Let us know how your experience went! 

We strive to give our Clients the best possible experience for each individual that walks in the door. Read what others are saying or submit a review yourself with the form provided.

Tj Sandhu has helped me in ways that I cannot explain. In simply 3 sessions, she has already pulled me out of a place that I didn’t think I could get out of. She’s so caring and you feel so comfortable around her. I would recommend her to anyone. I’m so happy I found her as I will be keeping her as my counsellor as long as I can throughout life.

Jasmine K

Shannon is great with children, very patient and insightful. The kids have fun at their sessions and receive support by her on expressing their emotions in a healthier manner and actively work on strengthening the sibling relationship. We also love Music Therapy with Aimee. She sparks a lot of joy and I can see first hand how healing music can be! I like that the family has access to behaviour intervention, play therapy, music therapy, individual and family counselling at Crossroads Collective. Those at the organization are also knowledgeable about AFU funding which is very helpful. I’ve met several therapists and all are fantastic!

Donna C.

Marianne has been a pleasure to work with. She brings a warm and welcoming demeanour mixed with her sense of humour to every session. I can’t recommend her counselling services enough for any number of issues you may have.

Isaak M.

I researched numerous counselling centres online and ultimately decided to contact Crossroads Collective based off their positive reviews. After calling them, I was impressed with how quickly Shannon Lawrence connected with me for an initial consultation. Shannon was easy to talk to and completely understanding of the situation. My son struggles with anxiety, but was totally at ease around Shannon from the very beginning. Her approachable and enthusiastic nature has exceeded expectations; my son always looks forward to his play therapy sessions!

Monica L.

I find the parking really easy and the office is clean and tidy and private. I really like being able to book appointments on line. I met with Darcy and she was really personable and easy to talk to. I have already recommended friends. It’s great to have this great resource in our neighbourhood.

Jeff & Sharon

My experience with crossroads was wonderful! The space was beautiful and very inviting. You can tell a lot of hard work went into the office. The staff are very prosfessional and warm. I would recommend crossroads to everyone!

Thyson V.

I am writing this letter to express my absolute appreciation for the entire staff at Crossroads Collective. I am a CVAP client who underwent tremendous trauma and without their help I wouldn’t be where I am today.
I have had multiple different types of therapy through their office, each one an experience I will never forget. When going through trauma you feel like there is no way out to feel anything different again, yet they took their time to work with my needs and also at the same time working with my progress. The collaborative teamwork amongst the staff, to truly see what I may be ready for (sometimes even what I may not be ready for) was instrumental in getting me to the emotional repair that I need. I would like everyone to be aware of the kindness and care that Crossroads takes to assist in getting the help that they may need. With all of the different services that they offer, and how willing they are to work with you on your appointment availability, it is a safe place to find peace to the noise that may be happening in your life/mind. Thank you, Crossroads Collective, for all of your generous caring support. I finally am on the road to recovery.

Anonymous

Lisa Moore has been wonderful in helping our family through the recent diagnosis of Down’s Syndrome before our child was born, throughout the process once we brought our baby home and helping us navigate the government system and accessing resources, funding and continued support.

Jennifer

My son has been seeing Nadine for a few months so far. She is amazing with him, helping him grow and helping him turn into a fine young man. Thank you Nadine!

Thea C.

 AMAZING! I had been having so much trouble finding a team that could help me an my children, for anxiety, behaviours and just general wellness. Super understanding about my financial situation too. After several years of trying to find consistent help for my son, I now finally have that. Nadiene has been spectacular with him! And Lisa was a force to help me get the support I needed, making a case with my EAP programmer to get more sessions as they were being unethical.

And what can I say about Kelsey, Nadine’s therapy dog? Just wow! What a natural.  Not only putting my children at ease in an unfamiliar surrounding but I could tell she also knew that I was down. What an amazing team at Crossroads. I can’t thank them enough!

Victoria

I have been Lisa’s client for years now and I have had the privilege of getting to know her and her amazing team. She truly cares about her clients especially their mental and emotional health. Lisa has helped me countless times with my anxiety and trauma. She is a very calm, friendly and caring woman, who will go above and beyond to make sure you feel good about yourself before you leave your session. My kids also see their wonderful support staff and they love their session times with them and always feel comfortable to be there, feeling supported and welcomed. They love the one on one time and also get to learn new things. Lisa has a great team working with her and they have done nothing but grow to be better to help more clients. I truly appreciate the time and all the help I have received from Crossroads for my kids and I. They have helped my family with so much and I look forward to watching them grow even more.

Anonymous

I find the parking really easy and the office is clean and tidy and private. I really like being able to book appointments on line. I met with Lisa and she was really personable and easy to talk to. I have already recommended friends. It’s great to have this great resource in our neighbourhood.

Sharon

Both of my daughters go to Crossroads Collective and I often recommend their services to others. My youngest is Autistic and sees Shannon for play therapy and behavioural consulting and she has made such a difference in our home life by helping Sophie be able to express her emotions in a more functional manner. Sophie looks forward to her time with her and we love and appreciate all the gains we are seeing at home. I am seriously so thankful for the insight she has given me into our girl during our conversations as well.

My oldest is a preteen and sees Nadine for counselling. She has anxiety and Nadine has been teaching her tools to cope with her anxiety and work through it. Recently we had to start going a little less frequently and my daughter was very sad to not be able to see Nadine each week. I would say that itself shows how much she feels Nadine is helping her.
Everyone I have had contact with at Crossroads have been professional and warm, my girls love it there and I can’t recommend them enough.

Michelle Y.

I hard a time finding a place for my girls and I was recommended by a friend to here and I have been impressed. My oldest daughter sees Shannon and she has been amazing with her. My daughter is very comfortable and happy to see her. Shannon has been understanding, gentle and listens to what she has to say and works with my daughter in ways to combat her anxiety.

Meia

Shannon is amazing!! My daughter looks forward to her sessions with such excitement every week. I feel so blessed to have stumbled across a Facebook post on the Langley moms group that lead us to her. I have noticed a huge improvement in my daughter’s behaviour and anxiety since working with Shannon and am so happy with her progress. I would recommend her to anyone in a heartbeat.

Nicole B.

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Google Rating
4.6
Based on 92 reviews
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