High Conflict Team & Mediation

The High Conflict Team specializes in working with separated/divorced families who are or have been court involved. The stress and emotional drain of going through separation/divorce is substantial and when a family is also court involved, the additional stress and pressure can feel enormous and unmanageable. As professionals, working with this population requires additional training and specialized knowledge. Our team is dedicated to supporting families through this difficult time. 

The High Conflict Team

How a Court Involved Therapist can help

Hear The Child Report


  • Co-parent Counselling
  • Parent Coaching
  • Child/Youth Therapy
  • Therapeutic Supervision of parenting time
  • Litigation Support
  • Managing Child Resistance & Refusal



    • Creation of parenting plans
    • Implementation of parenting agreements/plans
    • Specialized parenting plans in consideration of:
    • Domestic violence
    • Power imbalance
    • Substance use
    • Special needs child(ren)


      • Section 211 Reports
      • Views of the Child Reports
      • Hear the Child Reports



        • Preparation for participation in Alternative Dispute Resolution (ADR)
        • Pre-mediation Coaching
        • Family Mediation 



          • English
          • Punjabi
          • French

          Working with the High Conflict Team

          If you are thinking of working with the High Conflict Team, you know this is not the same as “regular” counselling. Understanding the high level of stress you are experiencing, the court system, and the polarizing nature of litigation make this area very specialized. Our additional training and continuing education is specific to the challenges faced by court involved families. 

          Resistance & Refusal Dynamics

          Parental alienation is the well known term used to describe unfortunate instances wherein there are contact issues or resistance/refusal on the part of a child toward a parent. Regardless of what term is used, these challenges often present with significant emotional upset and families are at a loss as to how to repair the relationships.

          If a family is unable to overcome the resistance/refusal of the child(ren), therapeutic intervention is needed. Repairing the parent-child relationships and helping the family to experience healthy relationships is our goal. Each family is unique and our team uses a family systems approach that includes several family members.

          When our team works with resistance & refusal dynamics, the parents are required to sign a Services Agreement. After the initial inquiry, the next phases include the intake process, establishing treatment goals, and then providing therapeutic interventions that are specific to the goals and the challenges your family is facing.

          Please direct your inquiries to and specify that you are inquiring about work with the High Conflict Team.

          We are here to support you along your journey

          We are now accepting virtual appointments as well as in-person appointments.

          Click below and schedule your first visit today!

          Meet The Team

          Marianne Cottingham, ma
          Clinical counsellor (CCC)

          Services Offered: Co-parent Counselling, Resistance and Refusal Intervention, Parent Coaching, Therapeutic Supervision, Family Systems Therapy & Section 211 Reports

          Working in high conflict situations with families, especially those who are court involved, includes a lot of moving parts and complexity. Our team is passionate about helping you and your family work through what is surely a difficult and stressful time.

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          I have been involved with the BC family law system in professional and personal contexts for several years. My personal experience, research, and professional involvement has contributed to my belief that the family law system is not the best setting to resolve family issues relating to children. I am passionate about helping parents be the best they can be for their children, and finding it in themselves to put their children first. 

          In addition to a masters degree in Counselling Psychology, I have completed a Certificate in Child and Family Forensics. I have attended hundreds of hours of continuing education in the areas of High Conflict dynamics, assessments, and current interventions to help families in conflict. 

          To read more about my approach to therapy and the specific services I offer, feel free to explore my personal website at If a copy of my CV is required, please request it by email. 

          Nadine Viker - Behavioural Technician

          Amanjot Gill, MSW
          registered social worker (RSW)

          Services Offered: Co-parent Counselling, Resistance and Refusal Intervention, Therapeutic Supervision, Child/Youth Counselling & Hear The Child Reports

          Languages: English & Punjabi

          Working with people through their challenges is something I am passionate about. Life is ever changing and provides us many opportunities for growth although those times often feel daunting and overwhelming. I believe in being both an advocate and an ally; it is my goal to support you through whatever it is that you are facing right now.

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          In addition to working one on one with clients, I am also part of the High Conflict Team at Crossroads. I help support families that are experiencing challenges following any changes. I provide coaching and support to parents, children and youth through therapy. Therapy services include one to one counselling and group/family counselling sessions. This also includes observing family interactions to meet the unique needs of each person; Helping parents plan a safe, healing and therapeutic interaction between estranged parent and child; Beginning initial connection and relationship building while ensuring that the views of parents and child(ren) are acknowledged and considered in decision making. I am trained to complete Hear the Child reports which fill an important role in the separation/divorce and court involved process. Hear the Child reports allow parents and other professionals involved with the family to have the Child’s views to consider when making decisions that impact them.

