!

Paul Singh - Counsellor

DEMOGRAPHIC: Youth, Young Adults, Couples, Parents, Families

SPECIALTIES: Depression, Anxiety, Mood, Relationship Issues, Conflict Resolution, Family Issues, Self-Compassion

Paul Singh

Associate Counsellor & Virtual Counsellor

Languages: English & Punjabi

We often forget that life is filled with ups and downs. Many experiences and relationships come with feelings of pain, anger, and sadness. These emotions and memories can be difficult to share with our family, friends, and close ones.

I believe the “right” therapist provides a space for you to feel supported, understood and guides you with education towards a life of acceptance and growth.

Michael Zibauer - Counsellor

DEMOGRAPHIC: Children, Youth, Adults, and Family Therapy

SPECIALTIES: Anxiety, Depression, Behavioural Interventions, Crisis Counselling, Depression, Thoughts of Suicide, Addictions, LGTBQ, Trauma (recent, acute, or historic), Grief and Loss

Daniel Smith
Associate Counsellor & Virtual Counsellor

Languages: English

Life brings many amazing moments. Unfortunately, those amazing moments are often surrounded by the challenging ones, the sad ones, and frustrating ones, and all the other ones in between. Regardless of what kind of moment you’re experiencing, having someone to support you while you process, celebrate, manage, or understand these moments is crucial. Whether you’re coping or facing an unexpected challenging life event, begun feeling overwhelmed with all the emotions, are struggling to find balance between various aspects of your life, or just need someone to talk to, you’re journey to reaching a calmer, more balanced future begins with Crossroads Collective.


I found my passion helping people through turmoil and hardship early in my career. I worked in crisis response and coaching for young adults and their families for a decade, supporting people through some of the worst moments of their lives. I’ve worked with individuals with diverse needs, many experiencing mental health crises. I moved into supporting children and youth, exploring how someone’s behaviour and routine can be a tool to supporting their wellness.

I’m currently completing a Master’s degree in Counselling Psychology through Yorkville University. I also have been fortunate to have taken a plethora of training and certification opportunities about crisis response, paramedicine, and leadership.

Some of my focus areas for counselling include: crisis counselling, trauma counselling (acute or historic), grief and loss counseling, LGBTQ2S+ support, anxiety, depression, youth & adolescence counselling, and addictions counselling. I work with individuals of all age groups, despite my experiences lending to younger populations.

Through my professional, personal, and educational experience, I have developed a passion for supporting others through hardships and celebrating their path to wellness. I understand that journey is seldom easy, and requires a lot of effort, dedication, and care to reach what can feel like an ever-changing horizon. I hope to join you on that journey together.

Counsellor - Ally

DEMOGRAPHIC: Teens, Adults, Couples

SPECIALTIES:  Trauma, Anxiety and Panic, Eating disorders and Body Image Challenges, Family Dynamics, Self-esteem, Grief and Loss, Increasing Calm and Relaxation, Coping skills, Relationship Conflicts

Ally Goult
Clinical Counsellor (RCC) & Virtual Counsellor

Languages: English

It is my goal to build a relationship with you that is deeply rooted in warmth, genuine care, and mutual trust. I believe this creates the safety to help you move through whatever challenges or pain you are going through, whether that be anxiety, past or current trauma, eating disorders, or anything else that you feel is interfering with your ability to thrive in your daily life. 


I am a Registered Clinical Counsellor (RCC) through the BCCAC. I completed my Masters of Counselling through City Univeristy of Seattle in 2020, and entered into private practice and associate work in the same year.  Prior to completing my graduate education I worked as a counsellor for the YMCA, supporting at-risk youth struggling with a variety of challenges such as trauma and relationship issues. This work grounded me into a firm belief that when held in a safe, caring therapeutic relationship, all human beings have the capacity for healing, change, and resilience. 

Through my graduate research and therapeutic work, I have become very passionate about helping people who are struggling to feel safe or comfortable in their bodies, whether that be as a result of trauma, anxiety, disordered eating, or otherwise. I believe my unique blend of inner child work, parts theory, and mindfulness-based somatic therapy allows me to facilitate deep healing and increased awareness of subconscious pain, allowing people to feel a sense of freedom and self-empowerment.

The following list are my areas of specialization:

  • Anxiety, panic, and overwhelm
  • Trauma (acute or relational), and dissociation
  • Relationship issues
  • Self-esteem challenges
  • Eating disorders and body dysmorphia
  • Grief and loss
  • Relationship and couples counselling
  • Divorce, separation and blended families
  • Life transitions
  • Anger management
  • Coping skills and solution finding
  • Communication building
Counsellor - Ally



Andrea La, RPC
Registered Professional Counsellor (RPC) & Virtual Counsellor

Languages: English

I hold the designation of Registered Professional Counsellor (RPC) and received my Diploma through the Kelowna College of Professional Counsellors in 2018. I am licensed through the Canadian Professional Counsellors Association (CPCA) and have been providing counselling services since 2019.

I provide my Clients with a safe, collaborative & supportive environment to help them  navigate symptoms of Trauma as they work towards healing from their deep emotional wounds and painful pasts.


In this inclusive space I use a multi-modality approach focussing on Polyvagal Theory, Somatic techniques, Talk Therapy and Mindfulness practices.  Clients learn to reconnect with their bodies, regulate their emotions and process their negative experiences.

I help empower my Clients to use their individual strengths to navigate through life’s challenges with confidence. Clients are offered Psycho-education which helps them understand themselves better & teaches my Clients tangible skills that they can use when they are struggling or in crisis.

The following list includes my areas of specialization:

  • Developmental Trauma
  • Emotional Regulation
  • Sexual Abuse
  • Intergenerational Trauma
  • Boundaries and Assertiveness
  • Depression, Anxiety & Panic Disorders
  • Relational Trauma
  • Harm Reduction
  • Relationship and Couples Counselling
  • Gender Dysphoria and Transgender Care
  • Grief & Loss
  • Life Transitions