          Nadine Viker - Behavioural Technician

          Marie Jose Brizard
          Mediator and consultant in high conflict co-parenting

          Services Offered: Decision Making & Communication in High Conflict Co-parenting, Mediation, Pre-mediation Coaching & Trial Preparation

          Languages: English, French, Spanish

          My services lead clients to gain clarity, confidence and skills in separation, divorce and custody/parenting time disputes. Clients leave the consulting and coaching sessions feeling understood, relieved, empowered and optimistic.

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          My practice focuses on high-conflict divorce and separation, custody/parenting time disputes, conflictual co-parenting, substance abuse, power imbalance, domestic abuse, domestic violence, coercive control, alienation and gatekeeping allegations.

          Through my consulting services, I assist you to take control when you feel it has been taken away; manage the conflict; respond to in-person attacks, voice-mail, text and e-mail messages from your co-parent; create a custom and practical co-parenting plan; make decisions focused on the best interest of your child; prepare for participation in custody evaluation, alternative dispute resolution (ADR e.g. mediation), hearings and trials to clearly communicate the facts of the case.

          My approach is informed by research and literature in education, psychological and social science, laws, along with codes of ethics and standards of practice used by mental health providers and ADR professionals. The service I provide is not therapy or legal advice. 

          I welcome all and serve non-binary and LGBTQ individuals.

          Nadine Viker - Behavioural Technician

          Lisa Low, M.Ed
          registered clinical counsellor (RCC)

          Services Offered: Consultation on Child Protection Concerns, Parent Coaching, Family Transitions, Views of the Child Reports & Section 211 Reports

          As a registered clinical counsellor, I understand the challenges that families and children face during times of transition and change. My aim is to provide you with a supportive and safe space to help you work through these struggles and move forward.

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          I specialize in the areas of family conflict and high conflict separation/divorce. I have worked in child protective services and mental health for over twenty years.   I often work with resistant clients who are involved in high conflict and in emotionally charged situations. I have assisted individuals and families who are struggling with parenting issues, communication skills, substance abuse, domestic violence, child welfare matters, and family conflict.

          I have my undergraduate degree in Child and Youth Care and my Masters degree in Counselling Psychology. I have extensive experience and training in interviewing children and assessing their social/emotional needs.  I have been called to court on many occasions to present my observations and findings.

          Working with families who are involved in the court process and who are dealing with custody and access issues is my passion. I have received additional training and am qualified to complete Custody and Access Reports. Depending on your needs, I can do a full Section 211 report or either a Views of the Child or Hear the Child Report. I believe that we need to support opportunities for children to share their views and be heard when their best interests are being determined. Everyone deserves to be heard.

          There are many issues, concerns, and logistics to work out when a separation or divorce has occurred.  We will work together to figure this out and find practical and child centered solutions that work for your family.

          Nadine Viker - Behavioural Technician

          Andrea Johnson

          registered Clinical Counsellor (RCC)

          Services Offered: Relationship Issues, High Conflict Divorce/Separation, Affairs, PTSD, Anger and Addiction

          I specialize in family conflict and high conflict separation/divorce. I have 15+ years of experience providing mental health assessment and counselling in addition to personal experience with the subject matter. I know the impact that parental conflict can have on children and that there is almost nothing worse you can go through as a parent than seeing your child suffer. I aim to help families avoid the court system and/or cope, heal, and recover from their court-involvement.

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          Others may not know the obstacles you have faced. You may feel lost, alone, scared, angry, or sad about the places you have gone and where the road has taken you. My job as a therapist is to guide and teach you how to begin moving in a new direction.

          I hold a Master’s Degree in Social Work and am a Registered Social worker. I have taken additional post-secondary courses in family therapy and trained in Gottman Method Couples Therapy. I help families learn to interrupt harmful patterns of the interaction and have constructive dialogue; self-soothe to prevent conflict escalation; avoid the attack/defend cycle to allow for more listening; and dialogue about issues that appear to be gridlocked. I can help with affairs, PTSD anger, and addiction.